Creditfix Reviews

4.3 Rating 1,942 Reviews
83 %
of reviewers recommend Creditfix
4.3
Based on 1,942 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 22nd March 2024
Anonymous
Creditfix 5 star review on 9th February 2024
Gloria Moore
Creditfix 5 star review on 19th January 2024
James Garvey
Creditfix 4 star review on 1st November 2023
Maria Myers
Creditfix 5 star review on 19th October 2023
Smith_john_mg
Creditfix 2 star review on 3rd October 2023
"JameS Cliford "
Creditfix 5 star review on 23rd September 2023
Sandra Miley
6
Anonymous
Anonymous  // 01/01/2019
Very helpful,explained the set up process clearly and I'm glad I decided to make the first steps to a debt free life.
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Posted 7 years ago
Very professional
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Posted 7 years ago
I'm happy so far but. Unhappy that they send post with wrong house no after writing to tell them of this my last letter from creditfix was again sent to wrong numbered house where my letter was opened this is confidential so shouldn't happen i hope creditfix can put this right
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Posted 7 years ago
all i can at this stage is that the phone call was excellent
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Posted 7 years ago
Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager
Posted 7 years ago
they are an ok company
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Posted 7 years ago
Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager
Posted 7 years ago
Well the calls were very mannerly and courteous and made me feel at ease although i still have no email with my details on to pass to creditors and Equita are on at me and i don't know what to tell them other than that brilliant service.
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Posted 7 years ago
Good morning, The process can sometimes take some time so we normally like to make sure everything is in place before we give you a call. However I will have someone review your case today and give you a call with any updates. If you would like to contact us you can do this by email customerservice@creditfix.co.uk or call us free from your landline & mobile on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager.
Posted 7 years ago
Very good person centred approach
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Posted 7 years ago
Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager
Posted 7 years ago
Given me a chance to move forward with my life and get out of debt :)
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Posted 7 years ago
Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager
Posted 7 years ago
Thank you to Ben Andrews was very helpfull and explend thing so I understand really nice person
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Posted 7 years ago
Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager
Posted 7 years ago
So far they have been very helpful but I am still awaiting a call to say I have been approved
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Posted 7 years ago
Good morning, The process can sometimes take some time so we normally like to make sure everything is in place before we give you a call. However I will have someone review your case today and give you a call with any updates. If you would like to contact us you can do this by email customerservice@creditfix.co.uk or call us free from your landline & mobile on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager.
Posted 7 years ago
By getting me into an IVA and this has helped in reducing the stress I was going through in terms of managing my debts
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Posted 7 years ago
Thanks for the feedback, Glad we could help. Adam Carey Customer Service Manager
Posted 7 years ago
I have have recently entered into an IVA with credit fix and should receive paperwork in the next couple of days,everything is going as expected although it is very early days. So far this has been a very easy process and i wish i had done it earlier.
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Posted 7 years ago
Thanks for the feedback, If you are looking for any updates then please dont hesitate to contact us at customerservice@creditfix.co.uk or calls us free from landlines & mobiles on 08000 431 431. Adam Carey Customer Service Manager
Posted 7 years ago
Still didin't make me happy but is in the process. I get helped 100% Thank you!
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
Very easy to talk to and very understanding. Although has now been a week since I signed my agreement and still have no copy of any paperwork??
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Posted 7 years ago
Thanks for the feedback, I will have a look at this today for you and see what's happend. Adam Carey Customer Service Manager
Posted 7 years ago
Sorted my debts gave me good advice and made me not so unhappy and stressed
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
the company has advised me very professionally
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
Well satisfied and good service , highly recommended and very helpful
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
I have yet to receive a statement or any contact when forwarding creditors it's the paying a monthly fee and seeing nothing in return that's frustrating ... I moved to credit fix out from another company which always had contact and regular statements Mrs julie juby
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Posted 7 years ago
Good afternoon I am really sorry to hear that you were unable to get the answers you are looking for, we are always striving to improve our service so feedback from our clients is a huge part of this. I will have a look at this today and get someone to give you a call to discuss, however If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager
Posted 7 years ago
So far so good excellent advice. Steve has helped through a difficult process
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
They were calm and would explain if I did not understand without making me uncomfortable.
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Posted 7 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 7 years ago
Creditfix is rated 4.3 based on 1,942 reviews