Cookology Reviews

4.8 Rating 6,145 Reviews
100 %
of reviewers recommend Cookology
4.8
Based on 6,145 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Cookology Reviews

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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I’m happy with my purchase so far, working perfectly and got a lot of room as well.
Helpful Report
Posted 1 year ago
Appalling returns policy & only 12 months warranty compared to nearly 7 years with other suppliers. 30 days returns policy but you have to pay for delivery charges which amounted to nearly £47 for the cost of my extractor fan at 19kg! Being an online retailer you cannot test the appliance until you get it delivered & then I wasn’t happy with the amount of questions asked of why I wanted to return the item? The item was so loud composed to other fans I subsequently went to see. Would never buy from Cookology again, they need to review their returns policy & courier costs to return their products.
Helpful Report
Posted 1 year ago
Very happy with my double oven, gas hob and built in microwave. They all look sleek and modeRn and work perfectly. Delivery was smooth and on time. Very happy with my purchase.
Helpful Report
Posted 1 year ago
It is a good-looking oven and almost exactly matches my black induction hob.
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Posted 1 year ago
Quick delivery of a great product.
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Posted 1 year ago
Very easy to purchase, competitive prices and I haven't use the hood and integrated microwave, but they are absolutely gorgeous. I am very happy customer and will be buying again.
Helpful Report
Posted 1 year ago
Easy online shopping, delivery was fast and great, arrived on time. The dishwasher I bought is really good, look nice, packing in a professional way, easy to handle, instruction clear and simple to use. The thing that I feel most amazed is that all the details of the design show that the designer/manufacture is designing from a point of user's view and make using it really convenient
Helpful Report
Posted 1 year ago
Fast and efficient service, great product and delivery.
Helpful Report
Posted 1 year ago
Very nice small fridge freezer. Very simple and a good price.
Helpful Report
Posted 1 year ago
Easy to order, kept informed on delivery, product is as described. More powerful than my previous one, very pleased overall.
Helpful Report
Posted 1 year ago
Item arrived damaged; cosmetic, still fully functioning. Cookology responded quickly; we negotiated a partial refund and I kept them damaged item. Disappointing start, satisfactory ending.
Helpful Report
Posted 1 year ago
Absolutely love my fridge , it is an ideal size for the two of us and has a good size freezer love the fact they both have there own door and it is still an under counter size . Delivered so quickly too brilliant service.
Helpful Report
Posted 1 year ago
loveley table top freezer...very quiet as it is in the bedroom
Helpful Report
Posted 1 year ago
Worst service I’ve ever received. Faulty product sent out and returned on 3 separate occasions. I wouldn’t consider buying anything from this company again.
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Posted 1 year ago
Quick delivery, great fridge. Customer Service was fantastic. Definitely recommend.
Helpful Report
Posted 1 year ago
Quick delivery and excellent service
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Posted 1 year ago
Very quick efficient service and really good pricing
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Posted 1 year ago
Brilliant service. Arrived within a few days was extremely quick. Kept us informed the whole time woth texts and emails. Perfect quality and description of.product.
Helpful Report
Posted 1 year ago
Great compact fridge freezer purchased from cookology - so far very pleased with the product. Thank you!
Helpful Report
Posted 1 year ago
Very disappointed with by item will not buy again from cookology smaller then I thought
Helpful Report
Posted 1 year ago
Cookology is rated 4.8 based on 6,145 reviews