Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,377 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 10th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a small issue with four original record. They went above and beyond to make sure we received another that was without skips. Such amazing customer service!”

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Posted 6 months ago

Thank you so much for your kind words, Charlsie! We're thrilled to hear that our team was able to assist you in resolving the issue with your record. Customer satisfaction is our highest priority, and we're here to help anytime you need! Best wishes, Team Collide Records

Posted 3 months ago

“I love Copeland and this is my favorite album by them. It is stunningly beautiful.”

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Posted 6 months ago

Thank you so much for your review, John! We're thrilled to hear that you love Copeland and that this album is your favorite. It truly is a stunning masterpiece! We appreciate your support and hope to see you back soon for more beautiful music. Warmest wishes, Team Collide Records

Posted 3 months ago

“Customer service was really helpful with a slight hiccup in ordering (I forgot to enter a promo code - totally on me). However vinyl arrived warped which, probably my own perfectionism, was a bit of a letdown. Part of my draw to vinyl is watching that smooth motion from across the room of the table turning my music with grace. I know, it's probably nitpicky. Y'all should still grab something from the Collide catalog. It's a stellar collection!”

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Posted 6 months ago

Hey Mark... sorry to hear your record was warped. Unfortunately, this happens with vinyl occasionally. Did you contact us to get a replacement shipped out?

Posted 6 months ago

“Very satisfied with my purchase. Pricing was reasonable and the shipping was pretty quick. The email communication also was very good, I was given updated and detailed information about the shipping of my purchase.”

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Posted 6 months ago

“I was able to find the LP I was looking for at Collide Records and the price was great. It arrived quickly and was packaged well. Can't ask for anything more. I highly recommend Collide Records.”

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Posted 6 months ago

“Another fantastic purchase from Collide Records!! The latest from Sarah Jaroz. Absolutely love the tie dye vinyl”

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Posted 6 months ago

“Thank you Greg for giving me updates!”

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Posted 6 months ago

“I found exactly what I was looking for and my items arrived quickly. I will be coming here first when looking for my future vinyls!”

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Posted 6 months ago

“Great record store! Ordered quite a few records from here and always arrived in great shape.”

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Posted 6 months ago

“Having very good audio equipment I can tell the difference between a very good recording and a so-so recording. The item I purchased Samara joy. Linger awhile longer to me was recorded at a high standard of quality. I have the standard verve recordings but to my surprise they sound poor for such a new artist that is I'm sure to be a big new hit in this era.”

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Posted 6 months ago

“Very happy with my purchase. I bought 3 vinyls and I had a slight issue with one of my vinyls I bought. I reached out to customer service and spoke with Greg. Greg was very helpful and has great customer service. He was able to resolve my issue. Thanks again Greg and Collide, I look forward to doing business with you again 😀”

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Posted 6 months ago

“Collide Records always had great products, great shipping, and great customer service”

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Posted 6 months ago

“Great communication, Fast delivery and well packaged for a fragile shipment.”

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Posted 6 months ago

“I love the album and communications but the listing included a 7 inch but the delivery didn't include it. Fine by me as I wanted the LP but just noting”

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Posted 6 months ago

“Fantastic record love her stuff terrific find.”

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Posted 6 months ago

“I always find interesting vinyl albums at Collide Records and receive them sooner than expected”

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Posted 7 months ago

“Fast shipping! Item in amazing condition. Will definitely shop here again.”

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Posted 7 months ago

“I ordered from collide records for the first time , I bought Love and Death’s 10th anniversary edition of their album between here and lost. FIRST OFF, the purchase was a breeze, 2nd I bought it in the afternoon of Thursday and within 3 hours it was packed, labeled and shipped! I received it Monday morning!!!!!! I wish all record purchases were this easy and quick to ship and receive!! THIRD,Not only did I receive it very fast but they also wrote a note on my order receipt that came with the album, thanking me for the purchase and telling me to enjoy the record and let them know if they can be of any future service!! I was not expecting that. NOW THAT IS GREAT SERVICE WITHIN ITSELF!! That right there alone shows you how great collide records is. I cannot recommend them enough! By far the BEST experience Ive ever had with purchasing a record! Give them your business, you will not regret it at all. And as for the record it came in PERFECT condition and sounded AMAZING!!! I’m more than extremely satisfied with the record and the customer service they have provided! Five out of five stars! I HIGHLY RECOMMEND collide records.”

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Posted 7 months ago

“I was so pleased with my order - it came quickly and was packaged very professionally. Communication from the sender was top notch.”

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Posted 7 months ago

“Fast shipping and a pleasure to do business with.”

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Posted 7 months ago

Collide Records is rated 5.0 based on 1,377 reviews