Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.34

4.3 Rating 1,942 Reviews

83 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,942 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mathew was very helpful and I am very pleased with the outcome of my phone calls.”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Friendly helpful staff”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“They have a taken a weight off my shoulders as I have been stressed and depressed about having all these debts building up and worrying about people knocking the door finally had the time to sort them out and over a period of time I can get them sorted and paid off get my credit rating back to normal. Thank you very much for helping me”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Credit fox have helped me get our of debt which has been a great help to me”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Very responsive and positive with regards to my case. But I am still waiting for my paperwork to comfirm my IVA?”

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Posted 7 years ago

Good Afternoon, Thank you for your review. I'm sorry to see you've not received your paperwork confirming your IVA as of yet. I have resent this today via 1st class mail and attached a copy to your email address provided. If you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Very helpful all well SO FAR...”

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Posted 7 years ago

Hi George. Thanks for taking the time to leave us a review!

Posted 7 years ago

“I was dealt with in a professional manner”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. If you ever have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Yes they make me”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Made it simple to sort out my financial problems, my only criticism is that I've not had a phone call or email to say that everything is now sorted and creditors should no longer be getting in touch.”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. apologies you've not received a call confirming the successful set up of your IVA. I can confirm I've requested this to completed as soon as possible. You should expect to hear from us shortly. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“I found the team quite efficient and friendly”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“they have helped me sort out my growing dept problem”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Helped me to manage my debts in the way which i didnt know”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Fast quick service and IVA set up and confirmed within weeks. My only fault is lack of response to emails and no breakdown of who my creditors actually are as I am still getting messages from my old bank when my overdraft was supposed to be included in IVA”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. We do allow the creditors an 8 week period to update all of their systems to reflect the IVA. If you're still receiving any contact from them please give us a call on 0800 0431 431 or email customerservice@creditfix.co.uk with the details of the hassle and we will contact the creditor in question. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“I am very happy with the service provided to me”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“No more worries about debts”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“They explained everything to me so I would uderstand without using jargon. They told me my options and explained each option and what the advantages and pitfalls were for each option. The people i spoke to were empathetic and understanding and didnt sound like they were judging me. The process was quick and painless and has given me immense piece of mind and reduced the stress of having no money of my own. I still have no money but at least I dont need to worry about being chased for it.”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. If you have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Very professional and understanding of individuals situations. Highly recommend them”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Make me to have peace of mind thank your”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“After the conversation on the telephone things got sorted in a short space of time the only thing stopping the score being a five is since the telephone call confirming I had been passed for creditfix they have been a bit slow sending me the forms to sign and send back”

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Posted 7 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Did you receive the documentation ? Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Because I don't feel so much pressure now.”

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Posted 7 years ago

Creditfix is rated 4.3 based on 1,942 reviews