Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 684 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Coffeeteca 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

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“Fast turn around and very prompt email with tracking!”

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Posted 4 years ago

“Coffeeteca were responsive to my request on the website and called me quickly. Andrew was very helpful in discussing the different Eureka coffee grinders. We had a nice decent chat not just a quick sales phone call. The Atom 75 was well packed and arrived as expected quickly with express post. This website was cheaper than all other places i could find online so i did ask this question and they had purchased a bunch of the machines and no store front. Very Happy. The Atom 75 works liked a dream, 3.10 seconds gets me 18.0g spot on. Thank you.”

Coffeeteca 5 star review on 13th September 2022

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Posted 4 years ago

“Very Good follow up service.”

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Posted 4 years ago

“Legends' best product and customer service would highly recommend buying your machines beans and accessories from Coffeeteca”

Coffeeteca 5 star review on 12th September 2022

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Posted 4 years ago

“Great service thank you.”

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Posted 4 years ago

“Product and complimentary coffee delivered in less than 24 from placing order. Very impressive. I am unable to comment on the performance of the coffee grinder, as it has not been used, due to coffee maker, from a big bulk store, currently in for a warranty repair The grinder appears beautifully built and finished. I can only rate on this basis.”

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Posted 4 years ago

“So happy with Coffeeteca. I like to buy things with a minimum of fuss, and I was very happy with the ordering/tracking on my Specialita grinder. Well packaged, and turned up in a couple of days from interstate. Highly recommended.”

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Posted 4 years ago

“i ordered, it came quickly, no fuss transaction. delivery person was bad though...as item could be identified as it was shipped in it's own box, it was left in full view for thieves to see....i was home and they didn't even knock...coffeeteca needs to take some responsibility as they chose a cheap carrier”

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Posted 4 years ago

“I purchased a Gaggia Cadorna Prestige from Coffeeteca two months ago. I spoke to Andrew a couple of times prior to purchasing and he was really friendly and helpful on both occasions. On the first occasion I phoned from Perth without realising it was a public holiday in Melbourne. Andrew picked up straight away and was happy to run through my queries. The machine arrived in excellent condition shortly after placing the order. It has been perfect for our family. Easy to use, easy to maintain and a big step up from Nespresso.”

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Posted 4 years ago

“Timely and helpful advice and answers to our questions around which type of machine would suit our requirements. Good price and prompt delivery. An excellent experience.”

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Posted 4 years ago

“Fast delivery. Quite happy with the machine so far, have had it for over a week. After the install it is quite easy to use.”

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Posted 4 years ago

“Italian strength coffee good quality and taste. Quick delivery”

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Posted 4 years ago

“Very pleased with the service. Our new machine arrived in just a couple of days and in good condition. Also very happy with our Gaggia machine. It is easy to use and the coffee is good.”

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Posted 4 years ago

“While the Coffeeteca website is very comprehensive and easy to navigate, I am the type of person who likes to deal with other people. I called the 1300 number and spoke to Andrew (one of the founders), who answered all my questions thoroughly and politely. My purchase arrived in Perth within 3 days of placing the order! As a person who expects very high standards, I can attest that Coffeeteca undoubtedly provides excellent customer service.”

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Posted 4 years ago

“Excellent quick turnaround. Can’t fault.”

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Posted 4 years ago

“Super fast delivery, couldn’t ask for more.”

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Posted 4 years ago

“Quick delivery, the information on the website was great and made it easy to choose the right product.”

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Posted 4 years ago

“A+ Fast Informed Delivery, Ordered via Website, good range of Coffee Machines for Office or Home use.”

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Posted 4 years ago

“Coffeeteca, First & foremost Andrew & Alfonso were fantastic to deal with, their customer service was outstanding & really couldn't be more helpful, absolutely outstanding! Secondly I purchased The Gaggia Classic Pro Coffee Machine through them & geez it's really a outstanding coffee machine, real quality & couldn't be happier with it, outstanding in a word! Andrew & Alfonso even threw in a 1kg bag of their own business name coffee beans! In final I urge anyone that is interested in buying real quality whether coffee machine, Grindr or accessories these guys are the ones to buy from! They are passionate about their coffee & they want others to experience & share that passion! I'm sure I'll be calling on them down the track for a decent quality Grindr as well. Regards Paul”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

Coffeeteca is rated 4.8 based on 684 reviews