CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

Questions

Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, reasonable shipping prices. I no longer buy from any other site!”

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Posted 5 years ago

“Always had a good experience with CraftShack.com. They ship new and interesting beers across the country and they always arrive carefully packed. And delicious!”

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Posted 5 years ago

“I feel CraftShack.com has a lot to offer. It has a great selection of beers and spirits to offer! From around the world. If you like beer and spirts you should check it out!”

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Posted 5 years ago

Thank you for much for your 5-star review! We're happy to hear that you are pleased our service and selection. If there's anything you need, please know we're always an email or phone call away. Hope to see you again soon! Cheers

Posted 5 years ago

“I love the variety that CraftShack offers. I've always had a great experience with customer service and shipping, and visit the website frequently to stock up on new beers.”

Helpful Report

Posted 5 years ago

Thank you for much for your 5-star review! We're happy to hear that you are pleased our service. We take pride in our ever-growing collection and work very hard to offer the industries best rewards program, backed by our 100% satisfaction guarantee and the best customer support team. If there's anything you need, please know we're always an email or phone call away. Hope to see you again soon! Cheers

Posted 5 years ago

“I live on the East Coast but love SD beers especially Duck Foot Brewing Company West Coast IPA’s Craftshack a;ways delivers on time and saves me a lot of cross country travel.”

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Posted 5 years ago

Thank you for your 5-star rating. We are pleased to hear that you are able to enjoy beers you cannot get locally and that delivery is on time. Hope to see you again soon! Cheers

Posted 5 years ago

“Great beer selection. Great packaging.”

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Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our service and selection. We really appreciate your review and hope to see you again soon. Cheers!

Posted 5 years ago

Thank you for your 5-star rating and review. Please come visit us again soon! Cheers

Posted 5 years ago

“CraftShack is great because it's a place you can go to get rare, different, and awesome beers from breweries from all over.”

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Posted 5 years ago

Thank you for your your review and 5-star rating. Please come visit us again soon! Cheers

Posted 5 years ago

“I've had a great experience, during both the online experience and contact with customer support. With over 10 orders now, I plan to keep coming back. The selection is amazing.”

Helpful Report

Posted 5 years ago

Thank you for your 5-star rating. We take pride in our ever-growing collection and work very hard to offer the industries best rewards program, backed by our 100% satisfaction guaranteed and the best customer support team. We are privileged to have you as one of our customers and look forward to your next order!

Posted 5 years ago

“I enjoy the fact that Craftshack supplies me a legitimate outlet to access certain beers I wouldn’t otherwise be able to obtain, based on where I live at.”

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Posted 5 years ago

Thank you for your positive comment and 5-star rating. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 5 years ago

“Craft shack is a great way to find beers that local places don’t carry and always delivers my order in a timely manner.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our delivery service and that you're able to enjoy beers you cannot get locally. Hope to see you again soon. Cheers!

Posted 5 years ago

“CraftShack has been a great source to find gluten-free beers that are not locally available.”

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Posted 5 years ago

Thank you so much for your 5-star review! We take pride in our ever-growing collection and work hard to make sure we can provide to all our customers' needs. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers!

Posted 5 years ago

“I’ve been a customer with Craftshack over two years. Hands down the best beer delivery service for hard to get craft beers and liquors. My go to for new and my favorite brews!”

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Posted 5 years ago

Thank you for your 5-star rating and review! We are pleased to hear that you've been satisfied with our service and that we're you go to for your new and favorite beers. Hope to see you again soon! Cheers

Posted 5 years ago

“I live in a smaller town, so CraftShack allows me to get great beers that are not distributed in my area. Pseudo Sue, Revision, and many other high rated goodies. All for a standard shipping rate. If you enjoy chasing craft beers this is a solid option! Cheers”

Helpful Report

Posted 5 years ago

Thank you for much for your 5-star review! We're happy to hear that you are pleased with our service and you're able enjoy beers that you cannot get locally. If there's anything you need, please know we're always an email or phone call away. Hope to see you again soon! Cheers!

Posted 5 years ago

“Great beer and quick response . A great website where you can get rare beers!”

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Posted 5 years ago

Thank you for taking the time to write you review. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 5 years ago

“Great selection of craft beers!”

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Posted 5 years ago

“Good selection and fast shipping.”

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Posted 5 years ago

“I search for the best stouts and I found them at Craftshack, best of all the selections and the easy shipping makes it a quick and easy site to use. Please continue the great service, and feel free to add more stout selections.”

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Posted 5 years ago

“Great customer reward program and speedy delivery. A differentiated feature would be the ability to add bottles to a box over time. I often see a few bottles I want but not enough for a box then they sell out.”

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Posted 5 years ago

Thank you for your 5-star review and feedback! We could definitely see how you want to have a feature like that. Right now, we don't have anything like that in place, but we've heard that request quite a bit, so maybe we will do so in the future. Thank you again for sharing your feedback with us! Cheers!

Posted 5 years ago

“Craftshack my online store of choice for finding beers that I can find in my area,”

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Posted 5 years ago

Thank you for choosing CraftShack. Your review means a lot to us. We are privileged to have you as our customer and look forward to your next order. Cheers!

Posted 5 years ago

“I love Craftshack! They always have some unique beers that I can't get over here in Maine. The beers are well packed and have always arrived safely. Thank you for being awesome!”

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Posted 5 years ago

Thank you for sharing this great review! We take pride in our ever-growing collection, so we are happy that you get to enjoy beers you can't get locally. Thank you for choosing CraftShack, and please visit us again soon!

Posted 5 years ago

CraftShack.com is rated 4.8 based on 877 reviews