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Clock Shop Reviews

4.9 Rating 3,978 Reviews
98 %
of reviewers recommend Clock Shop
4.9
Based on 3,978 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Clock Shop Reviews

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Anonymous
Anonymous  // 01/01/2019
The website was very easy to negotiate and the goods arrived very promptly today.
Helpful Report
Posted 4 years ago
Hello my husband and I visited in Fri.We were welcomed and was treated very greatfully.We were on our way from Brisbane to harveybay to stay with friends We purchased two clock .One was a gift for our friends in harveybay .When we gave them the clock it did not work so we were very upset about that .We bought the clock back in yesterday and was replaced as we bought a clock that didn't work .We are yet to start our other clock so hopefully that will be ok as that was the more expensive one .Anyway we will be back to buy more goods as we love your shop.Have a good day .
Helpful Report
Posted 4 years ago
Thank you Lynette. I am really sorry the clock you purchased for your friends was faulty. I completely understand why you felt upset. We love our clocks and the quality is amazing however like any industry, we do encounter a very small percentage of products with faults and do our very best to resolve these issues quickly for our customers. Most products have a two-year warranty which provides a fair amount of time should a manufacturing issue become apparent. I appreciate you taking the time to provide valuable feedback and I'm sure you're going to love your own incredible cuckoo clock. Thank you for your support and should you require any further assistance please do not hesitate to contact us. Regards, Daniel - Clock Shop Owner
Posted 4 years ago
helpful staff
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Posted 4 years ago
Very easy to deal with. Hopefully I’ll be able to fix my clock 🕰.
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Posted 4 years ago
All of my questions were answered, the products I purchased were exactly what I needed.
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Posted 4 years ago
Both Shelly and Rodyn were extremely helpful in resolving my problem
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Posted 4 years ago
Great staff very, very helpful, a pleasure to deal with.
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Posted 4 years ago
??????????I had a great trouble finding the correct movement but when I did The burchase was simple and the dispatch was very quick
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Posted 4 years ago
It was a expiring experience, lovely staff they were very kindly spoken I would gladly visit again
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Posted 4 years ago
Order arrived promptly and mechanism works well
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Posted 4 years ago
The Website was difficult to navigate through the products and accessories
Helpful Report
Posted 4 years ago
Thank you for your support Rodney, and your feedback. To help us understand your feedback and improve our website, what did you find most difficult? Was it navigating the site or working out a suitable quartz movement? We are currently working on the parts to find solutions that make it easier for customers to both find the correct components and or information that will assist in the process. Thank you again for your feedback and I look forward to hearing your ideas on how we can improve. Regards, Daniel - Clock Shop Owner
Posted 4 years ago
Nice customer experience!
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Posted 4 years ago
Brought the clock for my mother she loves it
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Posted 4 years ago
Had what I wanted, with a very good description online to make sure I ordered the right thing. Goods dispatched right away, and arrived within a few days with full tracking. Happy Camper.
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Posted 4 years ago
Excellent selection of items and a very prompt service. Great customer follow up.
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Posted 4 years ago
Quick & efficient service
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Posted 4 years ago
Excellent on the wrapping, it's perfect, thx
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Posted 4 years ago
It is so good to deal with professional people who know what their customers want.. Great purchase experience, from choice of product to delivery , well done.
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Posted 4 years ago
Friendly and helpful
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Posted 4 years ago
As a non-technical person, I was worried when I discovered that a movement had died. The website was particularly helpful, with a step-by-step video of what to do, and what to look for. On that basis, I confidently ordered a replacement movement (which arrived promptly)and successfully installed it. The clock is back on the wall.
Helpful Report
Posted 4 years ago
Clock Shop is rated 4.9 based on 3,978 reviews