CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CraftShack is great. Easily the best experience buying beer online. The selection is great, the communication is great, the packaging is exceptional. Highly recommended.”

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Posted 1 year ago

“Love these guys, awesome beer and liquer”

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Posted 1 year ago

“If you love good beers, this is the site for you!”

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Posted 1 year ago

“Each package showed up super fast and well packaged . Super good company to do business with and after I drink some of this slipknot whiskey I'll be ordering more”

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Posted 1 year ago

“Pretty good service, beers are boxes pretty well. Sometimes slow to get shipped out though.”

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Posted 1 year ago

“best place to find great craft beers that are not available in my city”

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Posted 1 year ago

“Everything always shows up packaged well and fast. Is nice being able to get beers that aren't distributed in my area.”

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Posted 1 year ago

“Horrible shipping. My orders were "lost" another was never shipped out until I emailed for a refund.”

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Posted 1 year ago

“Quality is great, shipping is reliable. Prices can be very high, but this is of course apparent before purchasing, so it's either worth it or not. Biggest complaint is that too many beer offerings do not provide the bottling date, so you have no idea how fresh the beer is (for beers like IPAs or coffee stouts where that is crucial) or what vintage the beer is (for beers like lambics, dark belgians, imperial stouts, or barleywines where that is crucial). If bottling dates were provided for all beers, I would be rating 5/5.”

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Posted 1 year ago

Thank you so much for your 4 star rating of CraftShack.com, Bruce! We appreciate your loyalty and value your feedback. We always strive to offer our customers the best quality and reliable shipping. We understand your concern about not having the bottling date on some of the beer offerings, and we'll do our best to make this information more readily available in the future. Thank you again for your support!

Posted 1 year ago

“I love the amazing selection of beer that Craftshack offers!”

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Posted 1 year ago

Thank you Jack for your 5-star rating of CraftShack.com! I'm glad you appreciate the amazing selection of beer that CraftShack offers. We are so grateful for your loyalty as a repeating customer as well.

Posted 1 year ago

“I've recently placed 3 orders for the Zappa IPA & Stout, Everything was awesome, Thank You”

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Posted 1 year ago

Thank you, Steve, for the 5 star rating! We are so pleased to know that you have enjoyed 3 orders of our famous Zappa IPA & Stout. We really appreciate your feedback and we thank you for your support. Team CraftShack!

Posted 1 year ago

“I love the selection of beer and liquor. Often shipping send to take an exceptional long time but it's been very good on my last two orders. Could be the holiday season slowed things down a bit”

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Posted 1 year ago

“All good. Thanks.”

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Posted 1 year ago

Thank you so much for your review! We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 1 year ago

“Glad some organ finally ship Chatanooga whiskey to my house. Been a long time! Great service”

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Posted 1 year ago

Thank you so much, David, for giving CraftShack.com a 5 star rating! We are so happy to hear that you're finally able to get Chattanooga whiskey shipped to your house. We're glad we could provide great service and make it happen! Thanks again! Cheers, Team CraftShack

Posted 1 year ago

“The variety of products is fantastic. Prices are good and shipping is quick and of great quality. I will definitely use site again and again”

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Posted 1 year ago

Thank you so much for your 5 star rating of CraftShack.com! I'm so glad to hear you found the variety of products fantastic, the prices good, shipping quick and of great quality. We really appreciate your kind words and are so glad you plan to use our site again. Cheers, Team CraftShack

Posted 1 year ago

“A little expensive at times but great selection and very well packaged for delivery”

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Posted 1 year ago

Thank you for your kind 5 star rating of CraftShack.com! We strive to give our customers the best experience when it comes to selection and delivery, so it's great to hear that we've achieved that goal! We understand that the costs can seem expensive at times, and we are always looking for discounts to offer our customers. Cheers, Team CraftShack.

Posted 1 year ago

“CraftShack.com is great! Great selection, competitive prices and great packaging to prevent breakage.”

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Posted 1 year ago

Thank you for your 5 star rating, Joel! We're glad you think CraftShack.com is great! We take pride in our great selection, competitive prices, and providing extra protective packaging to help ensure your items arrive safely. We appreciate your support! Cheers, Team CraftShack.

Posted 1 year ago

“I ordered my Def Leppard gin and was thrilled with CraftShack service. They will be my go-to delivery from here out.”

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Posted 1 year ago

Thank you so much for your 5-star rating of CraftShack.com, Dawn! We are so pleased that you are thrilled with our service. We truly appreciate you being a loyal customer and ordering your Def Leppard gin with us. We thank you for your repeat business and look forward to helping you find all your favorite spirits again soon! Cheers, Team CraftShack

Posted 1 year ago

“Experience has been great-good. I am more of a collector and have not as of yet received a damaged or marred can or bottle. Only thing that does not make my review100 % great is shipping sometimes is not fast (I am inpatient though). Keep up the good work. Sidebar I purchased a beer from a competitor since Craftshack as out of stock and all items were dented. Reordered item from Craftshack when it became re-available. Keep up the great work.”

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Posted 1 year ago

“I've always been happy with the selection, service and customer service I experience when shopping at the CraftShack.”

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Posted 1 year ago

CraftShack.com is rated 4.8 based on 871 reviews