Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't reccomend this company highly enough. Had a couple of problems with one of the items I bought from them. It was resolved immediately and very courteously. From the first order to delivery everything went as planned. If every company was as helpful life would be much easier.”

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Posted 10 years ago

“An easy site to navigate around. Plenty of product information . Great prices. Great communication from the moment you order right up until your purchase arrives at your door .”

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Posted 10 years ago

“A good product, while not deluxe it does what is advertised, delivered on time & fit for purpose.”

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Posted 10 years ago

“Very good service , would definitely order from this company again, After having a query I emailed them on a Friday evening at 8pm , they phoned me back by 9 am the next morning and sorted my problem *****”

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Posted 10 years ago

“Very fast delivery, excellent communication and excellent prices. Highly recommend”

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Posted 10 years ago

“Vey good delivery prompt on the order quality very good bought hob then bought twin oven spot on”

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Posted 10 years ago

“Good prices and efficient, prompt delivery.”

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Posted 10 years ago

“Fast delivery including time slot which was very punctual with very competitive prices a great place to buy”

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Posted 10 years ago

“good service on time what I required”

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Posted 10 years ago

“You have to make sure that you pair this product up with the right oven if oven is to be fitted underneath. This is due to a working gap needed between hotplate and oven which is needed for the fan, it needs circulation space.Not all single ovens are suitable I am pleased with the product,shame I couldn't buy the oven from you ,due to lack of help from one customer advisor, please note Not All Ovens are suitable.Had to go to Curry's for the oven. Very Well Wrapped, Speedy Delivery, Arrived when they said it would be delivered.It looks great and good value for money”

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Posted 10 years ago

“my cooker hood extractor has now been fitted a while and is working well. My fitters only complaint was unclear information about how high the bottom of the hood should be from the worktop because this is a modern angled one and not straight across as the more common models are”

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Posted 10 years ago

“Excellent service and communications. Many thanks.”

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Posted 10 years ago

“Excellent and friendly communication and super fast delivery. Very happy.”

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Posted 10 years ago

“Hi There. The cooker hood was just as described and delivered within 2 days. The courier was excellent and even carried the hood inside my house as i had my arm ina sling. Yours Lyndon Varley”

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Posted 10 years ago

“Fantastic product at a brilliant price. Delivery was super fast. An overall pleasant easy transaction. I would definitely recommend and buy from you again.”

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Posted 10 years ago

“A really good service, great comms. Amazing value.”

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Posted 10 years ago

“Site worked well and no issue submitting payment”

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Posted 10 years ago

“Although item came damaged. They sorted refund quickly and good communication. Thank you.”

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Posted 10 years ago

“Cannot properly review as item not installed yet. Ordering and delivery was good.”

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Posted 10 years ago

“Excellent communication and prompt delivery.”

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Posted 10 years ago

Cookology is rated 4.8 based on 6,153 reviews