Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,252 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“Straight forward, easy to order, got a 10% discount. However I got a voucher for the free leather bag on my email once I'd already purchased the product. Wish there was a way I could have used that but all in all. Am pretty happy.”

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Posted 7 years ago

“Didn't receive delivery for 11 days instead of 2-6. A couple of weekends were involved so that almost makes the 6 day window. Immediately after placing my order I got an email offering 10% off. Too late for me to use it. Four days after I placed my order I got an email offering a leather case with my order. Again too late for me to use it. I've used the Cloudious for a couple of days now and I love it. It's exactly what I was looking for. I can overlook the shipping but I feel taken by the offers. I feel I should at least get the leather case and maybe the 10% too. Thank you Robert Noack Please send me the leather case. Thank you”

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Posted 7 years ago

Hi Robert, Sorry to hear! This seems to be mostly one of the instances where the shipment was done just late enough to be postponed to the following Monday. For the inconvenience, I don't think it is out of the question to retroactively offer one of the deals (we can't stack them but we can offer one). Please let us know which one you would like to add and we'll add it. Thanks!

Posted 7 years ago

“My first one was great at first but it started to have some airflow issues after a few months, it eventually got unbearable so I reached out to support and wish i did weeks earlier, they were incredibly helpful! They assured me it was a problem with the device and that I would have a new one shipped out to me asap it'll be here tomorrow and I'm beyond thrilled to have a functional one again.”

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Posted 7 years ago

“Well, to start off I love the Cloudious9 and the case as well and When I had a problem your support team was right on point and help me out with the situation I had again Thanks Cloudious9 team support for doing a great Job keep up the good work!!!”

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Posted 7 years ago

“I love my Cloudious; however, The product should be sold with a trouble shooting guide watching repetitive YouTube videos is not as helpful as it sounds”

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Posted 7 years ago

“It works great. Just like you intended. Pure taste! Much milder, but just as effective as smoking. Easy on the lungs. Just one problem. The metal in the screwdriver is way too soft. The small perforated plate won't budge with the screw driver. the tip just bends, I've got to find a thin bit screw driver that is strong enough to remove the small round plate. Any suggestions?”

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Posted 7 years ago

Hi Paul, thank you for your review! This can happen, especially with residue adding to the resistance on the vapor passage cover. The best thing we can really advise is to have a stronger screwdriver on hand, if possible. The opposite end of the screwdriver tool should still be able to effectively clear the heating chamber of residue. Please let me know if this was helpful, thanks!

Posted 7 years ago

“I’m not sure yet but so far the C9 is working well. I think this should go out after 1 week of use. Then you’d get a more honest answer. I’ll write you back in a week. So far so good.”

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Posted 7 years ago

Thank you so much! We like to invite you to join our referral program https://cloudious9.referralcandy.com/ Please let your friends or family know about Cloudious9

Posted 7 years ago

“I received my replacement cylinder now I can vape again. Thank you.”

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Posted 7 years ago

“A creative rendition on any dry flower vapes”

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Posted 7 years ago

“I have never had a better vaping experience than when I use my Hydrology9 vaporizer. I vape every evening to manage my chronic, unrelenting pain caused by a handful of autoimmune disorders, and the hit is always so smooth and potent. I have never achieved the same benefits with any other vape or pen. I also want to commend Cloudious 9 as a whole; their customer service is unparalleled. My vaporizer began chipping slightly on the glass cylinder and all I had to do was contact them, explain the situation via email, send them a few specs and they happily replaced the affected components. It was extremely painless, and they were very friendly. I really can't say enough good things about this company and their exceptional product.”

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Posted 7 years ago

“Got my order in 9 days on the other side of the planet. The vaporizer looks solid and very high quality. It turned out to be easy to use and worked perfectly on the first try. The glass tube unfortunately was broken during shipment but they sent me another one the moment i contacted support about it. Thankfully i bought the bundle and had acrylic one to spare which is just as good. Overall 10/10 for delivery speed, quality and service.”

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Posted 7 years ago

“Nice website. But no way to track the order...and that s a poor experience... even with the norton guarantee”

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Posted 7 years ago

“It feels like a bong but the hits are so smooth and clean that it also feels like a vape. I love this device!”

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Posted 7 years ago

“I enjoyed a high level of very professional, responsive customer service during my phone call, then was amazed by the follow-ups by email. Best experience I've had in a long time with any retail company. Exciting product innovation, clear communication, & skillful passionate staff.”

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Posted 7 years ago

“I love a bong and my husband loves a vape so the two together was wonderful!! Still learning a bit with it like when we have a few more people it seems to go out quickly, but love the high from it -even ordered one for a friend!”

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Posted 7 years ago

“Great product but I wish it was easier to pack and clean. Battery life seems kinda bad. Other than that, love the product.”

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Posted 7 years ago

“Hello Theresa Gibbs here I have not received my order yet. The facility where it shipped to before my post office is saying it can't not deliver to post office box? We do not have mail delivery where I live. We have to go to the post office daily. Have signed for my packages at the post office. And I get all my packages sent there with no problems. Can someone PLEASE look into this. As I'm waiting patiently and wanting eagerly for my purchase. My street address is ,if needed 219 Merchants Path Sagaponack, NY 11962 Thank you for your help”

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Posted 7 years ago

“Not please with the quality of the vape. Happy with the build just not the heat.”

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Posted 7 years ago

“Customer Service was top notch!!!”

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Posted 7 years ago

“I love the quality of the product. The colour indicators are a little bit beyond the normal user. It's not as user friendly as I would have hoped, but ok for me. Thanks for a great product!”

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Posted 7 years ago

Cloudious9 is rated 4.4 based on 1,252 reviews