Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service fast and reliable”

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Posted 10 years ago

“Excellent service, excellent quality,excellent price”

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Posted 10 years ago

“Easy to use website, very quick delivery with full tracking information. Would recommend to anyone.”

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Posted 10 years ago

“Brought a Whirlpool induction hob to replace a ceramic hob, what a difference as it is quick to heat up and cool down and I think it will save money with lower running costs.”

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Posted 10 years ago

“Very pleased with this hob ,Hi-tech but easy to use ,Looks smart also!”

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Posted 10 years ago

“Good delivery. If given notice they can be fleible in their delivery times. The prices are competitive and certainly cheaper than the high street. Easy to use web site and importantly, when you get a human, who understands and actually helps.”

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Posted 10 years ago

“Very good service, quick delivery and cheap”

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Posted 10 years ago

“fast delivery everything as described”

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Posted 10 years ago

“Best price on franke minerva boiling water tap, very quick delivery.”

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Posted 10 years ago

“Excellent value for money, really good extractor hood ,very efficient and stylish. Quickly despatched and I would highly recommend this company. Thank you for your excellent service.”

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Posted 10 years ago

“The worst customer service I have ever experienced my products wernt deliverd on the date arranged with no phone call or email to inform me. After phoning the contact number and speaking to one of the members of staff there I was still without my appliances 4 days later and no news on to when I would be receiving them to then have to wait over the weekend due to the after sales team not being available sat/Sun. Overall a very poor experience with this company and making the savings I may have made using them not worth it due to loosing a days money at work being sat at home waiting for a delivery that never turned up and having got knowwhere still after a week of phone calls”

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Posted 10 years ago

“very good service, value for money and speedy delivery ,no concerns whatsoever”

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Posted 10 years ago

“Delivered in good order in a reasonable amount of time. Good instructions, no problems, no hassle. Device fitted and works as intended. Would order from the supplier again.”

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Posted 10 years ago

“Great product at a reasonable price, and delivered very quickly”

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Posted 10 years ago

“Found the staff very polite and willing to help and advise, delivered as promised!”

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Posted 10 years ago

“The web page made ordering the correct item easy and simple, very good at keeping customers up to date as to where their delivery was up to.”

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Posted 10 years ago

“Great value products, that look more expensive. Bought two items first was the wrong size, which was my fault because I made the wrong order. Accepted it back without issue. Second was delivered the next day before 9am. Customer service made quick and polite responses to any questions. Would use them again. Rich Wirral UK”

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Posted 10 years ago

“Great product good service and delivery times the best ever will be using company again”

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Posted 10 years ago

“Prompt and reliable service. Happy with product bought.”

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Posted 10 years ago

“Prompt delivery, good communication Product fine”

Helpful Report

Posted 10 years ago

Cookology is rated 4.8 based on 6,153 reviews