Comfort Works Reviews

4.8 Rating 4,625 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,625 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 20th April 2024
J L
Comfort Works 5 star review on 20th April 2024
J L
1496
Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
They were great and my couch looks wonderful
Comfort Works 5 star review on 24th April 2023
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Posted 1 year ago
Hi Margie, we're so thrilled to hear from you! Thank you so much for all your trust and support :) - Mira from Comfort Works
Posted 11 months ago
5
Diana K
I absolutely love the quality of this slipcover for my Arhaus couch. It fit so well and the added addition of the phone charging port is a great plus! Thank you!
Comfort Works 5 star review on 18th April 2023 Comfort Works 5 star review on 18th April 2023
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Posted 1 year ago
Hi Diana! Thank you so much for your kind words. We're so happy to hear that you're enjoying your new covers. Have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Miëtt
I’m very happy with the Brushed Cotton white slip-over for my IKEA Ekeskog sofa. It fits perfectly and it’s well made. It feels very soft Delivery shipment was about a week to Germany. Thank you Comfort Works Miëtt
Comfort Works 5 star review on 17th April 2023
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Posted 1 year ago
Hey there, Miëtt! Thank you so much for leaving us such a stellar review. We're ecstatic to hear that you're enjoying your Ekeskog's new look and that your experience with us was a great one :) - Mira from Comfort Works
Posted 1 year ago
5
Hünnekens
Eine wirklich perfekte Alternative zum Kauf einer neuen Couch!! Der Raum wirkt nun viel heller :) Ein paar Fäden mussten noch abgeschnitten werden und die Seite auf der bei uns die "schwerere Person" sitzt, wirft mehr Falten. Ansonsten tolle Qualität > auch den ersten kleinen Fleck, konnte ich einfach rauswischen!
Comfort Works 5 star review on 15th April 2023
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Posted 1 year ago
Herzlichen Dank für die ausführliche Bewertung und die tollen Fotos. Die Bezüge können gewaschen, schattig getrocknet und noch leicht feucht übergezogen werden, sodass sie sich besser dem Rahmen anpassen und etwas fester sitzen. Wir wünschen dir alles Gute. - Simon von Comfort Works
Posted 1 year ago
5
Tichnowetzki
Perfekte Verarbeitung und super Service und Beratung!
Comfort Works 5 star review on 13th April 2023 Comfort Works 5 star review on 13th April 2023
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Posted 1 year ago
Herzlichen Dank für deine Bewertung und die Fotos. Die Bezüge sehen wirklich traumhaft aus. Herzlich gerne wieder, Simon von Comfort Works
Posted 1 year ago
5
Cory W
Happy with our slipcover purchase. The customer service we received was too-notch and the turn around time was quick!
Comfort Works 5 star review on 12th April 2023
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Posted 1 year ago
Hi there, Cory! Thank you so much for leaving us such a stellar review. We're over the moon to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Rama R
I am thrilled with my new sofa slipcover. I chose a fitted style and you can’t even tell it’s a slipcover. It fits so well it’s like having a brand new sofa. Sofa is a very early model Joybird in gray fabric but now looks plush in green velvet.
Comfort Works 5 star review on 6th April 2023
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Posted 1 year ago
Hey there, Rama! We can't thank you enough for leaving us such a wonderful review - your sofa looks absolutely stunning. We're thrilled to hear that you're enjoying your sofa's new feel. Thank you again for trusting us with your slipcover and have an amazing day! :) - Mira from Comfort Works
Posted 1 year ago
5
Pereira P
Il est rare d’avoir des interlocuteurs de cette qualité, à l’écoute, réactif, travail soigné. Je me félicite d’avoir fait appel à vous.
