“Connecto was blessings and Mr igor was too good his driving was excellent on time at airport he communicated absolutely to pick me infact he paid 1euro for me as i was not having change he also guided me where to go in lake bled it was libg 5 hr journey from vienna to bled and enjoyed everybit driving talking with Mr igor loved it”
“picking up from airport went without a hitch
however the return to the airport from rovinj marina was i little concerning as the driver wasnt prepared to wait 5 mins after the collection time which was due to the ferry coming in a little late and i was threatened with a "no show " policy despite having paid in full 105 euros for the journey advise dont pay in advance”
“We booked a premium transfer from Barcelona Airport Terminal 1 to Cunit for our family, including children.
The driver was rude and impatient at both pickup and drop-off. During the journey, I observed him handling and using his phone while driving. He was even taking selfies to some lady. A GPS speedometer app showed speeds of 127 km/h and 133 km/h on a section with a 100 km/h limit, with a recorded maximum of 134 km/h.
There were several other problems:
The requested child seat was handed to us, and we were told to install it ourselves. The driver did not check whether it had been installed correctly.
The driver could not locate our hotel, although the destination was clearly specified in the booking. We had to provide the location when we reached Cunit.
Used water bottles had been left in the passenger area, which was not what we expected from a premium transfer.
The driver’s overall behaviour was rude and unprofessional.
Our luggage had been delayed, but we had kept both the driver and Connecto informed throughout.
We submitted a complaint and provided screenshots of the recorded speeds. Connecto said we did not have sufficient proof and refused compensation, without meaningfully addressing the combined safety and service concerns.
A very unpleasant family transfer, and we would not book with Connecto again.”
“Very happy. We were encouraged to start earlier to avoid traffic and as a result arrived at our destination at precisely the right time. Third of three very good transfers during the week”
