COOK Reviews

Name: COOK
Rating: 2.17

2.2 Rating 148 Reviews

21 %

of reviewers recommend COOK

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2.2

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone

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Anni

COOK 5 star review on 30th December 2024

Catherine H

COOK 1 star review on 14th November 2022

Anonymous

ARose

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought Salmon and Asparagus Gratin, cooked by Jacob Barber . Very salty, not a lot of salmon and at best one sprig of asparagus cut into tiny pieces. White wine and lemon sauce was like runny salt water and potatoes on the top were tasteless. Where the cheese crumb was I don’t know. It’s a NO from me .”

Helpful Report

Posted 5 days ago

“Just enough food for a toddler in the meal for one chicken lime and coconut.”

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Posted 3 weeks ago

“For the second time I bought a chicken ham and leek pie. I thought on the first occasion that there was plenty of chicken but the sauce and pastry were tasteless so I decided to give it another try with a different set of guests but unfortunately the same result. At almost £30 for a pie I will not be purchasing again! Very disappointed”

Helpful Report

Posted 1 month ago

“Purchased a pie today chicken and ham for two when I lifted the crust there was hardly any chicken or ham just gravy we have noticed lately that we have had a few tasteless meals as well and have definitely got smaller been buying Cooks meals for over a year when I had a have a hip replacement and they were delicious definitely gone downhill .”

Helpful Report

Posted 1 month ago

“We used to buy meals from Cook a couple of years ago which were good then the quality went downhill so we stopped. Thought we would give it another go, but it hasn’t improved; the Chicken & tarragon had tough horrible chicken in it. The sauce was very good, but it looks like Cook just steam a load of plain chicken pieces and then just add it to their different sauces rather than slow cook the chicken in the sauce. The chicken was clearly not cooked in the sauce as no sauce had absorbed into it and it was inedible. It’s not cheap either so we can’t see why the meat quality has become so poor. Would add that the member of staff at the York Cook branch was very helpful and friendly. Shame the food does not match the staff quality.”

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Posted 2 months ago

“Sweet and sour chicken with NO rice. It's all about buying extras and the prices are already high.”

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Posted 3 months ago

“Coq au vin unpleasant yesterday. Stringy slimy chicken and salty sauce. Nasty. Today chicken Dijon. So salty and mustardy didn’t finish. What has happened to Cook. Wanted easy meals as about to go away, these nasty and very expensive. Back to Charlie bigham”

Helpful Report

Posted 3 months ago

“What has gone wrong? We have bought a wide range of dishes over the past three years. The quality and taste were excellent. We rated them above premium supermarket dishes. Highly recommended to friends. Recently we have noticed that quality, taste and quantity have diminished. The curries we had this evening were a real disappointment. Sadly you have lost our custom.”

Helpful Report

Posted 4 months ago

“Fish Pie for two. Dreadful. Lumpy. Mostly tasteless mash and horrid brown tough smoked haddock. I’m a newish customer and had good mushroom wellington and a couple of puddings which were ok. In future I’ll stick with Iceland.”

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Posted 4 months ago

“Drunken noodles with king prawns!!!!! £5.95.... 3 prawns in it the size of my finger nail! Full of rice noodles and that's about it... absolutely shocking”

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Posted 4 months ago

“Just tried to eat the salmon and asparagus gratin but it was so salty we couldn’t eat much of it. Fortunately we had steamed veg to accompany it which had no salt added. We have been regular customers of Cook for a few years but have noticed the meals getting over flavoured- too salty, too spicy, too herby. Sadly won’t be buying from Cook again.”

Helpful Report

Posted 5 months ago

“Don't Buy anything Here! O stars as I had to put 1 to be able to write this review. I bought a Shepard's Pie today for me and my husband.. the large one that serves 2.. apparently! @£9.50 so you expect a decent size meal for that price! Absolute rip off.. you may as well say it was a potatoe pie, there wasn't much pototoe either! Barely any lamb or sauce or carrots.. a disgrace really. We were both still very hungry after and very disappointed and angry. Luckily I had a decent portion of veg on the side! Never again. You should be ashamed of yourself COOK'S!! No wonder your shops are always EMPTY!!!”

Helpful Report

Posted 5 months ago

“On recommendation I ordered a Christmas meal for 2 DONT BOTHER - total rip off! This was the worst Christmas meal Ive ever ordered the meal for two Stuffed Turkey Breast for Two was nothing like the image the rolled turkey & stuffing was 80% stuffing & 20% meat which was tough – very overpowered by the stuffing mix The pigs in blankets were inedible - so salty & awful flavour Roast potatoes were mushy on the inside like they were bad potatoes when prepared Carrots with Orange & Thyme didn’t taste at all any different than usual carrots I was so excited to try the meal as it had come highly recommended by 3 different people – But never again, I wish I had just bought all my own ingredients & cooked from scratch Plus, wouldn’t have cost as much”

Helpful Report

Posted 6 months ago

“I ordered some food With them, I had a voucher gift , when I passed the order I booked a slot everything went well, but they put me on subscription and I never received any email about that, they took another payment, did a delivery without organizing any date, a throw the parcel over the fence during the holidays , when I came back I had to put everything in the bin, I would not recommend this website”

Helpful Report

Posted 6 months ago

“Grossly over priced, was supposed to be cottage pie, contained very little meat was tasteless very disappointed”

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Posted 6 months ago

“Bought Steak in wine pie as a treat,what a disappointment the pastry was like cardboard and about as thin ,inside was just full of hard carrot and no other veg and very little meat.i could have bought a pie from anywhere, at 9.95 for two this was supposed to Be a treat.so disappointed never again”

Helpful Report

Posted 6 months ago

“We used to order from cook years ago and it was fabulous, not so this Christmas. The dauphinois potatoes just turned to mush , the carrots, no matter how long you cooked them for were hard and tasteless and the beef bourguignon needed cooking far longer than the instructions and was ok but just not enough meat. We will not be buying from them anymore.”

Helpful Report

Posted 6 months ago

“Bought the Fish Pie for 8 for Christmas Eve. Cooked exactly as per instructions. It was awful. Mash topping was like a solid slab of something that bore little resemblance to the "buttery mash" described on the website. We also had the Salmon En Croute with Beetroot which was bland, dry and tasteless. We all had indigestion overnight. We have bought from Cook regularly over the years and were early supporters but after a number of appalling experiences in the past year we will not be buying again and would not recommend. Even the tried and tested Dauphinoise is a poor relation of what was originally produced by Cook. Quality and quantity has gone down hill.”

Helpful Report

Posted 6 months ago

“We purchased the Christmas dinner for two. So disappointed. The turkey was acceptable. The carrots and parsnips were rock hard even after extra cooking. The sprouts and leeks were a total mush. The pigs in blankets just fell apart (the bacon used was so fatty). Unfortunately we chose the spinach and horseradish stack as a starter. Just full of stringy spinach. We will not be shopping there again.”

Helpful Report

Posted 6 months ago

“My Xmas dinner ruined The turkey breast for 2. Was almost edible So salty, tasteless. Cooked it per instructions. Binned it The carrots and parsnips bland. No taste I most certainly would buy from there again”

Helpful Report

Posted 6 months ago

COOK is rated 2.2 based on 148 reviews