Couch Disposal Plus Reviews

4.4 Rating 408 Reviews
85 %
of reviewers recommend Couch Disposal Plus
4.4
Based on 408 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Couch Disposal Plus Reviews
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Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous
Anonymous  // 01/01/2019
The crew was very efficient and professional. The time of arrival was not communicated well. If it wasn’t for that the job would’ve gotten a 5.
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Posted 1 year ago
The crew was very efficient and professional. The time of arrival was not communicated well. If it wasn’t for that the job would’ve gotten a 5.
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Posted 1 year ago
Would definitely have given a 5 but gave a 4 because they unfortunately canceled my original pick up last minute.
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Posted 2 years ago
The coordination and setup with the company was phenomenal. The driver was late arriving. However, once he was here, he was courteous and professional - a nice guy. I would use this company again.
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Posted 3 years ago
Great timing on scheduling and arriving on time. I was concerned about one of the person’s ability to help the other pick up our couches, but he made it ok.
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Posted 4 years ago
They got it done. But not professional
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Posted 4 years ago
They messed up with the time but the finally came to do the job. Really fast and respectful
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Posted 4 years ago
Friendly on time and will recommend to othhers
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Posted 4 years ago
First scheduled appointment was day before Thanksgiving, and I received no call or email that the driver was not able to pickup. After I called about it, they rescheduled for following Monday and 2 drivers picked up on time. They were very nice and efficient.
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Posted 4 years ago
Driver showed up a little late but called ahead to let me know. Overall I was happy with this service for the price and for the ease of scheduling
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Posted 4 years ago
They came in the window of time on the day expected and got the job done efficiently. They did not call ahead as we were told they would. The general presentation of the pick up people was not quite as professional as I would have expected, which reduced my confidence in the transaction.
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Posted 4 years ago
Rather than a company truck with a couple of men arriving to pick up my sleeper sofa, Andre arrived in his small truck to do the job by himself. He managed to get the sofa down three flights of stairs with two tight turns with only a couple of nicks and rubbing marks on the wall. While Andre was very friendly and got the job done, I don't think sending one man to do a job better done by two is advisable.
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Posted 4 years ago
They came when they said they were coming.
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Posted 4 years ago
We had an old couch and a loveseat that we were replacing and the Couch Disposal Plus company was reasonable with the cost of removal. They came within the scheduled time frame and picked up our couch / loveseat. We chose the Couch Disposal Plus because of the recycling and donations to charities. It was easy to use the website for estimating cost and scheduling.
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Posted 4 years ago
There was a bit of a mix up with scheduling. However once we had straightened that out all went well.
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Posted 4 years ago
Good removal service
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Posted 4 years ago
Only reason why I didn’t give it a 5 is because the movers that came left behind 2 couch cushions and 3 couch pillows. They were all on the couch/loveseat when they arrived.
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Posted 4 years ago
Not very good only because I seem to end up at or past the end of all service window times, as I did this time. Otherwise, movers were both expeditious in removing heavy and cumbersome items and were careful not to damage walls and floors.
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Posted 4 years ago
Good service, but too expensive in my opinion. On-time, quick, and easy. Would recommend.
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Posted 4 years ago
Everything went smooth. Couch pick-up was easy. I left it in the driveway and they hauled it away during the time frame we agreed on. I had it covered with a tarp because it was sprinkling, and they left the tarp on the porch as my note requested. I thought they would call or text 30 min before based on the email confirmation, but they didn’t. They did email when they arrived, which I didn’t see until later. It didn’t matter since I didn’t need to be available, but that info might be important to someone reading this.
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Posted 4 years ago
Couch Disposal Plus is rated 4.4 based on 408 reviews