Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,952 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 4th December 2025

527

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was overall a good experience and the ladies were helpful. There were a lot of people on Sunday wanting to visit the store but because of the CLOSED sign they walked away. Most people didn’t see that the store would open at 12.30pm which is an unusual opening time. Also, if I was a store owner and I saw groups of people standing outside ready for 12.30pm, and it was 20 past 12, I would open the doors and let them in. Not make them wait till the dot of 12.30pm. This is not how you encourage customers to support your store.”

Helpful Report

Posted 3 years ago

Thank you for your support and your feedback Megan. We appreciate you taking the time to share your experience. We close for 3 hours a week. It is a very brief opportunity for us to spend time together as a family and nurture our children. As you would now be aware, our store is full of incredible, intriguing and very intricate products. While it might seem simple to just open the doors as people are waiting, we have to provide a safe environment for our customers and our wonderful staff. Due to the recent pandemic we also carry out extensive cleaning and if we are finished and it is possible to open before the advertised trading hours then we open to allow customers through. I understand and appreciate your observations. Thank you again so much for visiting us at Clock Shop. Regards, Daniel - Clock Shop Owner

Posted 3 years ago

“I give Clock Shop five stars. I contacted Daniel with a request to locate a particular Fasching mask or a carver who could make one for me in Germany. He located just the mask I wanted, handled payment through Clock Shop, and arranged shipment, tracking, and insurance for me. I received the mask today. It was packaged very well and is very high quality. I doubt I could have located the mask without his assistance. He kept me well informed every step of the way. I hope to do business with him again in the future. -- Richard Fisher, Hesperia CA”

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Posted 3 years ago

“Excellent products and fantastic service.”

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Posted 3 years ago

“Knowledgeable helpful staff. Happy with our purchase.”

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Posted 3 years ago

“Staff were very knowledgeable about their products and went out of their way to help us choose and safely package the perfect clock for our house. An excellent shop with lots to choose from. Thank you”

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Posted 3 years ago

“Very efficient and courteous Shop staff”

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Posted 3 years ago

“Online site easy to navigate and find what I was looking for.”

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Posted 3 years ago

“very very very good”

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Posted 3 years ago

“Quick service and pleasant”

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Posted 3 years ago

“Very helpful. I go to the clock shop every time I’m in Montville. I Finley brought my ships bell clock. Thank you clock shop.”

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Posted 3 years ago

“Thank you for your efficient service in having our clock detached so quickly after placing the on line order with you. We are now waiting delivery from the carrier.”

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Posted 3 years ago

“Very friendly staff and product is well explained.”

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Posted 3 years ago

“Very helpful with advice and good service”

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Posted 3 years ago

“The Clock Shop provides clear communication and assistance on all matters 'clock'. There knowledge is excellent and purchasing was simply and easy.”

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Posted 3 years ago

“Love my two clocks I purchased. Friendly service”

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Posted 3 years ago

“I was searching for a replacement part for my cuckoo clock. The part was easily found and we’ll priced. The freight was fast and now it’s in place on the clock.”

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Posted 3 years ago

“This is the second time I’ve ordered from the Clock Shop. I’m very impressed with their service and the quality of the items I bought. I’m in Melbourne and received the order in just over a week after placing it. The items were wrapped very well and arrived in perfect condition. Thanks Daniel”

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Posted 3 years ago

“One visit to the Clock Shop web site and in 5 minutes i had selected & paid for my item that I thought I would searching on the internet for hours to source what i required.”

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Posted 3 years ago

“great service thank you”

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Posted 3 years ago

“Excellent service and a reasonable price”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,952 reviews