Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,264 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“It stopped working after less than a month. When I emailed them, they sent a new battery. When that didn’t work they refused to send me a replacement device and asked me to troubleshoot their products during their 10-5 hours. What they did not consider is that most people work during those hours. I am unable to schedule a phone call from 10-5 on a weekday. I think it’s ridiculous to ask someone to take a day off for something like this as well as I am completely unwilling to spend my entire lunch break dealing with it. I’ve spent over $1,200 on your products in the past three years and this is how they treated me. DON’T BELIEVE THE TWO YEAR WARRANTY. It’s a complete lie. After less than a month I’m out $375 for a useless product. Shame on your company. I will not be suggesting any friends or family to buy this product. Between my spouse and I we have purchased three of the older model. You guys totally lost some loyal customers. I’ve never had anything but positive experiences until this really terrible one. So disappointed and will not ever suggest or recommend this product. Please be warned consumers, this company will not honor their two year warranty even if it’s only been a month.”

Helpful Report

Posted 4 years ago

“Love it. Smooth hits Everytime. Would highly recommend.”

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Posted 4 years ago

“Convenient to carry in your pocket. Also more efficient and easier to clean than my old dry herb vaporizer. Temperature display very small and tough to read without glasses.”

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Posted 4 years ago

“the NEW NX, maybe I will get used to it, but 1st impression, the leaf bung has a tiny screw-cap with swivel handle that's nicely crafted but remains a pain to manipulate on and off several times during a session... this lid would have been IMO the most relevant place where to use a magnetic cap. Perhaps this NX is better at concentrates while the original H9 remains their most efficient leaf machine.”

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Posted 4 years ago

“I thought that I would be able to use it with a vape pen. Disappointed that it doesn’t unless you have a way that I am unaware of.”

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Posted 4 years ago

“Prompt delivery and handling of purchase.”

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Posted 4 years ago

“There was no plug adapter for the uk instructions Are very vague”

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Posted 4 years ago

“This is the best money I’ve ever spent on a vice. I hope it lasts a long time.”

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Posted 4 years ago

“Awesome product I have never smoked so smooth a machine Highly recommend”

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Posted 4 years ago

“My fiance loves it!”

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Posted 4 years ago

“I love this grinder for filling my cones! Really easy to use and I was a little disappointed that it doesn't have an automated grinder but it works so well by hand that it really doesn't matter. Excellent craftsmanship and quality. Stoked that I bought it!!! Yeeew”

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Posted 4 years ago

“Got most of my order. Whish I would of got the whole order at once”

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Posted 4 years ago

“I cant get a good rip off of it wish I would have bought the bubbler”

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Posted 4 years ago

“Fast and easy shipping was prompt. Rated 4 out of 5 stars because there is always room for improvement. But at this time I am satisfied and cannot offer any improvement suggestions.”

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Posted 4 years ago

“Works very well for what I'm using it for.”

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Posted 4 years ago

“Was so disappointed with the grinder I used it once and put it back in the box. I thought it would grind it for me like the mamba, but no, it's not worth the money. The vape chamber is so small it's insane, I wasn't expecting it to be that small. I went back to my bowl after one sesh and packed it up.”

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Posted 4 years ago

“Everything is Amazing”

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Posted 4 years ago

“I have certainly enjoyed the wonderful customer service I have received about issues with my Cloudious9NX! It is refreshing! I love this product and enjoy the versatility of use with it's different chambers for different forms of product. Smoothest pull from the Cloudious9NX. Thank you for a product that is worth every penny spent!”

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Posted 4 years ago

“Quality built, incredibly fast shipping, Love the products”

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Posted 4 years ago

“Cloudious is the model for above and beyond customer service and quality products.”

Helpful Report

Posted 4 years ago

Cloudious9 is rated 4.4 based on 1,264 reviews