Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,931 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 6th July 2025

500

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in NZ and very pleased with your tracking service and prompt delivery😊”

Helpful Report

Posted 1 year ago

“The website was the most difficult I have ever used with regard to payment. It took days to actually pay for my clock mechanism and the shipment. I waited about two days just to find out the cost of shipment - something normally calculated at checkout on most websites. Then, after waiting more than a week and the tracking still only saying "despatched" I contacted the seller only to find that it takes about a month to ship a light weight 2" square item from Australia to New Zealand. I would have thought it could go in a mailing bag and get here by regular post in a week or so. This has been at least a three week experience, so far, and I still don't have the mechanism. Thank god I didn't need it in a hurry.”

Helpful Report

Posted 1 year ago

Hi Chris, thank you for your feedback. This is really important and we appreciate you taking the time to share your experience. As a small business with limited resources we are still working to implement international shipping prices that are automatically calculated on our website. I apologise as this means that we currently quote the international shipping after the order has been submitted. Typically you would receive a couple of options for postage however in this instance you were only given the cheapest option which is also the slowest. I apologise for the poor experience and thank you again for bringing this to our attention. Kind Regards, Daniel - Clock Shop Owner

Posted 1 year ago

“What an eye opener. Never thought that this shop had so many clocks. Found the exact clock l have been looking for. This unique shop is well worth a visit. The staff were amazing, their knowledge of each and every clock was amazing.”

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Posted 1 year ago

“Helpful friendly professional service”

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Posted 1 year ago

“The web site is easy to navigate and the products are top notch.”

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Posted 1 year ago

“Really easy to navigate website. Ordered our clock and experienced super quick delivery. Product was as stated, no issues at all. Would recommend. Thank you”

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Posted 1 year ago

“Quick delivery and the replacement clock mechanism fitted perfectly. My special clock now works perfectly. Thanks.”

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Posted 1 year ago

“Great place to find the right clock, there is a large selection to choose from. Order process was quick and easy and I was kept informed right up to the delivery.”

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Posted 1 year ago

“Quick and efficient delivery. Very good product. Very pleased with the quality and cost.”

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Posted 1 year ago

“Website well laid out and explained everything I needed to consider when buying replacement parts. The order was quickly processed and dispatched. Very pleased with this tranaction and experience.”

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Posted 1 year ago

“The young lady that served me was extremely helpful and ensured I purchased the correct items for my needs. Excellent!!”

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Posted 1 year ago

“My wife and I were after a new chiming wall clock, and after looking at many on the website we decided to phone The Clock Shop for assistance. Our call was answered by Holly, and after telling her what our requirements were, Holly told us what clocks to look at on the website and waited patiently while we looked each one up. There was no pressure applied for us to purchase one, so after consideration, we later placed an order for the clock we chose. The delivery was very quick, and our clock was very well-packed for delivery.”

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Posted 1 year ago

“Staff very helpful with my queries”

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Posted 1 year ago

“Really great service, very helpful and informative regarding my purchase.”

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Posted 2 years ago

“Thank you to Angus for the help in showing options I had to repair my clock. Will definitely be back 👌”

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Posted 2 years ago

“Goods were dispatched quickly. Item description was accurate.”

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Posted 2 years ago

“Very polite, most helpful with information and lots of patience when responding to incessant questions. Thank you everyone. My clock is now working due to your responses and assistance.”

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Posted 2 years ago

“My parcel from Australia to Denmark was delivered faster then promised and in perfect condition. Also the response from Clockshop when I wrote too them, was quick. Thumbs up from my side Tommy”

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Posted 2 years ago

“The shop was delightful. There was magic about all of those cuckoo clocks and grandeur about the beautiful grandfather clock and other clocks. The staff was very obliging and the manager very nice. We bought a Tide Clock which is unusual and efficient as well as a wonderful object for conversation. We have been wanting to visit this shop for many years and are so glad we did just this June(2023). We thoroughly recommend you call in when next you are passing through Montville, Qld.”

Helpful Report

Posted 2 years ago

“I live in Townsville and first came across the Clock Shop when visiting Montville. The shop is full of treasures and the staff make sure you are looked after. My latest order was online and it was effortless. I was able to quickly find the item I was after, there was a wide range to choose from & checkout was simple. The order arrived quickly and was beautifully packaged with a nice note which added a personal touch. The Clock Shop offers a great shopping experience in store and online. Thanks to Daniel & the team I am going to have a very happy four year old with a beautiful music box - thank you!”

Helpful Report

Posted 2 years ago

Clock Shop is rated 4.9 based on 3,931 reviews