Borrelli Commercial Catering Equipment Reviews

Name: Borrelli Commercial Catering Equipment
Address: 98, Fox Drive, Dandenong South, Victoria
Rating: 4.73

4.7 Rating 711 Reviews

94 %

of reviewers recommend Borrelli Commercial Catering Equipment

4.7

Based on 711 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Borrelli Commercial Catering Equipment 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. Fast service, very fast delivery, very good product, can recommend.”

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Posted 2 years ago

“Delivery not in time as promised and sent me a spiral mixer already been used instead of a brand new one as per purchase and they didn't even have the decency to clean it properly. I been advised to buy from them I won't advise you to do the same”

Borrelli Commercial Catering Equipment 1 star review on 27th February 2023

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Posted 2 years ago

Hi Sergio, It's a shame that our service has warranted such a harsh review. Apologies for the issues that you experienced during delivery. I believe that you were in contact with the courier company and they didn't fulfill the delivery time. 99% of the time things go smoothly but yours did not. We can only apologize on their behalf. As for the us selling you a used mixer this is not the case. We do not sell used stock unless it is specifically stated at point of sale. Yours is a brand new off the shelf unit. As Tim mentioned, we have no answer to why you think it is used. All I can think of is it maybe was not cleaned properly after QC testing? Again it is brand new. You have already been offered a full refund but have not taken it. Not sure what else we can do. CKS sales team

Posted 2 years ago

“Excellent to deal with.”

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Posted 2 years ago

“We had a little with local freight company, but we finally received our goods. Really happy with quality of benches cheers!”

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Posted 2 years ago

“Great and very quick service. Extremely happy!”

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Posted 2 years ago

“great service and great fridge.”

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Posted 2 years ago

“The gentleman in the show room was extremely good and a happy Chappy”

Borrelli Commercial Catering Equipment 5 star review on 21st February 2023

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Posted 2 years ago

“Excellent and sturdy trolley. Ideal for our office requirements. Thank you”

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Posted 2 years ago

“Great fridge, great service”

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Posted 2 years ago

“All very easy. Purchase and pick up all with no hassles. Fridge working well.”

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Posted 2 years ago

“Good communication”

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Posted 2 years ago

“Quick and easy, no hassle. Would recommend.”

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Posted 2 years ago

“We paid extra money for delivery because we didn't have a forklift to unload the delivery. The large bench fridge we received was on a pallet that we were unable to wheel the product off of. The pallet had holes cut into it to bed the wheels of the fridge. It took us two hours to get the fridge off the pallet, post delivery.”

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Posted 2 years ago

“Very happy with the product, will recommend to family and friend”

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Posted 2 years ago

“Sensational service from the first phone conversation to pick up of our 3 door sliding door fridge”

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Posted 2 years ago

“I was really happy with their service. They returned my calls promptly. The delivery didn't take long and I was notified of each step from the ordering to the delivery process. After delivery, I had a slight concern which they rectified straight away. Thanks so much :)”

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Posted 2 years ago

“Website easy to use - was delivered very quickly Overall very happy with my experience”

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Posted 2 years ago

“Excellent customer service and quick response on order pickup”

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Posted 2 years ago

“The staff were very helpful and polite. Received everything on time and very happy with the product.”

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Posted 2 years ago

“would use again”

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Posted 2 years ago

Borrelli Commercial Catering Equipment is rated 4.7 based on 711 reviews