Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my purchase,love every nail colour.”

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Posted 7 years ago

“Ordered next day delivery but did not arrive until later the following week. Otherwise the products are beautiful.”

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Posted 7 years ago

“I love ciate. Their products never disappoint.”

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Posted 7 years ago

“Very dissapointing product !”

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Posted 7 years ago

“Great website and products”

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Posted 7 years ago

“I bought as a Xmas present so have not used yet”

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Posted 7 years ago

“Colours far too dark for me and very little glitter. Was so disappointed. So wanted to love the set but didnt”

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Posted 7 years ago

“First time using this product & love the eyeshadow. Yet to use glitter lipstick & eyeliner stamp but looking forward to when I do. Sure I will be buying other products in the future.”

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Posted 7 years ago

“Initially received the wrong item. Immediately let the customer service team know and they sent me out the correct item and also let me keep the wrong item as well!!”

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Posted 7 years ago

“I have and will always reccomend you and your products. I love your glitter pop and when i have given or just showed people them they think they are brilliant”

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Posted 7 years ago

“Super découverte, j'adore leurs produits. Livraison bien emballée.”

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Posted 7 years ago

“Colours of glitter flip look absolutely nothing like they do in the pictures”

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Posted 7 years ago

“This lipstick is as awful as the customer services. I have tried it several times it never stays put and comes off all over everything. I have complained to customer services 3 times but they have failed to respond. I am totally disgusted by the product and the company.”

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Posted 7 years ago

“Quality products, fast and good delivery!”

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Posted 7 years ago

“I purchased the glitter flip lip wand and what a total waste of money the colour is vile, it’s supposed to be light pink, in actual fact it’s a very dirty looking mauve and looks horrible, Ciate get your colour swatch corrected I can not afford to waste money like this and I’m sure there’s lot of people feel the same, I’m also not allowed to send it back because the product had to be unopened and unused, grrrrrrrrrrrrr NEVER AGAIN!!!!!!!!!! 😡”

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Posted 7 years ago

“The colour is so much darker than it looks online”

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Posted 7 years ago

“Excellent colours”

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Posted 7 years ago

“Not all the glitter lips were like the tester examples, especially the light nude colour, it was yellowish, matt with very little glitter so very disapointed but nicely packaged.”

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Posted 7 years ago

“Terrible product not sparkle thats advertised”

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Posted 7 years ago

“My delivery got delayed. I only found out when I emailed ciate to ask where my order was. Customer service was awful. It's put me off buying anything from them again.”

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Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews