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The Organic Butchery Reviews

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

Company Reviews

Product Reviews

4.7

Based on 5,612 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

The Organic Butchery 5 star review on 5th December 2023

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The Organic Butchery 5 star review on 5th July 2023

Caroline Durant

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The produce is fabulous and I am reassured about the animal welfare standards. That is very important to me. The prices are comparable to other similar farms and delivery charges less than most. However, this is my second order and I am finding that the frozen option is not very suitable for me. I live on my own and have to separate the packages into single servings. It also limits what I can purchase.”

Posted 1 year ago

Hi Diane, We are glad that you value animal welfare as much as we do. We're sorry to hear that our products being frozen isn't suited to you - please drop us an email at hello@coombefarmorganic.co.uk with your concerns and we will discuss with you there. The Coombe Farm Team.

Posted 11 months ago

“Delivery was speedy and the meats were well packed so still frozen, not something other online suppliers have always managed. The burgers and sausages are great but , sorry, the Retired dairy beef Sirloin steaks were really tough !! Cooked 3 mins either side and rested for 5mins . Is there a knack to cooking them ? Looking forward to trying the rest of our order. ! Carol”

Posted 1 year ago

Hi Carol, Thank you for your honest review, your feedback will help us to improve our products and service. We're pleased you enjoyed the majority of your order, however we are sorry to hear you were disappointed with the Sirloin; please feel free to contact us via email at hello@coombefarmorganic.co.uk We will be updating our website to include some more recipes and 'how to' tutorials in the coming months. The Coombe Farm Team.

Posted 1 year ago

“A little bit more meat would have been welcome- but the taste was delicious!”

Posted 1 year ago

“Can you add a recipe how to make bone broth please?”

Posted 1 year ago

Hi Shona, Thank you so much for your review, we have a few different broth recipes on our website: Beef broth: https://www.coombefarmorganic.co.uk/recipes/organic-beef-broth-recipe Chicken broth: https://www.coombefarmorganic.co.uk/recipes/organic-chicken-broth-recipe Pork broth: https://www.coombefarmorganic.co.uk/recipes/organic-pork-broth The Coombe Farm Organic Team

Posted 1 year ago

“Good quality products”

Posted 1 year ago

Hi Claire, Thank you so much for your 5-star review, so glad you're enjoying our products. The Coombe Farm Organic Team

Posted 1 year ago

“Great produce, well packed apart from one item which had slipped out of the cool packs and had partly defrosted.”

Posted 1 year ago

Hi Susan, Thank you so much for the review. So sorry to hear something had defrosted in your parcel, if you haven't already please do pop us an email hello@coombefarmorganic.co.uk so we can discuss that with your further. The Coombe Farm Organic Team

Posted 1 year ago

“Needed slightly more cooking. Lovely solid meat with good flavour Should have been rated 4.75 really. Easy to cut chicken.”

Posted 1 year ago

Hi Ursula, Thank you so much for the lovely review. Please pop us an email at hello@coombefarmorganic.co.uk if you would like to discuss the cooking times more. The Coombe Farm Organic Team

Posted 1 year ago

“I made a slow cooked casserole with the neck of lamb with onions rosemary and bay, I used my own lamb bone stock and put some carrots and parsnips in with the meat, we ate it with plain boiled potatoes and some brocolli, it was delicious, I'll be making it again.”

Posted 1 year ago

Hi there, Thank you so much for your lovely review, casserole sounds absolutely delicious! The Coombe Farm Organic Team

Posted 1 year ago

“The choice of cuts and service is exceptional. However, I am sending you a photograph of what remained of my sirlion steak last night as I was very disappointed.”

Posted 1 year ago

Hi Caroline, Thank you for your review, glad to hear your enjoying the choice of cuts on offer - so sorry that you were disappointed with the sirloin steak. As there's a tail of fat on that cut, we'd recommend searing it before then popping it in the oven to cook. Please do pop us an email at coombefarmorganic.co.uk if you wanted to discuss this further! The Coombe Farm Organic Team

Posted 1 year ago

“Their chicken bone broth is excellent. I use it to help me recover from ongoing digestive health flare ups. I wish I could afford to buy it more often. I find the box really difficult to open.”

