City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.78

4.8 Rating 1,154 Reviews

96 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,154 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a good service. Our driver Eduardo was amazing, so helpful. Easy to message before to change the pick up, and on the day was great.”

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Posted 2 years ago

“Very professional, punctual, helpful. Car was tight for three adults. One thing to help would be to have a sign with customer’s name so you don’t have to ask everyone standing around.”

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Posted 2 years ago

“Super friendly driver, he was already waiting for us when we arrived with our flight. And was really flexible that we could have some time to arrange a sim card at the airport as well as some food. His driving was very good and safe. Overall super happy.”

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Posted 2 years ago

“Paolo was awesome. He drove us from Amalfi to Rome (about 3.5 hours) and he had a great attitude the entire time. Very friendly, attentive and easy to talk to!”

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Posted 2 years ago

“Our driver was waiting at arrivals with a big welcoming smile on his face which was a great introduction to Croatia. The car was lovely and really clean, driver friendly. We had the same driver on the return journey and again his smiling face was lovely to see. Wouldn't hesitate in using this company again.”

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Posted 2 years ago

“They were impeccable. Met at the exit of airside at near to midnight, straight to the vehicle, very pleasant and professional driver who literally walked me to the door of my accommodation (on a no-drive street). And no haggling or inflation re the pre-agreed price.”

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Posted 2 years ago

“Early arrival. More superior vehicle than what I booked which was a plus. Booster seat for y 5 year old son was no problem. Would book again in future.”

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Posted 2 years ago

“100% positive experience. Flight arrived early but driver was still there waiting on us. My wife is disabled and the driver couldn't have been anymore helpful. The car was perfect and had excellent air conditioning. Cheaper than an uber, will definitely be using them again.”

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Posted 2 years ago

“Easy booking system. Drivers were excellent, give restaurant recommendations etc. Friendly, chatty. Bottle of water provided excellent idea. Reasonable priced fares. Highly recommend this company”

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Posted 2 years ago

“This service is just what we want.”

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Posted 2 years ago

“The service was so good for us. It was the most incredible thing having someone waiting and taken out to your car and take them to your next destination. Thank you we rate you 110%.”

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Posted 2 years ago

“I had a highly disappointing experience with City Airport taxis during my recent trip from Vienna Airport to the city. Despite requesting a child seat for my infant, it was not provided, putting my child's safety at risk. As a result, I had to arrange alternative transportation. When I contacted their emergency line, I was given a false explanation regarding the absence of the child seat. The situation was worsened by the fact that the company only refunded me half the price of the ride, which is insufficient given the inconvenience and potential danger caused by their negligence. I strongly advise against using City Airport Taxis Their failure to prioritize customer requests, ensure passenger safety, and provide a reasonable refund is unacceptable. I recommend finding a more reliable and customer-oriented transportation option instead.”

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Posted 2 years ago

“Driver was on time, polite, beautiful and clean car. Excellent experience!”

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Posted 2 years ago

“Very reliable with polite and friendly drivers. Couldn’t fault the service - excellent!”

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Posted 2 years ago

“Booking on line was very simple. Received confirmation right away. Had to make a change in our pick up time, that was processed quickly with confirmation received within the hour. The drive arrived on time, was courteous and helpful. The vehicle was roomy, comfy and clean. Highly recommend this Company.”

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Posted 2 years ago

“2nd year using this company and again cant fault them. Driver waiting for us on arrival and was pleasant and helpful. Our return was exactly the same, driver was early and greeted us with a smile. There was a mistake on booking form for collection going home it was the same as flight time,but when I contacted company the chap was more than happy to change it.”

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Posted 2 years ago

“The drivers were on time, polite, car is clean. Highly recommended. Djoko is responsive”

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Posted 2 years ago

“Book a taxi is super easy, fast respons and confirmation. Taxi driver did contact me the evening before the day I needed the taxi ride to check on me and my booked ride. She was spot on on time, even before the confirmed pick up time. Second time with City Airport Taxis and again a super experience with their service. Booked ride: Vilamoura to Faro Airport Portugal.”

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Posted 2 years ago

“Punctual, courteous service for a reasonable price.”

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Posted 2 years ago

“It would have been a perfect score if they kept their eye on your flight. Our flight was delayed and we ended up having to pay an extra waiting time fee. For long-haul flights that are often delayed if you are collecting flight information use it.”

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Posted 2 years ago

City-Airport-Taxis.com is rated 4.8 based on 1,154 reviews