Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,945 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 23rd October 2025

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great clock. Me kids love it. In the toilet facing you when you are sitting. Outstanding.”

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Posted 2 years ago

“Wonderful service. From the moment we ordered, we received an email acknowledging the order and every step until, and on, delivery was emailed. Thank you, my cuckoo clock is now fixed!”

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Posted 2 years ago

“Very helpful. We were able to save our broken much treasured clock with new working parts. Thank you.”

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Posted 2 years ago

“Super fast delivery, and awsome personalised wrapping..... very professional assistance. Many thanks”

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Posted 2 years ago

“First was Hayley who was extremely patient with me ordering over the phone. She had to figure out what sort of clock mechanism I needed. Secondly, about ten days later, was Holly who also had to calculate my clock needs. Also very patient over the phone. Both packages arrived before time. Now I have two renewed clocks! Many thanks to Hayley, Holly and the others at Team Clock. Regards, Stephen”

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Posted 2 years ago

“The most important suggestion I can make is, to use the resources offered. If I had gone to https://www.clockshop.com.au/replace-quartz-clock-movement-guide and read and watched the video, it would have been so easy, but being an old bloke, I just rushed through it with total disregard. I ordered the wrong part. I emailed and discovered how good it is to deal with a family business in Australia. The correct part arrived, and the clock with the broken mechanism is working perfectly. I have kept the original mechanism as it looks like it will fit another clock we have, and when it breaks, I will be ready.”

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Posted 2 years ago

“Very efficient and good service, also packing of clock was very well wrapped, would highly recommend the Clock Shop, Ann from Bentleigh East, Melb”

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Posted 2 years ago

“It is a good buy I love the clock I you can send some catalogues for the other clocks greately appreciated”

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Posted 2 years ago

“Excellent experience with the Clock Shop. Easy to navigate website. The product purchased was well made, presented, and priced. Safe and prompt delivery.”

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Posted 2 years ago

“a lovely shop very pleased with my experience of shopping there and beautiful clocks”

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Posted 2 years ago

“Very friendly and efficient”

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Posted 2 years ago

“Easy to navigate website, quality products, thank you”

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Posted 2 years ago

“First time shopper. Daniel made the purchase so easy. Quick despatch of goods. Excellent experiance.”

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Posted 2 years ago

“Staff contacted me to ensure that I was ordering the correct parts”

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Posted 2 years ago

“I recently purchased a German hiking hat which arrived today. Beautiful quality hat which fits like a glove. The Clock Shop packaged and shipped my order quickly. I’d highly recommend them for service and quality products.”

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Posted 2 years ago

“I was very pleased with my purchase for my son's special birthday. This was my second purchase and very possibly won't be the last!”

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Posted 2 years ago

“Very helpful. Good service. OA”

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Posted 2 years ago

“I bought a new mechanism for my wall clock and used the very informative video to make sure I was purchasing the correct one. Unfortunately, after a short time of a few weeks, my clock stopped so assuming the mechanism is faulty”

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Posted 2 years ago

Hi Lisa, Thank you for taking time to provide your review and feedback. I am really sorry that you're experiencing this problem with your clock movement. This is unfortunate and there are a few tips and tricks to help you diagnose the issue. If you haven't already, I would suggest that you reach out to the support team at Clock Shop so they can assist you with some troubleshooting, and if necessary a replacement. You can contact them on support@clockshop.com.au. Thanks again, Clock Shop Team

Posted 2 years ago

“Excellent advice and service! Received my replacement really quickly. Friend,y, helpful service”

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Posted 2 years ago

“Excellent. Website and instructions video first class. Email responses were prompt, courteous and to the point. The replacement mechanism was easy to fit, and so far keeps excellent time. The only downside for me was the overall postage cost of $20 to post the failed mechanism and receive the new one, almost the same cost as the mechanism itself. But that I guess is a reality no way reflecting on Clock Shop. Will certainly visit next time in Montville.”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,945 reviews