Comfort Works 5 star review on 4th April 2023
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Posted 1 year ago
Bonjour Marie-Dominique! Nous voulions vous remercier de votre confiance d'avoir passé commande chez nous! La satisfaction de nos clients compte beaucoup pour nous et nous nous engageons que vous ayez des housses qui s'adaptent parfaitement à votre canapé! En espérant d'avoir de vos nouvelles bientôt! Équipe Comfort Works
Posted 1 year ago
5
Janelle B
Out of the blue, my cats started scratching my leather Pottery Barn couch. So I placed film over it and they stopped… however the couch and film looked horrible and was embarrassing! Since the couch isn’t that old, I didn’t want to replace it. So I began searching for a cover… and I could not believe how expensive covers were. Then I found Comfort Works which had a much more reasonable price. Hannah and the team were extremely patient with me and helped me through the measurement process. They came back a few times questioning my measurements. And they were right! The final product fits perfectly and looks great! I highly recommend and will definitely be buying again when I am tired of the cover color or when the pets/kid destroy the cover! The attached picture is right out of the box.. I still need to steam and adjust it! But I am in love! Again, highly, highly recommend!
Comfort Works 5 star review on 1st April 2023
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Posted 1 year ago
Hi there, Janelle! We can't thank you enough for leaving us such a stellar review. We're over the moon to hear that you're enjoying your PB York's new look :) - Mira from Comfort Works
Posted 1 year ago
5
Rubio
Bonjour. Jai installer les housses tres simplement. bon produit. le tissus un peu fin à mon gout. Sil avait etait plus epais ça aurait etait mieux. Le tissus plisse un peu ce qui est un desagreable. Dans l'ensemble , pas mal mais un peu cher Cordialement Hugues Rubio
Comfort Works 5 star review on 31st March 2023
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Posted 1 year ago
Bonjour Hugues, Nous voulions vous remercier pour votre commentaire/retour et que nos housses vous plaisent dans sa totalité! Concernant les plis, avant l'installation de la housse, vous pouvez soit le passer en machine ou le repasser au fer en suivant notre guide d'entretien sur notre site-web ici: https://comfort-works.com/fr-fr/content/details-du-tissu-guide-d-entretien-73/ :) Si vous souhaitez en savoir plus, vous pouvez toujours nous envoyer un message à info@comfort-works.com, nos agents seront heureux de vous conseiller au mieux :D En espérant que ces informations vous aident et à bientôt j'espère!
Posted 1 year ago
5
Jeske
Handwerklich allerfeinste Arbeit (Sofa Ekebol, IKEA) und allerbeste Betreuung bei der Auswahl des Bezugsstoffes. Mein Kontaktmann Simon war sehr geduldig und hat mir auch (gratis sogar) ein zweites Mal Stoffproben zugeschickt, damit ich mir wirklich sicher sein konnte - mit einem Sofa lebt man ja eine Weile. Für die Befestigungsriegel, die Verschleißteile sein können, waren zwei zusätzliche dabei. Hier wird mitgedacht. Absolute Empfehlung von mir mit fünf Sternen.
Comfort Works 5 star review on 25th March 2023
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Posted 1 year ago
Hallo Jeske, herzlichen Dank für deine tolle Bewertung. Wir freuen uns, dass dir die Bezüge und unser Service so gut gefallen. Wenn du zufrieden bist, sind wir es ebenso. Alles Gute! - Simon von Comfort Works
Posted 1 year ago
3
Otaegui C
La fundas encajan muy bien y son muy bonitas. Tuve un problema en aduanas y otro problema es que los brazos van unidos en el armazón grande y yo tengo un sofá de tres y el chaise long. Asi Que el chaise long se ha quedado sin brazo…
Comfort Works 3 star review on 16th March 2023
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Posted 1 year ago
Lamentamos que nuestro producto no haya cumplido con sus expectativas. Puede estar segura de que realizamos nuestro mejor esfuerzo para lograr las satisfacción de nuestros clientes. Dicho esto, nos gustaría investigar más a fondo sus comentarios. Escríbenos a info@comfort-works.com y de esa manera comenzaremos a investigar qué pudo haber salido mal y veremos cuál es la mejor manera de resolver este problema. - Jesús de Comfort Works -
Posted 1 year ago
5
Esperanza M
Very happy with my slipcovers, Very good customer service, fast delivery
Comfort Works 5 star review on 15th March 2023 Comfort Works 5 star review on 15th March 2023
Helpful Report
Posted 1 year ago
Hi Esperanza, thank you so much for the kind words. We're so happy to hear that you're enjoying your covers! :) - Mira from Comfort Works
Posted 1 year ago
5
Nishioka
my sofa turned to look much better after changing its cover.
