Thank you for your review, Joan. I'm sorry to hear that the skirt was too long for you. We've processed your exchange request and I can see that it was delivered yesterday.
Kind regards
Daniel
“I am absolutely thrilled with my new quilted coat. The quality and the fit are perfect!
Only one surprise was about the colour which was described as pink but it most certainly is a pale lilac.However, as I discovered, the colour matches perfectly with a lot of my wardrobe and so I'm delighted with it.”
Thank you so much for your amazing 5-star review, Gillian. We're thrilled to hear you're delighted with your new quilted coat and that the colour has complemented your wardrobe so well. Y
Kind regards
Daniel
Thank you for your fantastic 5-star review, Elisabeth. We're delighted to know that you love the trousers and appreciate the quality. It's always great to hear our customers are happy with their fit and material.
Warm wishes,
Daniel
Hi Ellen,
Thank you for your review. We're sorry about the delivery mix up but we're glad that the skirt was a success, and appreciate your understanding in this matter.
Warm regards,
Daniel
“Thank you for the service of sending items by post. The quality of clothes is excellent but sometimes they just dont suit me. I am not the shape your lovely models are. I like the items I have kept, trousers and jacket. Thank you for the return system for items which need to be returned. I look forward to building items from Cotswold into my wardrobe in the future.
Thank you.”
Thank you for your wonderful 5-star review, Mrs Bloomfield. We're delighted to hear that you appreciate the quality of our clothing and the convenience of our return system. We look forward to seeing what you choose in the future.
Kind regards
Daniel
Thank you for your fantastic 5-star review, Ms Asque. We’re so pleased to hear that you're happy with the overall quality and service.
Kind regards
Daniel
“Have just purchased a jersey tunic and a pointelle white cardigan. Both arrived quickly, well packed, and appear to be of the quality I expect from Cotswold Colkections. Many previous purchases have become staples in my wardrobe, among the best clothes I ever buy,and I expect these two items to join them.”
Thank you for your fantastic 5-star review, Mrs May. We're so pleased to hear that your new jersey tunic and cardigan have met your expectations and that you continue to enjoy our quality. It's wonderful to know that our pieces have become staples in your wardrobe.
Kind regards
Daniel
“I love the classic tailored clothing which you and your competitor, Country Collections, specialise in and in which my late wife looked so smart and elegant. Your website is easy to use, your products are excellent, well made and your size guides are accurate.”
Thank you for your 5* review Mrs Taylor. We're delighted to hear that you find us easy to deal with and appreciate our quick and efficient service. Your recommendation means a lot to us.
Kind Regards,
Daniel
“Good variety offered,
particularly in dresses and skirts which are increasingly harder to find.
Communications on delayed delivery clear and kept up to date on when to expect delivery.
Prompt repayment when required on a returned item.”
Hi Elizabeth,
Thank you so much for your fantastic review. We're thrilled to hear you appreciate the variety in our dresses and skirts, and we strive to keep our customers informed about their orders.
Kind Regards,
Daniel
“I'm giving 4* as I love the design and the fit is good. As yet, though, I haven't worn it or washed it, so it's not what I'd call a full review. I felt the packaging was rather too much, a huge box. On returning the trousers that came with this jumper, they could easily have fitted into an A4 envelope. Both products would have fitted comfortably into a box half the size.”
Hi Elizabeth,
Thank you for your lovely review! We're pleased to hear that you love the design and fit of your new jumper. We appreciate your feedback regarding the packaging – it's important for us to ensure a balance between protecting your items and being eco-friendly.
Warm wishes,
Madeleine.
Hi Hazel,
Thank you for your wonderful feedback! We're thrilled to hear you love the style and quality of our items. Your request for a pleated skirt in purple tartan is definitely noted – we always appreciate creative suggestions from our valued customers!
Warm wishes,
Madeleine.
Hi Marie,
Thank you for your kind words! We're delighted to hear that you've been a loyal customer for many years and enjoy our choice of garments and fabric quality.
Warm wishes,
Madeleine.
Hi Gail,
Thank you for your feedback! We're glad to hear you loved the trousers. We appreciate your comments about the sizing and hope the smaller size works perfectly for you.
Warm wishes,
Madeleine.
“I was very pleased with my fleece jacket - so snug and cosy. As usual Cotswold Collection quality is first class and delivery excellent. It's a pleasure to shop with you.”
Hi Gaynor,
Thank you so much for your fantastic review! We're delighted to hear that you find your fleece jacket snug and cosy. It’s great to know that our commitment to quality and excellent delivery has once again met your expectations.
Warm regards,
Madeleine.
“From a phone call or website it’s a first class service. Design, materials and colours are superb. Good range of sizes and lengths. Packing and couriers are extremely good. Every item I’ve purchased is great value for money, and has the feel good factor. Well done to all who makes it possible.
Satisfied customer Meg Hostler”
Hi Meg,
Thank you for your wonderful review! We're so pleased to hear that you had a first-class experience with our service and that you love the design, materials, and colours of our products. It's wonderful to know that our efforts in packaging and delivery are making a positive impact. Your satisfaction truly means the world to us!
Warm regards,
Madeleine.
Hi Rosie,
Thank you for your wonderful review! We're thrilled to hear that you received your T-shirts promptly and that you admire their quality and vibrant colours.
Best wishes,
Madeleine.
