CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.69

3.7 Rating 594 Reviews

68 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

Write Your review

Tell us how CoutureCandy.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered a dress for my cousins quince and i was a little scared to order from this website but i did anyways and my expectations were matched, the dress is so beautiful and fit perfectly and arrived before the party.”

Helpful Report

Posted 2 years ago

“It was so fast! International shipping! So satisfied”

Helpful Report

Posted 2 years ago

“I purchased 2 of the exact same dresses for my daughter's wedding so I could get the size correct. I kept one of them and returned the other. I was not offered a cashback return, only store credit, and the credit must be used within 6 months. Not many people need to purchase formal dresses 6 months apart from each other. Read the fine print! I am now out $297.00. One other note the dress is so, so long- I had to have it tailored to floor length by having about 12 inches taken off the bottom.”

Helpful Report

Posted 2 years ago

“Dress was made a Perfection”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“The size is not accurate, I ordered 2 of the same dresses and lost over $960 because the return policy is only 5 days, and the other dress size did not change that I requested. Really y'all come on....”

Helpful Report

Posted 2 years ago

“Your merchandise is nice but your return / credit policies are unfair and awful ! I had to jump through hoops with the page long return instructions, signature required, photos required of the dress and shipping label, insurance , pay for the shipping and then you have the nerve to deduct over 40 dollars for what? Stocking fee? You cost me over 60 dollars just so I can exchange sizes. Never will I shop or recommend your site.”

Helpful Report

Posted 2 years ago

“Information customer service very helpful”

Helpful Report

Posted 2 years ago

“Excellent service! I would order from them again. Very pleased.”

Helpful Report

Posted 2 years ago

“Phenomenal customer service!”

Helpful Report

Posted 2 years ago

“I bought this dress because I ordered the same dress from a local Bridal shop and I lost weight so I bought this dress online in a smaller size, fits great!”

Helpful Report

Posted 2 years ago

“This site has always been up to date on their stock and has always delivered quickly while making exchanges as painless as possible. They will forever be a business I'll buy any new dress from!”

Helpful Report

Posted 2 years ago

“Delayed deliver . Could t use my dress as intended because it arrived after the event. The dress how ever is very beautiful.”

Helpful Report

Posted 2 years ago

“You guys are a wicked, conning, calculated company, your business should've been shutdown. Your return policy is a way of ripping people off. My first rodeo was very similar to other customers that bought your expensive clothing. I purchased your dress, had it the mail next the day, mind you, you've to pay for your own postage. Once they receive the item and inspected it, now, I find out for an almost 400.00 dollar purchase, I could only get a store credit, which was for 360.00, and only to find out after making a purchase with the store credit, I am now stuck with a jumpsuit that doesn't fit. Now, it can't be returned because it was purchased on a store credit for a previous return,even though it's brand new. This is beyond sad when both items were in mint condition, tag still attached. Again, I am stuck with a jumpsuit that doesn't fit. And also, your return policy is very misleading, deceiving, and you don't get the clear picture of the policy until a return is done. If there are any true Christians working at this business, you need to find a new job ASAP, and if you know of this return policy, shame on you, because this is straight out robbery. I am about to call the company, not that they'll change their policy for me, but just to let them know, we all reap what we sow. Warning: Please go elsewhere, unless you have it like that, because I don't!”

Helpful Report

Posted 2 years ago

“Perfect”

Helpful Report

Posted 2 years ago

“Customer service is great. I received my dress and it looked as pictured.”

Helpful Report

Posted 2 years ago

“I wish I could give zero stars. Horrible company. Ridiculous return policy. Quality is the worst. Never regretted a purchase more in my life. DO NOT BUY ANYTHING FROM THEM!”

Helpful Report

Posted 2 years ago

“DO NOT BUY FROM COUTURE CANDY !! They are so unethical. Their quality and price and return policy is horrible. I bought a dress from them and I returned it right away after I received it, to its misrepresentation and they told me they can not credit me back to my credit card. They only give store credit. So I agreed, I found out that they credited me much less than I paid for. I explained the reason why I had to return the dress. Only because their online description was wrong. BE AWARE !! They are a scam !!!”

Helpful Report

Posted 2 years ago

“I would give a negative star to these scan artists if I could. I'm out $1200 CAD. Every email has some excuse and my package never arrived, they blame me for "refusing package" because my event has now passed. Now issued a credit for a fraction of what I paid for the dress. Stay away from this retailer they are CROOKS! Save your money and go to a more reputable store. Thier phone number doesn't even work from Canada”

Helpful Report

Posted 2 years ago

CoutureCandy.com is rated 3.7 based on 594 reviews