Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

Write Your review

Tell us how Cookology made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AKT833 Ceramic Hob I must say I had never heard of this company before and found it when I searched on Google for 77cm ceramic hob to replace the existing one without the need to extend the worktop cut out. The service I received was exemplary having ordered online on a Sunday, delivered on following Tuesday morning, and I made the replacement next day. The AKT ceramic Hob has 4 zones, one of which is double, and a timer for setting cooking time for selected cooking zones. Lowest price on the market, easy to use. Highly recommended for service, quality and best price.”

Helpful Report

Posted 12 years ago

“Ordering was easy, notifications efficiently done, delivery spot on.”

Helpful Report

Posted 12 years ago

“I was quite impressed that I had received a phone call to arrange delivery of my oven. It was delivered spot on time. I was very happy with the service.”

Helpful Report

Posted 12 years ago

“Quick delivery, on time and kept informed throughout the process. Delivery person was very helpful. Very happy with the overall service.”

Helpful Report

Posted 12 years ago

“good pricing of product and delivered at correct date and time quoted. Only negative comment is that after initial confirmation of my order there were a few days without any correspondence to keep me updated of planned delivery time/date. Consequently I rang the company to find out this information. The person who answered my query was very helpful and pleasant on the phone.”

Helpful Report

Posted 12 years ago

“I rang to enquire about the product and was given a thorough explanation and told that the unit was in stock and available on a free delivery. I then ordered the item online and the payment process was quick and easy to go through. The unit turned up when advised. We are happy with the look of the product but we have not installed unit just yet. Good all round buying experience and website is worth a look as they are cheaper than many of their competitors on price.”

Helpful Report

Posted 12 years ago

“As well as being the cheapest on the search engine you delivered when you said you would and quick, courteous and efficient delivery men. What else could you ask for. (Maybe you could give a few tips to TalkTalk!!!)”

Helpful Report

Posted 12 years ago

“quick and efficient ,prompt delivery by friendly and courteous deliverymen”

Helpful Report

Posted 12 years ago

“Friendly service. Very well packed. Customer service easy to access and knowledgeable staff are able to help. I love my new cooker!”

Helpful Report

Posted 12 years ago

“Excellent product great price and delivered very promptly really pleased would do business again”

Helpful Report

Posted 12 years ago

“I ordered a ceramic hob which came after only a few days. It was very well wrapped (the courier said here is your bubble) so was impressed at the level of protection and speed of delivery. The website was simple and easy to navigate.”

Helpful Report

Posted 12 years ago

“The lady I spoke to, was so helpful and.friendly-she was brilliant!!”

Helpful Report

Posted 12 years ago

“Good price and very quick delivery. Will shop her again.”

Helpful Report

Posted 12 years ago

“The item I ordered is exactly as it's description very pleased I would certainly use this company again”

Helpful Report

Posted 12 years ago

“Very pleased with the dishwasher, delivered on times”

Helpful Report

Posted 12 years ago

“Fantastic overall; excellent delivery service and competitive pricing. We would definitely recommend.”

Helpful Report

Posted 12 years ago

“Excellent Service - Telephoned shortly after ordering online to inform me model number had changed for fridge/freezer but it was more efficient, also arranged delivery day. Driver phoned shortly before delivery. Item delivered as promised. Product arrived in good order.”

Helpful Report

Posted 12 years ago

“The item I purchased is excellent woul use them again”

Helpful Report

Posted 12 years ago

“Easy to order, best price on the web and super fast delivery!! Will definitely use again.”

Helpful Report

Posted 12 years ago

“Quick and prompt delivery. was told which date delivery would be on and this was reliably adhered to. Would certainly use again.”

Helpful Report

Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews