City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.80

4.8 Rating 1,086 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,086 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 27th September 2023

Craig

City-Airport-Taxis.com 5 star review on 13th May 2022

Massimo Vaccaro

City-Airport-Taxis.com 5 star review on 29th April 2022

Igor

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great value, on time, no issues. Will definitely use again.”

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Posted 1 year ago

“Booked the taxi online amid reports of taxi strikes. Came out of departure to find our driver waiting. Very clean car and courteous driver. Our journey was very comfortably air conditioned and we arrived at our destination easily. Thank you”

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Posted 1 year ago

“Perfekt service. On time at the right spot, perfekt driving and confortable car. Can be highly recomended.”

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Posted 1 year ago

“Knowing we had a ride ready for us when we arrived at the airport took away so much stress. The driver - Vicenzo - was excellent! He even asked if we wanted to stop to get a picture at one of the “most beautiful” spots along our drive and pulled over and waited while we did so. I’d happily book again!”

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Posted 1 year ago

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Posted 1 year ago

“Brilliant service. On time, clean first class vehicles, and very capable friendly and helpful drivers. Would highly recommend their service and will definately use them again.”

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Posted 1 year ago

“Reliable service with top quality driver. Highly recommend for transport from airport to surrounding locations.”

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Posted 1 year ago

“Prompt , helpful , polite and well worth the money Will definitely use again Highly recommended”

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Posted 1 year ago

“Excellent and completely hassle free”

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Posted 1 year ago

“Great friendly convenient on-time communicative taxi service. In Portugal, I used email and Whatsapp to get in touch with taxis and others.”

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Posted 1 year ago

“Fantastic service! Would use again without question”

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Posted 1 year ago

“Excellent service, driver and Information. Always on time. Will use again and recommend. Definitely 5 stars 🌟”

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Posted 1 year ago

“Easy to find at the airport with your name on a board, and return pick up was early, Both drivers were excellent and would highly recommend”

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Posted 1 year ago

“e mail sent to City Taxis 19 days ago - still no response. DO NOT USE - UNRELIABLE My friend and I booked a return trip with your company as you were recommended. We booked a pick up at 19.00 on the 18th May from Estepona to Malaga airport. At 19.12 I was concerned as the taxi did not turn up. I phoned 3 times and was just cut off. My friend then called from her mobile the call was answered and we were told the taxi was on it's way and would be 5 or 10 mins. Again the taxi did not arrive. I phoned the office in the UK and was told to phone the emergency number. Between 18.16 and 18.44 I phoned a further 9 times and was either cut off or informed the taxi was on the way. At 18.42 I received a text from your company which said 'you go in the taxi not wait more the adrees is close speak for my the driver'. I did not understand the message. I thought he was saying get another taxi. Eventually a taxi turned up from Estepona taxis and took to the airport and the price was 83 euros. We waited 53 minutes. Thankfully, I had booked the taxi a bit earlier as we were advised to turn up at the airport 3 hours before with Easy jet due to the chaos at the airport. Additionally, my friend is recovering from a broken leg and we needed more time. Furthermore, we arrived at Malaga airport 11th May. The driver was polite, friendly and punctual. When we arrived at our destination he said the fare was 87 euros, we were quoted 83 euros I informed him of this and he was adamant it was 87. The amount was not on the e ticket so I could not show him proof. We gave him 90 as we were going to tip anyway. But it made us feel uncomfortable that he asked for more money than we were quoted. The whole experience with your company has been stressful and totally unacceptable. We normally take the public bus which is far cheaper and reliable, but due to my friend's mobility issues it was necessary to take a taxi. I am extremely disappointed with your unreliable service and would like an explanation as to what happened and why I was not contacted on my mobile if there were problems. I would appreciate an early response.”

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Posted 1 year ago

“Shout out to my new favourite cab driver Nadeem, Cab #501. Very pleasant 3:00 am ride to the airport for a Florida vacation. Lucky for us he gave us his card which was the only thing with a phone number in my wife’s wallet after it fell out of her purse in Orlando. A very nice woman contacted him with her name and our address. Nadeem had to do some homework to figure out how to contact us and connect us with the woman who returned the wallet with all contents. Thanks Nadeem!”

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Posted 1 year ago

“Excellent service and price. Driver was waiting in airport for us and arrived bang on time to collect us from our hotel. Highly recommend and I’ll be using this company again. Driver very polite and helpful.”

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Posted 1 year ago

“Amazing service every time I've used this company. Arrived on the dot, spotless vehicle, immaculate and very polite driver, who drove safely and was extremely professional. A credit to the company”

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Posted 1 year ago

“Just amazing”

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Posted 1 year ago

“5 star + service greeted at Arriceffe Airport taken to apartment. Very friendly driver. Service exellent and pick up on time and same service great. Always use city airport taxis so reliable never fail to let us down. Keep up the fab work you do for us holiday makers. 😀”

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Posted 2 years ago

“Great Service Driver contacted us before hire Able to rearrange time and pick up place. Driver friendly and helpful”

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Posted 2 years ago

City-Airport-Taxis.com is rated 4.8 based on 1,086 reviews