Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,469 Reviews

80 %

of reviewers recommend Cohorted

4.2

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The My Little Treat - Boxing Day edition box was perfect. I have been using all the products which I recieved in it daily. The Ovali eyebrow brushes were spectacular as well.”

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Posted 8 years ago

Thank you for your feedback Lia :)

Posted 8 years ago

“Fabulous treat box, great range of excellent products.”

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Posted 8 years ago

Thank you for your feedback Liz :)

Posted 8 years ago

“I love the boxes, they really are the value you expect and the quality of products is amazing. Would be great if you could tailor them a little, but otherwise I love them!”

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Posted 8 years ago

Thank you for your feedback Beth :)

Posted 8 years ago

“Overall, it's a great box. But I feel like when I first subscribed, it had more make-up that it has now. Some months it has a lot of skincare or hair care products than make-up, which disappoints me a bit, because I've subscribed for it to receive more make'up products.”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“Great mix of products and lots to try!”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“Lovely lip liner and lipstick , however deep purple lipstick and burnt orange lip liner really don't go together”

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Posted 8 years ago

We are sorry to hear this. At Cohorted our ethos for the Black Beauty Box is centered upon providing customers with a versatile selection of both high end and discovery brands for the perfect price. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc.

Posted 8 years ago

“Very disappointed in what I received, I got two of the same product but I have already gotten before and the products are not exciting and the Clarins lip stick is not a shade that I was awa disappointed in what I received, I got two of the same product that I have already gotten before and the products are not exciting and the Clarins lipstick is not a shade that I would wear , The only thing that I will actually use in this box is the mascara ! Totally not worth £35 and this has to be the most disappointing box ever !!!”

Helpful Report

Posted 8 years ago

We are sorry to know you feel this way. At Cohorted our ethos for the Black Beauty Box is centered upon providing customers with a versatile selection of both high end and discovery brands. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. Unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc.

Posted 8 years ago

“Clarins lip liner and lipstick! This is such a brilliant box and at great value.”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“I was so looking forward to this months box but seeing 2 of the same products (face mask) was very disappointing. But the clarins made up for it... Untill I saw the shades... Metallic lip liner!? Really disappointed with the box that I in subscribed. Not worth £35 at all”

Helpful Report

Posted 8 years ago

We are sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment in Cohorted. We have taken your comments on board. At Cohorted our ethos for the Black Beauty Box is centered upon providing customers with a versatile selection of both high end and discovery brands for the perfect price. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please contact our customer service team at customerservice@cohorted.co.uk who can assist you with your issue.

Posted 8 years ago

“I absolutely love receiving my box and January's was the BEST. Really excelled for value and I'm so pleased with my high end treats - Clarins lip liner and lipstick in shades I will actually wear! This is such a great box and at great value for money too. Absolutely love it.”

Helpful Report

Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“Wasn't things that I liked that much. there were only two things in there at I actually like.”

Helpful Report

Posted 8 years ago

We’re sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment Please contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 8 years ago

“I've been waiting every morning at the front door for my box to arrive. When it finally came, I was so excited. So happy with the contents!”

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Posted 8 years ago

Thank you for your feedback Courtney :)

Posted 8 years ago

“Very happy with my box, there was a vast selection of products to try.”

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Posted 8 years ago

Thank you for your feedback Mia :)

Posted 8 years ago

“Great mix of products to try. Happy.”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“Love getting my box. Amazing contents. I will use everything!. The box feels extravagant and is a real treat. Every women needs to come home from work to a beauty box.”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“I was happy to see the Clarins lipstick and liner until discovering the actual colour. I'm not the fairest person but it is just too dark that there is no way that I will be able to wear them. 2 of the same product were sent - same face masks. Hair products were only ones that I thought they put some thought into choosing them. Not worth the money.”

Helpful Report

Posted 8 years ago

We’re sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 8 years ago

“First box received enjoyed the contents especially clarins lipstick and mascara have been getting compliments on lashes.thankyou.look forward to next box”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

Helpful Report

Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“I really enjoyed the skincare items which were face masks because I usually stick to the same brands a when I buy them for myself”

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Posted 8 years ago

Thank you for your feedback

Posted 8 years ago

Thank you for your Feedback Megan

Posted 8 years ago

“It is such a great idea, but I feel this company falls short on delivering what they promise. I have been charged for January and February's box before I had even received one! At this point, I wanted to cancel, especially as soon after I discovered the contents of the December box online - candles, chocolates and bath oil.....not what you would expect in a high end make-up box. From watching various unboxing videos on YouTube, they do seem to have the odd good box, but the bad outweighs the good. They often state the products are worth a certain amount, but they are old and have been heavily discounted elsewhere. I also get the feeling from this company that they are always pushed for time and just throw in what they can without thinking of a theme or how the products could complement each other. The customer service could do with some attention too. My first box was the January one. The box was grazed and marked (not a big deal I thought, as what matters is the products - although I wanted to use the box as storage). There were two of the exact same product - that suggests to me a lack of imagination. I just get the feeling that the box hasn't been thought through or made with much care or attention to detail. Not good enough for £35.”

Helpful Report

Posted 8 years ago

We appreciate your feedback and apologise for your recent disappointment. it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. Please contact our customer service team at customerservice@cohorted.co.uk who will be on hand and be happy to assist you.

Posted 8 years ago

Cohorted is rated 4.2 based on 2,469 reviews