CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was processed and shipped quickly, all noted by email. Shipment was easily tracked and received. Given as a gift for the second year in a row and will continue. Gift receiver was THRILLED!”

Helpful Report

Posted 1 year ago

Thank you for your review. We are pleased to read that you are satisfied with our service and the receiver enjoyed their gift. Please be sure you take full advantage of our rewards program which offers shipping perks and discounts with the points you earn for every purchase, so sign up today, it only takes a second: https://craftshack.com/account/register Thank you for your business. We hope to see you again soon! Cheers. Team CraftShack

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Thank you so much for your review! We're happy to read that delivery was fast. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 1 year ago

“I’ve order 2 times from CraftShack. Each time has been perfect. They also have their shipping times down. Both were shipped to arrive on a Saturday for signature. Great job!!!!!! Will be ordering again soon.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are pleased to read that you are satisfied with our service. Please be sure you take full advantage of our rewards program which offers shipping perks and discounts with the points you earn for every purchase, so sign up today, it only takes a second: https://craftshack.com/account/register . Thank you for your business. We hope to see you again soon! Cheers

Posted 1 year ago

“Everything was good, except shipping was way too expensive$$$”

Helpful Report

Posted 1 year ago

Hi Michael, thank you so much for your review! Our flat rate shipping cost is purely on the two different sized boxes. The small flat box which will hold up to (12) cans, (6) bottles or (8-10) mix and match cans and bottles of beer or (3) liquor bottles. The large box will hold (24) cans, (12) bottles or (15-20) mix and match cans and bottles of beer or (6) bottles of liquor bottles. With that said, you had enough room to fit two more bottles and the shipping cost would have been the same. We hope this message explains how our flat rate shipping works. We truly appreciate your feedback and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Awesome selection, quick shipping. Best on line beer store.”

Helpful Report

Posted 1 year ago

Thank you very much for your review and for choosing CraftShack. We're glad that your satisfied with our selection and shipping was quick for you. We truly appreciate your support and look forward to your next order! Cheers, Team CraftShack

Posted 1 year ago

“Craftshack is one of my go-to's for hard-to-find beers in my region. They have a wide selection of ever-changing products as well as recurring favorites. I love their rewards program that allows me to treat myself after a number of purchases to buy more beer! Shipping costs are reasonable and their customer service is amazing. I would recommend them if your state allows shipments from them. Cheers!”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are delighted that we are your go-to store for hard to find products that you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Found my favorite allocated bourbon that’s never available at my local stores. Ordered 3 bottles at a reasonable price. All items shipped safely wrapped and arrived sooner than expected. Excellent experience.”

Helpful Report

Posted 1 year ago

Thank you for sharing your review! We're happy to read that you are pleased with our services. We take pride in our ever-growing collection. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 1 year ago

“The item was packaged so it would arrive safely. Also was delivered really fast”

Helpful Report

Posted 1 year ago

Thank you very much for your review and for choosing CraftShack, Charles! We truly appreciate your support. We look forward to your next order! Cheers, Team CraftShack

Posted 1 year ago

“Ordering was easy, shipping was fast, and the products were packaged very well to avoid breakage and spillage.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Mike! We're happy to read that you are pleased with our service and that your order arrived safely. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 1 year ago

“Great way to access an impressive array of outstanding beer and spirits. Couldn't recommend this service highly enough.”

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Posted 1 year ago

“Great product...lighting quick shipping”

Helpful Report

Posted 1 year ago

Thank you very much for your review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always an email away or phone call away. We look forward to your next order! Cheers, Team CraftShack

Posted 1 year ago

“Outstanding, fast, easy and meets wxpectation”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“This is the second time I have placed an order and once again every can of beer arrived in perfect condition and in a timely manner. Thanks again!”

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Posted 1 year ago

“I received my order in a timely fashion and it was packed in a safe manner. The price was fair.”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are delighted that your order arrived in a timely fashion and your provides arrived safely. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Keep the Deftones beer flowing!”

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Posted 1 year ago

“I never imagined I'd be able to get such a wonderful and exclusive beer as the de garre sent right to my home and for such a reasonable price. More like this please!”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are delighted that you're able to enjoy breweries and exclusive beers. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Fast shipping and great service. Great source for hard-to-find beer and spirits.”

Helpful Report

Posted 1 year ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 1 year ago

“Awesome website, I'm super happy that I can get access to many brews and spirits at amazing prices!”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are delighted that you're able to enjoy brews and spirits you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Craft shack is Awsome good selection always ships quickly . Gods rewards program also”

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Posted 1 year ago

“I’m on the east coast, and try to expose myself to microbrews from all over, I love IPAs and such. Craft shack has given me the opportunity to branch out and try west coast microbrews that I would never have gotten a chance to otherwise. The selection is fantastic and the service as well. Even with delivery charges the price per beer isn’t much more than I pay at my local craft brew store. I’ve only ordered twice at this point but I’m thoroughly satisfied and will continue to order in the future.”

Helpful Report

Posted 1 year ago

CraftShack.com is rated 4.8 based on 871 reviews