Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,066 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,066 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery! Great records…good prices!”

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Posted 8 months ago

Thanks Chad! We appreciate your comments. Let us know if you are ever looking for any music we don't have listed on the website.

Posted 8 months ago

“Prompt service. Very friendly and item arrived safely. Thank you.”

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Posted 9 months ago

Thank you so much, Anthony, for your 5 star rating of Collide Records. We really appreciate your kind words regarding our prompt service, friendly attitude and safe delivery. We thank you for your support!

Posted 8 months ago

“It was great. I ordered on a Saturday, received my CD on Tuesday.”

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Posted 9 months ago

Thank you so much for your 5 star rating and kind words about Collide Records, Sean! We really appreciate your loyalty as a customer and are thankful that you had such a great experience with us. It's wonderful to know that we had the CD in your hands in just a few days. Thank you again!

Posted 8 months ago

“Very effective of getting my CD within a week.”

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Posted 9 months ago

Great to hear Carol! We appreciate your feedback and support.

Posted 8 months ago

“My record came quickly and in perfect condition! Even with a handwritten thank you card. I couldn't have asked for better in a transaction!”

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Posted 9 months ago

Thank you so much for the 5 star rating, Sharina! Quick shipment and perfect condition are two things we strive for. I appreciate you taking the time to leave a review; it is deeply appreciated. Thank you! More Taylor items have been restocked:)

Posted 8 months ago

“great service, with quick delivery.”

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Posted 9 months ago

Thanks Jewelz! "Hope" you are enjoying the CD:)

Posted 8 months ago

“Excellent service and really quick delivery of my CD’s. Would highly recommend and I will not hesitate to buy from them again!”

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Posted 9 months ago

Thank you so much for your 5 star rating of Collide Records, Ken! We're so glad to hear that you enjoyed our excellent service and quick delivery of your CDs. We really appreciate the kind words and we look forward to your next purchase!

Posted 8 months ago

“My vinyl arrived quickly and safely!”

Collide Records 5 star review on 7th July 2023

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Posted 9 months ago

Thanks Liz! We appreciate the feedback and pic! GUTS available to order now.

Posted 8 months ago

“Excellent shipping and good selection of LPs”

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Posted 10 months ago

Thank you, Luke, for your 5 star rating of Collide Records! We are thrilled to hear that you liked our excellent shipping and good selection of LPs. Your kind words mean a lot to us!

Posted 8 months ago

“Super fast shipping!! Couldn’t be happier with my purchase!”

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Posted 10 months ago

Thanks Sally! We appreciate the feedback.

Posted 8 months ago

Author didn't leave any comments.

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Posted 10 months ago

Thanks Noah!

Posted 8 months ago

“Great place to find artists you can't find anywhere else! I have an older car without bluetooth but with a cd player, and Collide Records was the only place I could find that was selling the My Tribe cd by Blessing Offor!”

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Posted 10 months ago

Thank you Matt for your 5 star rating! Let us know if you are ever looking for any CDs we don't have listed on the website and we can get them in for you.

Posted 8 months ago

“recently bought the Indie Retail Exclusive “Sour” Baby Pink LP by Olivia Rodrigo from your store. everything came as expected. sounds amazing and will be buying more vinyl records off your store soon! thank you!”

Collide Records 5 star review on 21st June 2023

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Posted 10 months ago

Thanks Luis! WE appreciate the feedback and especially the pic! GUTS shipping next week!

Posted 8 months ago

“Was very good condition. Pleasant surprise that the man who owns/manages the company personally signed a card.”

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Posted 10 months ago

Thanks Josiah! We always love when someone recognizes the little things when it comes to customer service.

