Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,264 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Email:

richard@cloudious9.com

Write Your review

Tell us how Cloudious9 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A creative rendition on any dry flower vapes”

Helpful Report

Posted 7 years ago

“I have never had a better vaping experience than when I use my Hydrology9 vaporizer. I vape every evening to manage my chronic, unrelenting pain caused by a handful of autoimmune disorders, and the hit is always so smooth and potent. I have never achieved the same benefits with any other vape or pen. I also want to commend Cloudious 9 as a whole; their customer service is unparalleled. My vaporizer began chipping slightly on the glass cylinder and all I had to do was contact them, explain the situation via email, send them a few specs and they happily replaced the affected components. It was extremely painless, and they were very friendly. I really can't say enough good things about this company and their exceptional product.”

Helpful Report

Posted 7 years ago

“Got my order in 9 days on the other side of the planet. The vaporizer looks solid and very high quality. It turned out to be easy to use and worked perfectly on the first try. The glass tube unfortunately was broken during shipment but they sent me another one the moment i contacted support about it. Thankfully i bought the bundle and had acrylic one to spare which is just as good. Overall 10/10 for delivery speed, quality and service.”

Helpful Report

Posted 7 years ago

“Nice website. But no way to track the order...and that s a poor experience... even with the norton guarantee”

Helpful Report

Posted 7 years ago

“It feels like a bong but the hits are so smooth and clean that it also feels like a vape. I love this device!”

Helpful Report

Posted 7 years ago

“I enjoyed a high level of very professional, responsive customer service during my phone call, then was amazed by the follow-ups by email. Best experience I've had in a long time with any retail company. Exciting product innovation, clear communication, & skillful passionate staff.”

Helpful Report

Posted 7 years ago

“I love a bong and my husband loves a vape so the two together was wonderful!! Still learning a bit with it like when we have a few more people it seems to go out quickly, but love the high from it -even ordered one for a friend!”

Helpful Report

Posted 7 years ago

“Great product but I wish it was easier to pack and clean. Battery life seems kinda bad. Other than that, love the product.”

Helpful Report

Posted 7 years ago

“Hello Theresa Gibbs here I have not received my order yet. The facility where it shipped to before my post office is saying it can't not deliver to post office box? We do not have mail delivery where I live. We have to go to the post office daily. Have signed for my packages at the post office. And I get all my packages sent there with no problems. Can someone PLEASE look into this. As I'm waiting patiently and wanting eagerly for my purchase. My street address is ,if needed 219 Merchants Path Sagaponack, NY 11962 Thank you for your help”

Helpful Report

Posted 7 years ago

“Not please with the quality of the vape. Happy with the build just not the heat.”

Helpful Report

Posted 7 years ago

“Customer Service was top notch!!!”

Helpful Report

Posted 7 years ago

“I love the quality of the product. The colour indicators are a little bit beyond the normal user. It's not as user friendly as I would have hoped, but ok for me. Thanks for a great product!”

Helpful Report

Posted 7 years ago

“High quality product, easy to use, fantastic results”

Helpful Report

Posted 7 years ago

“Was in contact with Ben on the support page, was a genuinely great guy! Give that man a pay rise! Super helpful, super fast.”

Helpful Report

Posted 7 years ago

“Wonderful product, incredible service and excellent shipping this is a company who will go far!”

Helpful Report

Posted 7 years ago

“Fast shipping couldn't be any happier”

Helpful Report

Posted 7 years ago

“I am a gadget queen and love new ways to enjoy a classic evening. Love, Love, Love my Hydrology9 Holiday Bundle with leather case. Only reason for 4 stars is due to my unit leaking which was promptly troubleshooted by customer service with a new part on it’s way. Considering it uses water anything that stops leakage should have been included. Otherwise straight 5 Stars.”

Helpful Report

Posted 7 years ago

“Received the Vaporizer shipped with a broken mouthpiece, large piece of glass chipped, however with no shards of glass in package. On the plus side I have received a new Unit shipped priority and was very pleased with the customer service. Final note, still awaiting a return label for sending the first Vaporizer back. Dave”

Helpful Report

Posted 7 years ago

“I had some issues in the beginning with receiving my package (issue w/ UPS - took about 11 days for 3-5 day shipping). When I called into support they were amazing and refunded me the shipping costs, and sent me a few extra things. I ordered the Black (green) Friday bundle - the price for everything that was included was a great deal! I absolutely love this product! The only issue I have had with it since I’ve had it is the glass cylinder that came with it has a little chip on the edge and it leaked like crazy!! It stinks that I am already using my spare glass, but this one does not leak. I just have not had a chance to call support yet, but I know they will make things right. Even though I have had a couple issues myself, I have recommended this to everyone! The product is worth every penny, and the customer service is by far the best I have ever had to deal with! :thumbsup::type_1_2::thumbsup::type_1_2:”

Helpful Report

Posted 7 years ago

“why I spend 30$ delivery when I read that it´s gonna arrive 4-7 business day's now 3 weeks and I´m still waiting for product. how long does this take more? I wrote that if it´s not arriving this week I want my money back.”

Helpful Report

Posted 7 years ago

Cloudious9 is rated 4.4 based on 1,264 reviews