Comfort Works Reviews

4.8 Rating 4,638 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,638 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 16th May 2024
Sindy
Comfort Works 5 star review on 9th May 2024
Victoria
Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
1498
Anonymous
Anonymous  // 01/01/2019
5
Tom P
We just received the fitted slipcover for our Crate and Barrel sofa. The sofa is a discontinued model by C&B. Comfort Works did not have a pattern for the sofa, but still did an incredible job of making a well fitting cover. We are very impressed with the quality and workmanship (including my previously skeptical wife). Two thumbs up. Tom P USA
Comfort Works 5 star review on 2nd November 2022
Helpful Report
Posted 1 year ago
Hey there, Tom! We can't thank you enough for leaving us such a wonderful review - your sofa looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for trusting us with your slipcover and have an amazing day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Diane T
My Pottery Barn sofa had become ratty due to dogs, grandkids and husband. I was ready to replace it but then thought I would try recovering it first. The slip covers were suburb in every way. The workmanship, fabric and fit were perfect. Thank you Comfort Works.
Comfort Works 5 star review on 26th October 2022 Comfort Works 5 star review on 26th October 2022
Helpful Report
Posted 1 year ago
Hey there, Diane! Thank you so much for leaving us such a glowing review - we're so happy to hear that you're enjoying your new covers. Have a fantastic day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Berthet
Très satisfait! Un nouveau look pour mon vieux canapé qui a plus de 20 ans... Merci à vous!
Comfort Works 5 star review on 21st October 2022
Helpful Report
Posted 1 year ago
5
Berthet P
Perfect! My old sofa is new! I like it! Thanks!
Comfort Works 5 star review on 20th October 2022
Helpful Report
Posted 1 year ago
Hey there, Berthet! Thank you so much for the kind words - we're over the moon to hear that you're enjoying your Backamo's new look. Have a fantastic day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Lesley
IKEA Ekeskog 3-seater Sofa Cover with matching armrest protectors. Very well made and each section labelled. Very well packaged. Good fit. Prompt and hassle-free delivery to Western Australia. Suggest Australians check before ordering whether additional duties and taxes are payable - Australian Border Force website gives guidance on buying on-line.
Comfort Works 5 star review on 20th October 2022
Helpful Report
Posted 1 year ago
Hey there, Lesley! We can't thank you enough for leaving us such a great review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Lucy C
I dont normally write reviews but I have been so impressed with Comfort Works that I feel they deserve praise and promotion. Also I will note there have been no bribes or promises of discounts If I write a review! This is a company that goes over and above and exactly how a company should be run - The customer service, the communication, the attention to detail, value for money, the workmanship and speed in which the covers were made and dispatched were second to none. Mark answered my numerous emails within hours and was always polite, understanding and courteous. Nothing was too much trouble and I always felt listened to. I knew who I was dealing with and Mark knew all about my order and requests. We have 2 (retired Ikea) Backamo Sofas which were desperate for a revamp. We had contacted Plumbs for a quote and had been 3 times more expensive. Other companies could make the 3 seater but not the 2. Comfort Works made a new template for our 2 seater as this wasn’t held in their system and is now held as a pattern. The measuring template was simple and straight forward and when arrived fitted like a glove. I can 100% recommend this company and the beautifully made covers. Thank you to the most brilliantly run company. I will definitely be using again!
Comfort Works 5 star review on 20th October 2022
Helpful Report
Posted 1 year ago
Hey there, Lucy! We can't thank you enough for leaving us a review. We're so happy to hear that you're enjoying your new covers and that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works
Posted 1 year ago
Comfort Works is rated 4.8 based on 4,638 reviews