Comfort Works 5 star review on 10th March 2023
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Posted 1 year ago
Hello Nishioka, we can't thank you enough for the kind words. Your sofa is looking amazing :) - Mira from Comfort works
Posted 1 year ago
5
Katelyn K
Stunning sofa covers. Ordered for a West Elm Urban sofa in the Teal Performance Weave fabric. The fit is perfect with tight corners and no puckering of fabric. Was as though my entire sofa was reupholstered in less than an hour. Easy to install but had to watch video to learn how to position on the arm corners as the fit is customized and tight. So good, my neighbor ordered the same color and fabric for hers. The quality of fabric and workmanship is outstanding. From production through receiving, the process took 8 total days. That was lightning fast, especially when delivering to the USA. Needless to say, I am beyond pleased with this company. Customer service also excellent and responsive. Photo below (please excuse the wall colors as this is a remodel in progress). Will order more as my project progresses
Comfort Works 5 star review on 8th March 2023
Helpful Report
Posted 1 year ago
Hey there, Katelyn! Thank you so much for leaving us such a wonderful review - your West Elm sofa looks absolutely stunning. We're ecstatic to hear that you're enjoying your sofa's new look :) - Mira from Comfort Works
Posted 1 year ago
4
Reuß
Das Material ist sehr gut und angenehm, auch optisch gefallen uns die Sofas jetzt wieder sehr gut. Mit der Passform hatten wir allerdings Probleme, vor allem im unteren Bereich der Rückenlehnen, daher war das Anpassen etwas schwierig, zumal wir hier ein Klettband vermissen, das hatten wir an den Vorgängerbezügen und war einfacher zu fixieren. Dafür hätten wir gerne auch etwas mehr bezahlt!
Comfort Works 4 star review on 7th March 2023
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Posted 1 year ago
Hallo und vielen Dank für die Rückmeldung mit den Fotos. Die Sofas sehen echt wunderbar aus. Das konstruktive Feedback schätzen wir und stehen gerne per E-Mail zur Verfügung, um weitere Details zu besprechen. Wir freuen uns, von dir zu hören! - Simon von Comfort Works
Posted 1 year ago
5
Victoria O
FAntastico !!! Llego antes del tiempo estimado y es perfecto !! esta medido hasta el ultimo detelle y encaja como un guante en mi sofa gracias por un servicio impecable !!
Comfort Works 5 star review on 7th March 2023
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Posted 1 year ago
5
Dona M
My experience with Comfort Works is an enthusiastic HOORAY! I'm delighted I discovered you. From start to finish with three different orders now, your staff is friendly and professional, the slipcovers are exactly what I'd hoped they'd be, the service is efficient, and the price is excellent. I can't recommend Comfort Works too highly!
Comfort Works 5 star review on 4th March 2023
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Posted 1 year ago
Hi Dona! We can't thank you enough for leaving us such a glowing review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Alejandro P
Our experience was incredible, service, attention.
Comfort Works 5 star review on 2nd March 2023
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Posted 1 year ago
Hi there, Alejandro! We can't thank you enough for your kind words - your sofa looks amazing. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works
Posted 1 year ago
5
Lenore F
We LOVE our new slipcovers! The fit is perfect. The fabric is beautiful. Sulaica and everyone at Comfort Works are so great to work with. Sulaica was so patient with me, because the measurements of our sofa were not typical. Once she received the measurements, the slipcovers were made quickly, and delivery was speedy, as well. Sulaica is wonderful! Comfort Works has the BEST customer service. You will not be disappointed. Thanks! Lenore Field
Comfort Works 5 star review on 27th February 2023 Comfort Works 5 star review on 27th February 2023 Comfort Works 5 star review on 27th February 2023 Comfort Works 5 star review on 27th February 2023
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Posted 1 year ago
Hey there, Lenore! Thank you so much for leaving us such a thoughtful review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works
Posted 1 year ago
5
Ash T
Pleased with their service. They kept us updated throughout. When the slipcovered arrived, we were happy that everything fit really well. Their team is great! Very good experience!