Posted 1 year ago

Hi Jocelynne, Thank you for leaving a review with us. We're so pleased to hear you're enjoying the chicken bone broth. The Coombe Farm Organic Team

Posted 1 year ago

“Meat arrived a bot thawed, which is a shame as I could not put it back into freezer. We loved everything except bacon.”

Posted 1 year ago

Hi Audre, Thank you for leaving a review with us. So sorry that your parcel got to you like that, please do get in touch with us at hello@coombefarmorganic.co.uk if you haven't already so we can take a look into it further for you. The Coombe Farm Organic Team

Posted 1 year ago

“good produce well packed”

Posted 1 year ago

Hi David, Thank you so much for your review, if you have any further feedback for us as to how we could improve on your experience with us then please do email us at hello@coombefarmorganic.co.uk. The Coombe Farm Organic Team

Posted 1 year ago

“Rib eye steak very tender and tasty. Thank you.”

Posted 1 year ago

Hi Eileen, Thank you so much for your review, if you have any feedback for us as to how we could improve then please do drop us an email on hello@coombefarmorganic.co.uk The Coombe Farm Organic Team

Posted 1 year ago

“A real treat of organic meat”

Posted 1 year ago

Hi Brian, thank you so much for your lovely review, we hope to see you order again with us soon.

Posted 1 year ago

“The produce is very good, however, most of the plastic packaging is damaged, so when you go to defrost the juices leak out.”

Posted 1 year ago

Thank you, Hamish, for your loyal patronage and 4 star rating of Coombe Farm Organic! We are delighted to hear that you enjoy our produce. We apologize for the inconvenience of plastic packaging damage and leakage of juices. We strive to provide a positive experience for all our customers, so thank you for your patience and continued support.

Posted 1 year ago

“Love your products, but watch the overseasoning!”

Posted 1 year ago

Thank you so much Ben for your generous 4 star rating of Coombe Farm Organic! We are glad to hear that you love our products and we appreciate your feedback about the overseasoning. We value your loyalty as a returning customer and thank you for your continued support.

Posted 1 year ago

“My first parcel arrived all well and good. The meat products are of a high quality and so far so good taste-wise. However I was disappointed by the kippers, which were not filleted.”

Posted 1 year ago

Thank you Rachel for your 4 star rating of Coombe Farm Organic! We really appreciate your feedback and that you're continuing to be a loyal customer. We're glad to hear that your parcel arrived safely and that you are pleased with the quality of our meat products. We apologize for any disappointment with the kippers and we'll take your comments into consideration for future orders.

Posted 1 year ago

“good value and tasty”

Posted 1 year ago

Thank you for your lovely review, we really appreciate it. We are delighted to hear that you are enjoying our produce. Thank you for your custom and we look forward to hearing from you again.

Posted 1 year ago

“We really like the salmon fillets but every time we order them they arrive half-defrosted. The rest of the box content is usually fine which is puzzling.”

Posted 1 year ago

Thank you for your 4-star rating of Coombe Farm Organic! We really appreciate your loyalty and that you keep coming back to us. We're sorry to hear that the salmon fillets are arriving half-defrosted, and we're trying our best to fix this issue. Thank you for bringing it to our attention.

Posted 1 year ago

“Very helpful team. I was so disappointed to receive the email about not being able to deliver to grantham but within minutes the delivery was changed and all went very well. Thank you. Clear instructions were given on how to store/reheat etc. will definitely buy from you again.”

Posted 1 year ago

Thank you so much for your 4 star rating of Coombe Farm Organic! We really appreciate it. We are so happy to hear that our team was helpful and that your delivery went smoothly. We are so grateful for your loyalty as a repeating customer, and we hope to continue to serve you with great organic products!

Posted 1 year ago

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The Organic Butchery is rated 4.7 based on 5,612 reviews