Club L London Reviews

4.0 Rating 1,414 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

Questions

Metrics

4.0

Based on 1,414 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Club L London resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is Club L London takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

73.89%

Industry Average

“ Absolutely love. Quick service. Beautiful clothes. Customer service has been great ”

- Anonymous

“ I love all the product and club Elle L is my place to go for any occasion. Great quality fast delivery and great customer service, especially if there is a problem which there really is! ”

- Nee

“ I can always find the right outfit with Club L London. Their customer service, prices and speed of delivery are excellent. Originally I ordered my daughter’s prom dress, after seeing the quality I’ve ordered a couple of dresses for myself. ”

- Dee

Club L London Reviews

Customer Service - Good