Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,945 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 7th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and service, thank you.”

Helpful Report

Posted 2 years ago

“A very helpful and pleasant lady, Rebecca I think, steered me to understand what I needed and thanks to her I got exactly that. All up the service was excellent. Jim T”

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Posted 2 years ago

“I’m absolutely delighted with my beautiful new Heidi cuckoo clock and really appreciated all the help and wonderful warmth I received from Angus yesterday when I came into Clock Shop to buy my cuckoo clock. It was bamboozling at first trying to decide as there is so much choice. I’m so glad I decided to wait until I got home to the Sunshine Coast to buy it rather than buy one in Germany when I was there last month. Thank you very much Angus.”

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Posted 2 years ago

“placed my order 10 AM, recieved confirmation that order was ready for despatch at 2PM and order arrived two days later.Quality excellent and very happy.”

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Posted 2 years ago

“Second time purchasing from The Clock Shop. Easy to complete, and I was even assisted in getting the clock to my car :)”

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Posted 2 years ago

“Excellent service at the counter of the shop, staff most helpful and knowledgeable.”

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Posted 2 years ago

“Very happy with our purchase. Excellent service. Thank you.”

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Posted 2 years ago

“Plenty of variety to choose from and staff were very accommodating and friendly”

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Posted 2 years ago

“Daniel was very helpful and responded to all of my questions in a timely manner. In the end, I received the correct part and was able to get my clock working like new!”

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Posted 2 years ago

“Not bad but room for improvement. Website could be more interesting and categories streamlined so they can be found more easily. I thought the price for my little music box was good.”

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Posted 2 years ago

Thank you Kirowyn. We really appreciate your feedback and thanks for supporting Clock Shop. We will explore how we can make the website more interesting and also how we can streamline the categories. Easy navigation is definately important! Kind Regards, Clock Shop Team

Posted 2 years ago

“Well the parts and service is a1 as I'm a cuckoo collector and some times get cuckoo clocks mechanical that are missing parts and have always been able to find the parts I need from the Clock shop ,, so will continue shopping with the Clock shop ,, There range of new parts is extensive,, The only thing is the postage for small orders could be a bit cheaper as no 1 wants to pay more for postage than what the parts are worth ,, Other than that a1”

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Posted 2 years ago

“A very responsive Business who quickly completed and posted my order which arrived swiftly from QLD to VIC. Online ordering was also easy. I also love the product I purchased. Thank you.”

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Posted 2 years ago

“Great service wonderful happy approach. Helpful and knowledgeable”

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Posted 2 years ago

“Very helpful staff. Nice attitude”

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Posted 2 years ago

“I was delighted with my purchase of a music box for a new baby. The quality was much better than anything I could find in the shops and the service from the Clock Shop was prompt and helpful.”

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Posted 2 years ago

“Great service, competitive pricing . Highly recommended”

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Posted 2 years ago

“Great shopping experience. Instructions that came with the product for fitment was great.”

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Posted 2 years ago

“Good selection of quality items. Delivery was prompt. No complaints.”

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Posted 2 years ago

“We live in Boston and purchased our beautiful grandfather clock online after finding the Clock Shop on YouTube. Customer service was excellent and we couldn't be happier.”

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Posted 2 years ago

“Service by the lady attendant was very good”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,945 reviews