Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,945 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 23rd October 2025

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The time frame from ordering to receiving was excellent. Well packaged.”

Helpful Report

Posted 2 years ago

“I’ve had a very positive experience purchasing my new clock. The process was easy and I got my clock earlier than I expected. The clock itself is absolutely amazing. Easy to assemble. Due to it being a wind up clock it takes a little while to get it to run on an accurate time. There is a really helpful video on YouTube that explains how to do things. I’m totally enchanted by my cuckoo clock.”

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Posted 2 years ago

“Packed well, fast shipping great communication.”

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Posted 2 years ago

“Very happy, best service”

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Posted 2 years ago

“We love to visit the Clock Shop. It is such a wondrous place with so many beautiful things besides just clocks. I always feel like I am in an old-fashioned toy shop. Also love all the knick knack things. The girls are just wonderful, knowledgeable and very kind. The Clock Shop at Tambourine Mountains will not see me ever again because the Clock Shop at Montville is a hundred times nicer.”

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Posted 2 years ago

“What an awesome team at this shop, even though it was busy, we had the undivided attention of a staff member, sorry don't recall her name. She took the time to help us pick the perfect clock. And was also able to supply parts for our 30 year old clock. Great service and love my new cuckoo. Thanks for your help”

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Posted 2 years ago

“Ease of product selection. Prompt service.”

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Posted 2 years ago

“The ease of having parts recognized through the website and the knowledge available makes the whole process seamless. The staff is very pleasant and I thoroughly recommend this company.”

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Posted 2 years ago

“Very friendly.Very professional.”

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Posted 2 years ago

“So knowledgeable, very helpful with movements and hands explaining!”

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Posted 2 years ago

“I've given 5 stars because the staff were so helpful, when I decided to make my first wall clock, which I had no idea how to go about ordering the parts and marking the face (numbers) out, but they replied to all my emails, with links to sites which could help, with no hard sell to buy of them, which I did anyway, and Will again, ⭐️⭐️⭐️⭐️⭐️ thanks Peter”

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Posted 2 years ago

“Thanks for you advice you made it so easy to select what I needed”

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Posted 2 years ago

“I got the product quickly”

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Posted 2 years ago

“Bought a couple of lovely clocks and two thermometers. Fine products and experience.”

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Posted 2 years ago

“Part was as described and arrived quickly. Works perfectly”

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Posted 2 years ago

“I found the video to be very helpful. Too bad you can’t ship your clock parts to the United States. I guess I’ll just have to go to Amazon much is I regret doing so”

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Posted 2 years ago

“We have a few clocks made by family members which had stopped working over the years. Having never put a new mechanism into a clock, I had very little idea of how to work out what part I needed to fit in the various clocks and match their existing hands. I watched the Clock Shop video and learned exactly what I needed. 3 different mechanisms for 3 different clocks. I got my parts yesterday and have already replaced/refitted the mechanisms on all 3 clocks and they are now working perfectly. Fast postage and perfect advice. Thank you, Clock Shop!”

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Posted 2 years ago

“The clock was extremely well packaged and arrived in perfect condition and looks lovely. Thank you!”

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Posted 2 years ago

“I did get the products that I ordered but was unsuccessful in my search for the hands that I needed. Nobody was willing to search for the same, just telling me that I need to check the list of hands online. I was unable to find the hands that I needed.”

Helpful Report

Posted 2 years ago

Hi Peter, We are a small business with limited resources available to source a large range of different styles of hands. We aim to stock popular styles and will assist the best we can with all products that we currently stock. Any clock parts not found in our catalogue will not be able to be sourced by our team at this current time. We're more than happy for customers to request specific products and we'll consider if we can source these in future orders. Kind Regards, Clock Shop Team

Posted 2 years ago

“Excellent and quick service”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,945 reviews