“I have enjoyed most dishes from Cook for a few years. This week tried your orange and apricot tarte dessert- it was dreadful, so dry and no flavour at all. very disappointed to have to throw most of it away. What went wrong? I did buy this item from a stockist, not a Cook shop so praps that the answer ?”
“Lamb Moussaka. Possibly the worst pre-prepared meal I've ever tasted. The Aubergine was the only flavour I could distinguish. Really disappointed. Certainly won't buy that again.”
“I think they call it Grand Fish Pie, anyway a big fish pie to serve 8.
There were 6 of us and we had a reasonable, certainly not large, portion each. It was nice, but not as good as I’d have made myself. And £36! I did expect something more special and certainly larger portions.”
“I purchase Thai Main meal Red Thai Chicken Curry what a disappointment chicken tastless and very bland it appears the chief forgot to at the spices every other meal I have had has been excellent so what went wrong with this one Batch 00061”
“I bought my Cook meal from Co op, I had previously bought a Lamb curry, which I enjoyed, although would have preferred slightly hot taste.
I enjoyed the Lamb Kofta & Dhal, I was expecting a bit more spice.
The reason I gave 4 stars is portion size, these portions are small, ingredients like dhal are not expensive and I would have liked more in this meal.
Overall these meals have good flavours and I would recommend if you have a small appetite.”
“I first bought Moroccan Spiced Lamb Tagine & Gin & Tonic Semifreddo which were both enjoyable so I ordered a variety of dishes. Unfortunately each dish since has been more disappointing than the previous one. Tonight we ate the second last - Roasted Sea Bass & Romanesco Sauce £13. After cooking from frozen for 1 hour, as per instructions, I have never seen such a small, dry, shrivelled up sea bass. Potatoes & Romanesco sauce were edible. I don’t know whether to cook the last dish - Salmon & Asparagus Gratin for 4 @ £18 - or chuck it in the bin. Never again & definitely not to be recommended. Ordering process & delivery were faultless, shame the food wasn’t the same. Can’t help wondering where Trustpilot got their reviews!”
“Such a shame, have bought their meals for years. Absolutely delicious , quality has dropped so much, can barely tell what you're eating ! Something has definitely changed, won't be buying anymore”
“I started using COOK foods a few months ago and lived the first meals but unfortunately the last few I've bought have not been the same as previous meals, thin sauces and nowhere near as tasty or as good quality, so very disappointing.”
“Had a friend staying from the USA last week and he wanted to have steak and kidney pie for dinner. Wanting to get a good quality pie I bought 4 for our famly dinner at a cost of £4 per pie. There was not an option of one large pie. What a total disappointment. Did not find any kidney or flavour of it and there were carrots in the pies, to bulk it out? It was my first experience of shopping at Cook and certainty will be the last. Total embarrassment for me.”
“I bought the coronation chicken £10 as I have done in previous years. This taste was totally different. There was no hint at all of curry flavor just an acid fruity taste. After defrosting and much stirring it was thin and watery with not much chicken. I don’t know what has happened but it was inedible. Having written to the company on their feedback form with the batch number and details and a receiving an automated reply of “we will be in touch”I am still waiting.”
“Steak & Red Wine Pie. ...SOOOO salty and sugary backtaste and upalatable. Having looked at the ingredients, no wonder. Paying 4.85 for 295gr is disgusting. The wine taste wa palpable and should not obvious. Would not recommend at all.”
“Used to love cook meals, but over the last few months I have seen a change....all sauce and very little meat. Red Thai curry for example how can you justify the price for the quality, I just won't waist my money on rubbish.”
“Had the beef bourginion all very thin runny gravy very little meat. The side of salmon was tasteless and chewy. Wish I’d cooked it myself or gone to marks and spencer where it would have been much cheaper and far tastier.”
“Just had the roasted vegetable and chickpea curry. No vegetables apart from cauliflower strands. Bought the lamb dupiaza for a friend for a pre Christmas get together dinner. That had two pieces of lamb in and then just mushy onions. What has happened to this company? So disappointed. Normally cook from scratch. No time at the moment. Wish I hadn't paid for this as an alternative”
“Have had many lovely meals from Cook, finding quality and quantity excellent. Tonight we had a new recipe fish pie. The fish did not have the variety as in the past and was definitely inferior quality with quite a rotten taste which unfortunately made me physically sick. Have you changed supplier? I have several other dishes in freezer and am now hesitant to use. What has happened to the excellent foods we have had in the past. The beef also seems now much inferior to the standard I had come to expect.”
“I am new to Cookfoods, having only ordered two small orders of their 'Meals for One' range.
I am totally blown away by the flavours of each meal I have so far eaten. I cannot fault the taste or the quality of what are sensibly priced ready meals. I shall be continuing to patronise these people. So far, 10 out of 10!!”