Comfort Works 5 star review on 22nd February 2023 Comfort Works 5 star review on 22nd February 2023
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Posted 1 year ago
Hi Ash! Thank you so much for letting us know - your couch looks amazing. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again and have a fantastic day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Lisa
These covers are perfect! Even better than I imagined. I got the Eco Basketweave in Oatmeal with additional piping. The fabric is heavy and makes my old couch feel altogether sturdier. It's a really strong snug fit, so there's nothing baggy about them. The color is great too. Seems like Comfort Works has a limited selection of heavy fabrics that are neutral with warm undertones. I'm picky, and was looking for a cozy/earthy color, and this one does the trick. My clawed cat has also tried to make his mark on it, but so far it hasn't really shown any evidence of his shenanigans. I still might try to add some of that anti-scratch tape to his target spot to keep it protected. And finally, I actually ended up needing a lot of customer service help because my order was misdelivered by the delivery service. Our rep Lisa went above and beyond, sorted it out with kindness and patience, and we really appreciate it!
Comfort Works 5 star review on 20th February 2023
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Posted 1 year ago
Hey there, Lisa! Thank you so much for your kind words - your sofa looks absolutely stunning. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your wonderful support! :) - Mira from Comfort Works
Posted 1 year ago
5
González C
Excelente. Ha sido un envío muy rápido, me han atendido durante todo el proceso con rapidez y eficacia. Las fundas ajustan perfectamente y han convertido mi sofá en un sofá nuevo.
Comfort Works 5 star review on 19th February 2023 Comfort Works 5 star review on 19th February 2023
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Posted 1 year ago
5
Sheln S
Their covers seem to be of the highest quality, but their customer service is absolutely wonderful! I am very happy with the product and impressed with the service!
Comfort Works 5 star review on 17th February 2023
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Posted 1 year ago
Hey there! Thank you so much for leaving us such a stellar review. We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Lennox G
Love the custom slip cover. It's pretty easy to install, and refreshed a couch that was only 2 years old, a great alternative to replacing it. I love the color, and really appreciate that it's pet friendly. The team was very easy to work with and always professional and very helpful.
Comfort Works 5 star review on 7th February 2023
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Posted 1 year ago
Hi Lennox, we can't thank you enough for leaving us such a great review - your sofa looks absolutely stunning. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
5
Martin
C'est ma 2ème commande chez Comfort Works. Je suis très satisfaite de ma housse, elle a été livrée rapidement et convient parfaitement à mon canapé, le service client est au top, je recommande !
Comfort Works 5 star review on 28th January 2023
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Posted 1 year ago
Bonjour Martin, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works
Posted 1 year ago
5
Nancy L
They made my Restoration Hardware look like new at a fraction of the price. The tool was easy to use and customer service and communication was great. The covers fit perfectly . Thank you! Would highly recommend .
Comfort Works 5 star review on 24th January 2023 Comfort Works 5 star review on 24th January 2023
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Posted 1 year ago
Hi there, Nancy! We can't thank you enough for leaving us such a thoughtful review - your space looks absolutely stunning. We're so happy to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works
Posted 1 year ago
5
Bernard
Un service au top . Livraison rapide . Une qualité super et conforme au descriptif. Je recommande vivement !
Comfort Works 5 star review on 19th January 2023
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Posted 1 year ago
Bonjour merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works
Posted 1 year ago
5
Inukai
無印良品ソファの古い型で、カバーが破れてしまったため、困っていました。 仕方なく使えるカバーで対応してしましたが、すぐにズレ、ストレスが溜まる日々。 コンフォートワークスさんをネットで見ていたのですが、海外ということもあり、なかなか決心つきませんでしたが、このたび勇気を出して注文! 対応も早く、発送までメールで状況をお知らせしてくれ、安心できました。 届いて、大満足!リビングの印象もシックに返信!私は、次の機会も、またコンフォートワークスさんにお願いするでしょう。
Comfort Works 5 star review on 17th January 2023
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Posted 1 year ago
5
James D
The job they did on the slip cover was amazing. It’s like I have a whole new couch! I would easily pay double for what they charged. They saved me at least $2000
Comfort Works 5 star review on 15th January 2023
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Posted 1 year ago
Hi James! Thank you so much for letting us know - we're thrilled to hear that you're enjoying your new covers. Have a fantastic day ahead! :) - Mira from Comfort Works
Posted 1 year ago
Comfort Works is rated 4.8 based on 4,625 reviews