“We have always used cook as the food was tasty for convenience food and always plenty for the 2 of us.
This recent year or so the portions have become smaller and the meat has become lower quality and chewy.
The last time I had a delivery instead of collecting from the shop 80% of our trays were broken and I was told to just transfer them into a different dish to heat up, really defeats the object and not keen on plastic in my food. The last one we had today had human hair in ( chicken dijon) such a shame its gone downhill.”
“Have used Cook meals for years, but recently, not only have prices risen like everything now, but the quantity in the trays seems less and quality not quite as good, have had chewy grisly chicken on occasions. Shame as this suited my husband and myself.”
“Dismal. nowhere near restaurant quality. In fact, nowhere near my quality of cooking. Get your act together. At these prices this should truly be 'home cooked' and authentic.”
“Was ill twice from their cod mornay - the first time I wasn’t 100pc sure it was down to their food, but the second time, a month later, it definitely was as it was the same symptoms. Wrote to them. Heard back from their HO with a patronising answer that it wasn’t their food and was I aware I could have been ill from lots of things, but not their food. I question the integrity of their food protocol and safety.”
“Chicken, ham and leek pie for one very disappointing. There was just a few pieces of chicken and ham swimming in gravy. Generally noticed a deterioration in all meals ordered recently”
“Recently the chicken in several
Dishes has been like rubber. Impossible to break up and spoils each dish- curries, ginger chicken etc. Have shopped Cook for years and am so disappointed at the change in quality”
“We used to be regular customers of Cook meals but the price has escalated and the quality has diminished. The meat in many dishes has now become almost extinct and with prices around the £11 mark it has become very expensive
After many years we will be moving on
We do not recommend”
“Bought Meat balls in rustic sauce. Don't know what you mean by rustic, it was just a thick tomato sauce hiding the fact that there're only 4 meat balls in the container for £6.25. Daylight robbery. I have been a customer of ours through our local Cp-Op but will not be. buying again. Your price increases are eye . watering and the quality is fast disappearing”
“Very low meat content for a premium pie at only 15% compared with 30% in most premium pie (Charlie Bingham, Waitrose etc) and the gravy was overwhelmingly oniony. Wouldn't buy again.”
“I bought Beef Madras and although I know it's never going to taste the same as a true Indian madras, this was revolting!!
No spice or curry flavour whatsoever, all in could taste was tomatoes!! Do not buy this dish...yuk!!!”
“Very disappointed with the steak and ale pie. Pastry was not at all nice and far too thick, also very difficult to get pie out of it's container. Overall, would not buy again, I noticed this was a new recipe.”
“Very disappointed with the steak and ale pie. Pastry was not at all nice and far too thick, also very difficult to get pie out of it's container. Overall, would not buy again, I noticed this was a new recipe.”
