Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,946 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 23rd October 2025

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a cuckoo clock for my mum for her birthday/Christmas and have been meaning to write a review on how excellent the service and beautiful items are. The hardest part is picking one, because they are all so beautiful and unique but both Erin and Daniel were really helpful. The postage was also exceptional, arriving way before Christmas. My mum was extremely happy with the clock and loves it. Highly recommend!!”

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Posted 3 years ago

“It’s always a delight to go to the clock shop”

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Posted 3 years ago

“My 3 granddaughters loved there witches I thought they were lovely”

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Posted 3 years ago

“Prompt delivery and package was properly packed to suit fragile items.”

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Posted 3 years ago

“It was good to have a quick response. Arrived in Japan in a week.”

Clock Shop 5 star review on 4th January 2022

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Posted 3 years ago

“Easy to deal with will shop again”

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Posted 3 years ago

“Great shopping experience. Good dispatch time and shipping, especially around Christmas.”

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Posted 3 years ago

“Faultless customer service, reasonable shipping costs and received quickly!”

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Posted 3 years ago

“We needed to replace the quartz movement in our Seiko pendulum wall clock with a new unit from the Clock Shop. We also took the opportunity to fit new hands as well, from the wide range of styles available. Looks great now, proudly displaying its new hands on the wall!”

Clock Shop 5 star review on 3rd January 2022

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Posted 3 years ago

“As always, the Clockshop had the perfect Christmas gift for my fiancé. The lovely ladies were so helpful with my choice. A most beautiful watch that was received with great joy! Thank you again for an outstanding display of men’s and women’s watches.”

Clock Shop 5 star review on 2nd January 2022

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Posted 3 years ago

“I purchased a 22mm shaft sweep movement for my large wall clock. The clock did not previously have a second sweep hand and I was quite surprised when your staff informed me that there was nil stock for the standard movement that I had purchased. The minute hand is 140mm and so I needed a second hand between 130 and 140mm in length. I think the overall hand weight is within the parameters set for a standard movement, although a high torque movement was suggested. I had to be satisfied with the new movement sans a second hand.”

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Posted 3 years ago

“The lovely girl I spoke with over the phone was extremely helpful and friendly and my purchase was delivered very promptly. It was a pleasure to deal with the Clock Shop”

Clock Shop 5 star review on 31st December 2021

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Posted 3 years ago

“I had a fabulous experience with the Clock Shop - I received a farewell gift from work - the Hamilton Mantel Clock - I loved it so much ❤ that I looked on your site to purchase more items- I purchased 2 mugs ( Oma & Opa ) for my parents in law from Austria 🇦🇹 who were beside themselves when they received it as we have never seen these mugs before - this won't be my last purchase. Such a quick delivery to Melbourne - definitely no more than a week - I seriously didn't think I would receive it by Christmas but I did and was able to give it to my MIL on Christmas Eve 😀”

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Posted 3 years ago

“I ABOUSTLEY LOVE THE CLOCK SHOP,MY HUSBAND & I ADORE ALL THE PRODUCTS IN YOUR SHOP THE STAFF A FRIENDLY & GO ABOVE & BEYOND TO HELP THANK YOU ALL VERY MUCH,WE LOVE ALL OF OUR CLOCKS WE HAVE PURCHASED,WE A VERY HAPPY CUSTOMERS AND WE WILL BE BACK.SARAH”

Clock Shop 5 star review on 30th December 2021

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Posted 3 years ago

“Highly recommend! Easy to purchase and shipped within a decent timeframe considering it was Christmas!”

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Posted 3 years ago

“My smoker arrived quite quickly and was well packaged”

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Posted 3 years ago

“I was so excited when my clock arrived and doubly excited as I opened the box and over the moon when I put it onto my wall. Thank you, Ann from Western Australia”

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Posted 3 years ago

“Sent very promptly after my order went in was packaged well and arrived in good condition”

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Posted 3 years ago

“The staff at the Clock Shop are wonderful. I chose to laybuy my watch as I liked the idea of having it to look forward to for Christmas. I did most of my payments over the phone. Every time I made a payment I was treated well and respected. In the end I went for a visit to collect my watch which was special. It was very nice to have my watch fitted to my wrist and to be able to wear my beautiful new watch. It felt really special. Thank you for this special experience.”

Clock Shop 5 star review on 28th December 2021

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Posted 3 years ago

“Order items get them in multiple shipments and expect a barrage of emails daily. Would have saved time going to the shops and buying that way then reading 50 emails.”

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Posted 3 years ago

Hi Brett, thank you for taking the time to provide feedback. We try to provide as much detail regarding the status of your order as possible, especially around the busy Christmas period. Your first order was placed via a third party marketplace platform and unfortunately couldn't be merged with your second order you placed via our website shortly after. This is simply as the orders must have independent tracking as they are placed through separate channels. So you received status updates for both orders. I apologise that this was annoying for you and we will continue to monitor the response to our order status updates. Regards, Daniel - Clock Shop Owner

Posted 3 years ago

Clock Shop is rated 4.9 based on 3,946 reviews