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Cloudious9 Reviews

4.4 Rating 1,249 Reviews
84 %
of reviewers recommend Cloudious9
4.4
Based on 1,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Cloudious9 Reviews
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Email:

richard@cloudious9.com

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Anonymous
Anonymous  // 01/01/2019
I’ve been sent 2 of the Hydrology9 NX and neither of them turns on nor charges when plugged in.
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Posted 3 years ago
I'm returning it asap. Too hot to hold, won't hold a charge. Very disappointed.
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Posted 3 years ago
I quickly changed my mind of the purchase, within 5 minutes sent an email to cancel the order, they just ship it the very next day. Lack of response to the inquiry to cancel the order. Service is unacceptable.
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Posted 4 years ago
Does not distribute as described or as shown in video.
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Posted 4 years ago
I am still waiting for a resolution to the email I sent letting your company know that the product I received is broken.
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Posted 4 years ago
I was very unsatisfied with my device
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Posted 4 years ago
After about a week it's already died on me. It's a beautiful piece but functionally it's pathetic. NOT worth it for the price!
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Posted 4 years ago
I haven't received my item yet. I sent you guys a message that I have yet to receive a response in regards to my order. I also paid extra for 2 day delivery, it's been 8 days now.
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Posted 4 years ago
I purchased the Cloudious 9 water bubbler for a gift for my fiance and was very unhappy that it was a defective right out the box ..
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Posted 4 years ago
The vape bong is a joke doesn't even hit and leaks water everywhere, when you hit it water goes in your mouth and said it came with leather case and it didn't. I would never recommend any thing from this company its a waste of money and then you waste your bud.
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Posted 4 years ago
I haven’t received it yet. It’s going to be late and I won’t get it in time to give on Christmas. :(
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Posted 4 years ago
I love my Cloudious 9, however I’m having an issue with the charging connection and there IS NO CUSTOMER SERVICE. At least none I can find. Called, sent email, did chat...nada. It’s unfortunate, because I love the product. Lost a potentially excellent customer.
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Posted 4 years ago
Hello, I purchased the mega bundle for my 40th birthday. Both units got very hot and had almost no battery life. The button kept sticking in the big unit. I called and asked for a replacement, and was sent a unit with scratches and a big divot in it... I called and emailed the store again for the past week in order to seek a return, and there has been no response. They did not stand behind their product.
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Posted 4 years ago
Hardly works. If you put too little in, it just seems to burn it and you can keep hitting it, but not much comes out. If i pack the whole thing full, i can get some vape to come out, but its not nearly as much as i feel like it should be. And the effects are extremely muted, you have to smoke twice as much to achieve the same effects. I played around with the unit for a couple days, trying all the different heat settings, watching videos, trying to figure out if mine was just broken, but it just seems to be a super inefficient little piece of equipment with zero return policy or customer satisfaction guaranteed.
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Posted 4 years ago
It's not working at all...................
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Posted 4 years ago
I purchased 2 vaporizers, and they both have scratches all over them, and they've definitely been used! I think it's dangerous to sell used products that people are going to put their mouths on, especially during this Coronavirus!! I want my money back!
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Posted 4 years ago
Cloudious 9 is, potentially, a very good product but there was a serious problem with water leaking because the glass cylinder and seal arrived damaged. A new glass and seal are being sent or so I’ve been told. I am attempting to wait patiently.
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Posted 5 years ago
In just 2 weeks of owning I had to replace glass cylinder and now it is not able to charge. Great when it works
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Posted 5 years ago
Your website won't let me buy the bundle. If the website does not work I question the quality of this device.
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Posted 5 years ago
This thing is way too hyped and rated for what it does. I spent $220 on something that doesn't hit? Can't believe this is even for sale. I really can't even understand how this hit the market. I would love a refund.
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Posted 5 years ago
Cloudious9 is rated 4.4 based on 1,249 reviews