COMWALES LTD Reviews

Name: COMWALES LTD
Address: CAPITAL TOWER BUS CENTRE 3RD FLOOR, CARDIFF, City and County of Cardiff
Rating: 4.24

4.2 Rating 835 Reviews

81 %

of reviewers recommend COMWALES LTD

4.2

Based on 835 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

support@comwales.net

Location:

CAPITAL TOWER BUS CENTRE 3RD FLOOR,
CARDIFF
City and County of Cardiff
CF10 3AG

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COMWALES LTD 5 star review on 4th August 2018

Phillipa

COMWALES LTD 5 star review on 21st January 2017

Darren Thompson

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item not received. They took the money though. Being as some of the positive reviews here are word for word identical, I suspect they are fake.”

Helpful Report

Posted 1 year ago

“This store is a total disgrace with utter contempt for its customers. My payment was taken 8 days ago but, despite repeated requests for despatch confirmation, I've still not received the item purchased nor any evidence it was ever sent ... or even exists. So yesterday I asked ComWales for a refund, only to be told that would happen in their own good time when they receive the goods back in the warehouse. These are goods which I haven't received so have no control over when they are returned - that's even if they ever left the warehouse at all, which I strongly doubt. This is an appalling way to trade, and I have since found other review sites packed with horror stories about ComWales similar to mine. Buying from ComWales is a false economy and a nightmare.”

Helpful Report

Posted 8 years ago

“I spoke to one of the staff before placing my order on the website - very friendly and helpful. The only issue I had was the painfully slow delivery at 7 days for an in-stock item.”

Helpful Report

Posted 9 years ago

“My order was taking longer than expected. Still 4 weeks later no delivery and no response to 5 emails and service desk tickets. No way to contact by phone. They have my money and I have no product or customer service response. Avoid.”

Helpful Report

Posted 1 year ago

“Appliances may only be purchased at this location. They provide the best customer service around. With a great selection, everything is very lovely and professional. I heartily endorse them.”

Helpful Report

Posted 1 year ago

“I am only providing one star as i couldn't choose Zero. 18 days have passed since an initial response to our email chasing our expensive order. no response, no communication and doesn't seem to consider the implications of fraudulently taking nearly £2,000.00 for an order that can't be fulfilled and can't be bothered to respond to support emails. As a result, we are taking action via the Northampton County Court.”

Helpful Report

Posted 1 year ago

“Warning - this is not a company I would use again - poor communication- waiting over a month for my product to arrive. Asked for a refund. But no one gets back to you. No contact number to call either. Stay away from this company!!!”

Helpful Report

Posted 1 year ago

“I have not received my order despite waiting the 20 days, no updates, no response to email, very disappointing.”

Helpful Report

Posted 1 year ago

“Still waiting on delivery 21 days after purchase , little to none customer service ,have now raised an action with my bank to be refunded.”

Helpful Report

Posted 1 year ago

“Amazing service from the moments I entered the website up until when I received my order the very next day. Easy, simple, efficient, I will definitely use again and highly recommend.”

Helpful Report

Posted 1 year ago

“I am quite pleased with both my product and the browsing experience. Excellent product, affordable pricing, and prompt shipping.”

Helpful Report

Posted 1 year ago

“Delivery was prompt but product didn't work.”

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Posted 5 years ago

“Arrived on time lovely item that i couldnt find anywhere else”

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Posted 5 years ago

“Very quick and efficient ,pleased with the product,price very good ,would definitely recommend to family and friends.”

Helpful Report

Posted 5 years ago

“good seller”

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Posted 5 years ago

“excellent,very good service.”

Helpful Report

Posted 5 years ago

“Very efficient and friendly people”

Helpful Report

Posted 5 years ago

“The parcel was delivered on time and was as described Thankyou!!”

Helpful Report

Posted 5 years ago

“Parcel came exactly on time”

Helpful Report

Posted 5 years ago

“Pool was delivered in good condition and it arrived on time as predicted by ComWales Ltd emails and texts. The small delivery cost for the size of the item was good.”

Helpful Report

Posted 5 years ago

COMWALES LTD is rated 4.2 based on 835 reviews