Posted 8 months ago

“Ok, so before I give any feedback on Collide Records, let me go back a bit. I ordered my first U2 Songs of Surrender Deluxe Five CD Set from Amazon and it was shipped in a flimsy Prime bubble wrap bag. I don't need to tell you the condition that I received it in, it was all smashed up, packaging torn and ripped up. So I said ok fine, these things happen, even though at the back of my head I remembered that they shipped an Arctic Monkeys CD for my daughter in the same flimsy bubble wrap bag and it arrived cracked. So I proceeded to call Amazon Customer Support to see how best they could have this rectified. After being on the phone for almost 45 minutes, the rep eventually told me that they'd send a return label for me, but the thing is I just wanted an undamaged copy, me being an avid U2 fan and all. So I decided I'd order another copy if they would package it differently to prevent it from reaching damaged the second time. If the second copy reached my hands undamaged, I would return the first copy. So I asked the rep, "how would Amazon know to ship it differently this time? Are you going to make a note?" His response was "You're good to go, I don't need to make a note of it, as our conversation is recorded, and they'll know what to do the next time around." So I asked again, "Are you sure?" To which he replied, "You're good to go." So naturally, I placed the order for a second copy. A week passed and my package shows up, in the same flimsy bubble wrap bag again. After opening it, well you guessed right, I now had two damaged copies on my hands. At this stage I'm livid, and needed to vent, and warn future buyers about making the same mistake, so I wrote a review, only to receive an email stating that it can't be published because it wasn't about the item. Can you imagine that? Anyway, one night while online I decided to look for another source for my music and came across Collide Records, but the reviews I read, written about this store were perfect. Is this too good to be true? So I shot them an email and I got a response in a timely manner, stating that they had the set that I wanted. I explained the situation with Amazon, and the owner, Greg, assured me that he understood the importance of receiving items undamaged, as he too, was a collector. So I went ahead and placed the order for the Songs of Surrender CD Set, along with three other U2 Albums. It was shipped out not long after, but when I received my CDs this time, they were all packaged inside a box, inside another box, all individually bubble wrapped, mint and undamaged, with a personalised thank you note. Long story short, I will never purchase a CD, Vinyl or anything music related from Amazon again, ever. They would all come from my good friend Greg at Collide Records. Thank you so much again Greg. Sanjay”

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Posted 10 months ago

Thanks Sanjay! Glad to hear everything arrived in mint condition. We really appreciate that you shared your experience here. Let us know if you are ever looking for anything we don't have listed on the website and we can get it in for you.

Posted 8 months ago

“I only have great things to say about Collide Records, your service has always been excellent! I will continue to support your company!”

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Posted 10 months ago

Thanks Kristina! Nothing but good things to say about you as well:) The new LD expanded versions of the self-titled and Behold Christmas album are up for pre-sale now.

Posted 8 months ago

“I had originally ordered this from Collide Records through Amazon. Big mistake. They make LP boxes, but decided to ship it in a big empty cardboard box, damaging a not so easy to find record. Returned it, but I wasn't going though Amazon again. I called Collide Records directly and they were awesome. Confirmed they had another copy and would get it to me in good shape. It came shipped with care and a personal note from the gentleman I spoke with. Collide records, do you want a lifelong customer? Because that's how you get a lifelong customer. 10/10 experience.”

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Posted 11 months ago

Thanks Burke! One of the many benefits of supporting small business. Not sure if you saw but David signed some records when he was here last month.

Posted 8 months ago

“Greg is amazing! I called to check stock before I ordered and he was very helpful. He found the record I was looking for and let me know it would get shipped that same day. The record was on my doorstep in 3 days. I ordered another album a couple weeks later and it to showed up in just a few days as well. Collide is a great store and I'll definitely be using them again for all my record purchases.”

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Posted 11 months ago

Thanks John... you're pretty amazing too! The new expanded versions of LD and Behold are up for pre-sale... shipping soon.

Posted 8 months ago

“Great price and fast shipping! Couldn't have been better”

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Posted 11 months ago

Thanks so much, Ryan! We're glad that we could give you an experience that couldn't have been better! We appreciate the 5 star rating!

Posted 8 months ago

“I love the fact that you take the time to write me a thank you note! Super fast shipping! I definitely recommend your company! Some day I will come to your store and say hi, since you are so close to me. :)”

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Posted 11 months ago

Thanks Nicole! We really appreciate your continued support! We are on-line only at this time, so we'll just have to say hi from the interwebs. Cory's new CD is up for pre-order, shipping in September.

Posted 8 months ago

Collide Records is rated 5.0 based on 1,066 reviews