Creditfix Reviews

4.3 Rating 1,939 Reviews
83 %
of reviewers recommend Creditfix
4.3
Based on 1,939 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 22nd March 2024
Anonymous
Creditfix 5 star review on 9th February 2024
Gloria Moore
Creditfix 5 star review on 19th January 2024
James Garvey
Creditfix 4 star review on 1st November 2023
Maria Myers
Creditfix 5 star review on 19th October 2023
Smith_john_mg
Creditfix 2 star review on 3rd October 2023
"JameS Cliford "
Creditfix 5 star review on 23rd September 2023
Sandra Miley
6
Anonymous
Anonymous  // 01/01/2019
I’ve had the worst 4 years so far with creditfix, I had a call in 2020 during the pandemic when I was at my lowest, from a man with an Asian accent, claiming to be ‘Chris’. Who told me they can get me out of debt & relieve the stress & worry. And the main selling point, was that I can apply to have my IVA written off within a few payments. They came back & told me I owed nearly double what I thought, to creditors I’d never heard of. At the time I was depressed & at the lowest point of my life, so I didn’t think about it & agreed. This company then told me they would pass my details on to creditfix & then would only be contactable by WhatsApp. They then changed the goal posts & said laws have changed so they can’t write my IVA off early, then low & behold they go missing & can’t contact them anymore. Creditfix started off really helpful, but in the last year or so, I’ve had minimal contact, can never get hold of anyone on the phone & in January they just put my payments up without my review being done. It took me weeks, multiple calls & emails to even speak to anybody. Wish I never started this it’s been utter hell I’d like to know why creditfix allow these third party companies to give them your details exactly?
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Posted 1 month ago
Worst company no communication what so ever I’m now 72 payments in and still wanting to extend to another 12month even though Iv emailed them 5 month ago with evidence of my income going down by £595 a month.Iv struggled so much just trying to make payment Iv had to get rid of my car what I use for work because I couldn’t afford mot and repaired this company show not one bit of empathy none English speaking so language barrier is hard to understand what they are saying Stay well away from this company
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Posted 2 months ago
My debt is £ 14000 and they told me my monthly contribution will be £110. I downloaded their app, they want me to sign an agreement, so that they can trap me, plus they keep bombarding me daily with reminders "sign it, sign it". Their total fees are £4500 as stated in agreement +15% of something that I can't remember what it is. I know it will increase, as I'm going to start work soon and the 50% increase will not be fully going toward the debt, but also into their pockets again. PLEASE, DO NOT GET DRAWN INTO IT. They want to get richer by exploiting vulnerable people. They prey on your desperation, fear and depression.
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Posted 2 months ago
Do not ever use this company.
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Posted 6 months ago
You can do all of this for free by yourself, with CAB and volunteer debt counsellors.
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Posted 10 months ago
I sent these a email to cancel with them due to cost of living not able to afford the monthly payment and they still took the money out of my account now I’m left with no money for food for my self, my husband n our daughter they are a terrible company I have called my bank and now going threw a dispute don’t trust them they never even got back in touch with me either
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Posted 1 year ago
I believe I have been coerced into this agreement as I have had to pay creditors myself as they told me they have not been paid over the last 3 years. I can not understand why I am not receiving a breakdown of what is being paid how much and when. This is all I asked for so I know how much to pay. Everything is bogus. I am not going to be manipulated by a cowboy company that coerced their clients, especially someone like myself who struggled with anxiety. As a parent I feel like I was targeted and manipulated. We need to call watchdog!!!!!
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Posted 1 year ago
Just awful. Please use someone else! For your own sanity and mental health!
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Posted 1 year ago
Quite frankly in my current situation if I could leave a zero star review I would. I am only 7 payments of finishing my IVA, never missed a payment and never had a payment break. Unfortunatly due to unforseen circumstances I require a car finance. If I could get away with not doing this I would but I cant afford to replace my car and it could die any day and without a car I can't get to work. Meaning I don't get paid and none of my bills or my IVA gets paid. I put a reasonable request in for a car finance.... I have a finance waiting who are happy to cover me without authorisation but creditfix have said if I go ahead it would viud my IVA. For the past 2 weeks I have literally been spoken to in a very rude manner, made to feel like a nuisance and literally been outright lied to by multiple people in that department! I have been promised multiple call backs including ones from management which have never happened! My stress levels are through the roof right now and the service being provided is quite simply diabolical! DO NOT USE THIS COMPANY! FIND ANOTHER!
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Posted 2 years ago
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Posted 2 years ago
Started off paying £90.00 a month which I thought was great , after 5 years my payment suddenly went up to £540.00 a month , obviously I couldn't afford this so called , emailed and left messages. Eventually after months of waiting for replies and being passed about from person to person they said they wouldn't drop my excessive new payment plan . I haven't payed anything for months and don't plan too either . Just waiting for my iva to fail and go from there . Avoid this company at all costs , only out for themselves and are no help at all
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Posted 2 years ago
Be aware of this fraud people credit fix
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Posted 2 years ago
Absolute joke of a company! Do not trust them!! My partner in a trust deed with them (I’m not thankfully) but been off on sick looking after me due to me having cancer so missed a payment and they threatened to go to his employer! My husband phoned them and they took a payment from my bank without asking my permission! Now they’ve left me with no money to feed my kids! Good job credit fix you are outstanding!!!
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Posted 2 years ago
They pass my details to Logan Whyte company without discussing with me. They didn't even update me They were no longer taking my case/application. I called several times , no one answered, no one answered my emails. They didn't even update me about the meeting with debtors either, it was a nightmare, I will never wish even my worst enemy to contact Creditfix. I was down with depression having bailif knocking my door every week. No help from Creditfix
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Posted 2 years ago
Awful company, unwilling to help me but expect me to pay £170 increase when i can barely get by as ot is
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Posted 3 years ago
DO NOT USE! They lie and try to take money from your account when their not supposed to. The staff ignore you and I’ve had no sympathy since I’ve lost my job. Try another IVA provider, these guys will cause you financial and personal stress,
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Posted 3 years ago
Keep away !!!
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Posted 3 years ago
Normally I wouldn't post anything, but I have to this time because I got an awesome service from Ed's. Creditfix left me with a worse credit score than before I started with them. I got referred by a relative whose credit score had been boosted and I don't regret as I now have access to mortgage loans and I'm with a good credit score and still improving. Reach him on edwardstones 00 @ gmail. com to fix credit score issues
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Posted 3 years ago
Do not like texts from companies I’ve NEVER heard of or contacted. As far as I’m concerned this company is sending out phishing texts
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Posted 3 years ago
where do I start?? due to this company and wrong advice given I have been taken to court and received threatening letters to take items from my property. I have an IVA and Creditfix are supposed to help you.... it's not what I have found. They have admitted they owe me money and loosely promise to refund... in the mean time after I told them on several occasions not to take money from my account from my debit card details they completely ignored me and took it. what made it 10 times worse Is after calling them and being passed through departments and asking for money back so I can afford to pay the court judgement they caused against me they have done nothing! I have told them I am walking to work and back nearly 4 miles a day because of this and they have done nothing! they promised to call back twice and guess what..... nothing! I have been left with no option but to go to my bank to claim back through them the money I told them they were not authorised to take. I will be reporting them to the Omnibusman and look at my options because I now have a worse credit rating and I am being forced to pay another company when I was told I didnt need to as it was covered under my IVA. the treatment I have received is nothing short of shocking.... I would advise anyone thinking of using this company not to!!
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Posted 4 years ago
Creditfix is rated 4.3 based on 1,939 reviews