Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.34

4.3 Rating 1,939 Reviews

83 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,939 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to RESUC ORG a lawsuit cyber security firm whom assisted me to recoup my frozen account. I had lost all hope and didn't believe I would recover my £22,677 after I filed a case with them, I wasn't even charged a dime it was all a legal procedure I undertook and within a week I got reimbursed”

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Posted 1 year ago

“I was frantic to get my credit reports fixed. In the past, I had experience with MSI credit and Lexington law. They took some items away, but I still had some negative and collection accounts. When I saw the tag GASPER TIME RESEARCH in a few of the Facebook reviews, I decided to get in touch with the company. They replied and told me to text them on their direct number, which I did as soon as possible. When we started conversing, they gave me a clear explanation of the credit repair procedure, and I decided to deal with them. After a few days, I received a call asking me to check my profile online to verify that the process was finished and ready for use. Wow! I checked and saw that my score had increased to 788 while all of the negative and collection accounts had been eliminated. That was precisely what I desired, and it was undoubtedly the nicest thing to occur in my life since falling into depression due to my poor credit. I contacted them once more to fix my wife's credit profile and my Chex system, and they came through once more. gasper research comes highly recommended for any type of credit repair work. They possess mastery in what they do. E mail: gaspertimememaswerty923 @ g mail. com / whatsapp : 774 9550 478”

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Posted 1 year ago

“Hey Guys, I want to use this platform to thank GOLD credit for improving my credit score to excellent. Dont miss out on getting your credit repaired with the right person. Gold credit fix has helped I and my friends with our credit in the past 3 months and he always comes through. He permanently expunged all the negative items on my credit report and increased my score to 790 on all the 3 bureaus . If you need your credit improved I suggest you contact : Email : ( G O L D C R E D I T F I X @ GMAIL dot com) Phone: (205) 291 4665”

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Posted 2 years ago

“With Knightsbridge insolvency and had an email saying creditfix had taken a payment. Had to do some digging to find out they have taken over Knightsbridge. Some correspondence would have been nice to say you had taken over. I have 13 months left on my IVA. Hope this changeover will not affect it!”

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Posted 6 years ago

Good Afternoon, Thanks for the feedback, In relation to your IVA this is supervised in a similar fashion to Knightsbridge to which we will always endeavour to assist with any queries and or concerns you may have in relation to your case. If you have any questions please give us a call on 0800 431 431 and or send an email to customerservice@creditfix.co.uk and or reach us on Live Chat at www.creditfix.co.uk Kind Regards James - Creditfix

Posted 5 years ago

“Not good at the moment”

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Posted 6 years ago

Good afternoon Claire, I am sorry to hear you have been having some issues regarding your arrangement. If you do have any other issues please do not hesitate to give us a call on : 0800 0431 431 or email us at : customerservice@creditfix.co.uk

Posted 6 years ago

“When it becomes a struggle, I find the support poor. I have submitted 2 income / expenditures with no response. Yet, they are quick to contact me if a payment is missed. I find Leanne I have spoken to quite rude and unfriendly . My step-dad is currently doing a debt repayment with Stepchange who I believe to be more supportive.”

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Posted 7 years ago

“They havent not responding to my emails”

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Posted 7 years ago

“It hasnt so far.. They took over my case from another company, i had a choice sign the form Or not..either way it is happening.i asked for the company to ring me 2 months ago and am still waiting for the phone call.lack of communication, yes their taking my money every month but im still unhappy over certain issues”

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Posted 7 years ago

Good morning David, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. We would love to help and discuss this further with you. Can you please contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“So far so good”

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Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Thought everything had all been arranged yet 2 days later I am still waiting for the paperwork to be emailed to me to sign.”

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Posted 7 years ago

Good morning, I am really sorry that you haven't heard anything from us yet. The process can sometimes take a little longer than normal, so we normally like to wait until we have an update before we contact you. I will have a look at your case today and have one of our team give you a call. If you would like to speak to us before then you can contact us at customerservice@creditfix.co.uk or free from landlines and mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Always someone at the end of the phone or email when you needed assistence.”

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Posted 7 years ago

Great, thanks for the feedback. Glad we could help. Adam Carey Customer Service Manager

Posted 7 years ago

“Initial contact was fantastic and i was informed exactly what was going to happen and what other options may be available to me so to that end, it was very good. However, i have since tried to call and i have emailed Creditfix several times and i have not had a response to any of my emails which contained questions and i have not been able to speak to the same person with whom i had the initial contact. Time will tell what my experience is going to be during the lifetime of the IVA”

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Posted 7 years ago

Good afternoon, I am really sorry to hear that you have not been receiving replys to your emails, I will investigate this today for you and find out what has happened, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 7 years ago

“Have never had a statement from them after being told a statement would be sent out in the post”

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Posted 7 years ago

Good afternoon, I am really sorry to hear that you have not received your statement, I will investigate this today for you and find out what has happened, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“I can now finally get my debts in order”

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Posted 7 years ago

Thanks for the feedback, glad we could help!

Posted 7 years ago

“Letting me know my options and helping me take control”

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Posted 7 years ago

Good Morning, Thank you for your review. If you have any queries please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“I'm happy for the help I have received to get me out of my debt but I don't feel like I have been told enough about what's happening with the whole process.”

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Posted 7 years ago

Good Morning, Thank you for your review. I'm sorry to see you don't feel you've been given enough information regarding the process of your IVA, I can see we have tried to contact you recently. If you have any questions please do not hesitate to contact us on 0800 0431 431. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Clear explanation of processes initially. Questions answered fully. Quick response to email queries. Regular updates would be useful. I'm still unsure as to where the process is up to so maybe a weekly email update would be useful.”

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Posted 7 years ago

Good Morning, Thank you for your email. We're always looking for new ways to improve our customer service and your suggestions are a big part of this. I will pass this on to our marketing team and see if its something we can incorporate in future. If you have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Started off really promising, I felt safe and in capable hands”

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Posted 7 years ago

Good Morning, Thank you for your review. If you ever have any queries please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Hard to get in contact the with via telephone and email.”

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Posted 7 years ago

Good Morning, Thank you for your review. I'm sorry to see you've had issues getting through to us. We're always trying to improve our customer service and your feedback is a crucial part of this. I can see you've spoken with an adviser recently were they able to resolve your query? If you have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 7 years ago

“Don't know yet as waiting for paper work to arrive.”

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Posted 7 years ago

Good afternoon, Could you give us a call on 08000431431 as we have been trying to contact you and we will deal with your request. Kind Regards Adam Carey | Customer Service Manager | Creditfix Ltd T: 0800 0431 431 | F: 0141 565 1302 E: customerservice@creditfixme.co.uk W: www.creditfixme.co.uk A: Creditfix Ltd, 4 West Regent Street, Glasgow, G2 1RW

Posted 7 years ago

Creditfix is rated 4.3 based on 1,939 reviews