“I had the cod in mornay sauce with spinach. I was looking forward to it but was very disappointed. The flavours were almost obliterated as it was so salty! I have just finished eating it and my mouth is almost stinging with the taste of salt. Great shame as I think the ingredients are good quality- if only you could taste them!”
“Sweet and sour chicken….only 3 small pieces of chicken!…for two .. too much sugar… sickly with too much pepper and pineapple… binned it absolutely inedible!
Shame as love the Cook shop but this dish needs reviewing”
“Bought Salmon and Asparagus Gratin, cooked by Jacob Barber . Very salty, not a lot of salmon and at best one sprig of asparagus cut into tiny pieces. White wine and lemon sauce was like runny salt water and potatoes on the top were tasteless. Where the cheese crumb was I don’t know. It’s a NO from me .”
“So far only tried 2 dishes. Lamb tagine and Chicken Tarragon. Generous with meat but in both cases not as tender as I would like, which detracted from real enjoyment. Flavour of sauces quite good. Also tried 2 desserts and again found the portions too big and very rich, but that may just be me. Lemon tart and chocolate/caramel mousse. Half would be sufficient.”
“Bought the large Lasagne, very sloppy& not particularly tasty.
Bought Veggie Lasagne at same time, still sloppy, but a bit more taste.
Very expensive for what it was, spent over £35!”
“For the second time I bought a chicken ham and leek pie. I thought on the first occasion that there was plenty of chicken but the sauce and pastry were tasteless so I decided to give it another try with a different set of guests but unfortunately the same result. At almost £30 for a pie I will not be purchasing again! Very disappointed”
“Purchased a pie today chicken and ham for two when I lifted the crust there was hardly any chicken or ham just gravy we have noticed lately that we have had a few tasteless meals as well and have definitely got smaller been buying Cooks meals for over a year when I had a have a hip replacement and they were delicious definitely gone downhill .”
“I have used cook meals for a long time now, the best to go to, when short of time. However brough a mousaka dish, utterly vile, made of beef chunks and carrot onion? no topping of sauce and a half of very thin sliceof aubergine, couldn’t even find potato. Sorry Cook but “nil points””
“We used to buy meals from Cook a couple of years ago which were good then the quality went downhill so we stopped. Thought we would give it another go, but it hasn’t improved; the Chicken & tarragon had tough horrible chicken in it. The sauce was very good, but it looks like Cook just steam a load of plain chicken pieces and then just add it to their different sauces rather than slow cook the chicken in the sauce. The chicken was clearly not cooked in the sauce as no sauce had absorbed into it and it was inedible. It’s not cheap either so we can’t see why the meat quality has become so poor. Would add that the member of staff at the York Cook branch was very helpful and friendly. Shame the food does not match the staff quality.”
“Coq au vin unpleasant yesterday. Stringy slimy chicken and salty sauce. Nasty. Today chicken Dijon. So salty and mustardy didn’t finish. What has happened to Cook. Wanted easy meals as about to go away, these nasty and very expensive. Back to Charlie bigham”
“Disappointed with recent Cook meals. Too salty & lacking original quality. Couldn't taste any asparagus in recent Salmon & Asparagus Gratin, far too heavily bulked out with unpleasant tasting sliced potato.”
“What has gone wrong? We have bought a wide range of dishes over the past three years. The quality and taste were excellent. We rated them above premium supermarket dishes. Highly recommended to friends. Recently we have noticed that quality, taste and quantity have diminished. The curries we had this evening were a real disappointment. Sadly you have lost our custom.”
“Fish Pie for two.
Dreadful. Lumpy. Mostly tasteless mash and horrid brown tough smoked haddock.
I’m a newish customer and had good mushroom wellington and a couple of puddings which were ok. In future I’ll stick with Iceland.”
“Drunken noodles with king prawns!!!!!
£5.95.... 3 prawns in it the size of my finger nail! Full of rice noodles and that's about it... absolutely shocking”
“Just tried to eat the salmon and asparagus gratin but it was so salty we couldn’t eat much of it. Fortunately we had steamed veg to accompany it which had no salt added. We have been regular customers of Cook for a few years but have noticed the meals getting over flavoured- too salty, too spicy, too herby. Sadly won’t be buying from Cook again.”
“Don't Buy anything Here! O stars as I had to put 1 to be able to write this review.
I bought a Shepard's Pie today for me and my husband.. the large one that serves 2.. apparently! @£9.50 so you expect a decent size meal for that price! Absolute rip off.. you may as well say it was a potatoe pie, there wasn't much pototoe either! Barely any lamb or sauce or carrots.. a disgrace really. We were both still very hungry after and very disappointed and angry. Luckily I had a decent portion of veg on the side! Never again. You should be ashamed of yourself COOK'S!! No wonder your shops are always EMPTY!!!”
“I’d like to say a huge thank you to Tanya and all the team at Cook, Muswell Hill for superb service and customer care this morning!
The range, quaility and taste of the meals we ordered were as good as ever - but it was the kind and speedy response today that really made my day! Many thanks to staff AND delivery team. Much appreciated in these busy times!
🌟🌟🌟🌟🌟”
