“5 star service
Excellent service and friendly driver. They texted me in advance to say when they would arrive and great communication, I would rebook”
“They cancelled the first leg of my trip just 20 minutes before the scheduled time. I had to improvise. They should have security and certainty regarding the fulfillment of the contract. Clearly, they have no support to resolve a problem, such as "the car that was supposed to pick you up broke down"..
I'm giving it 3 stars because of the excellent service provided by Enzo from Naples to Sorrento. That's the only reason.”
“Jorge our driver was nice and early and was very helpful with our disabled passager and went the extra mile to make our trip most enjoyable and very safe driver”
“Nothing but good things to say about this! Our flight was diverted to Barcelona airport and upon ringing customer services they quickly refunded us for this journey and spoke great English to sort this efficiently. Our return to Reus airport was smooth. A very polite driver, clean and spacious car, car seat ready for our toddler, our driver even sorted us a suitcase trolly once we got to the other side. We would absolutely book again!”
“Was pretty good.
Pro’s:
Good value
Driver was early to collect us
Con’s:
I never received the text message which I paid for.
Driver used his mobile a couple of times whilst driving”
“Great service and communication. We travelled Alicante airport to destination including return trip. Flight was delayed on way out but our driver was there waiting. Very polite and courteous both ways (different drivers), super clean cars. Would highly recommend.”
“Excellent service. Used service at both ends of the holiday and both times collection was prompt, communication was excellent, driver polite and vehicles were clean and spacious. On way back to airport, driver was even happy to stop for a coffee and loo break.”
“I booked an airport transfer at the advertised price of £96.83 and paid in full, assuming—quite reasonably—that this secured the service. Instead, I was contacted afterwards and told the price had increased to £121.04, a jump of around 25%.
This is completely unacceptable. Once payment is taken, the booking should be honoured. Increasing the price afterwards feels like taking advantage of the limited time we had to secure a transfer, rather than providing a reliable service.
A genuinely shocking experience.”
