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Creditfix Reviews

4.3 Rating 1,985 Reviews
82 %
of reviewers recommend Creditfix
4.3
Based on 1,985 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Before creditfix we had a DMP with another company, When we first swapped over to creditfix we had an appointed person of contact, but as time has gone on this has appeared to not now be the case, we do not receive calls nor are we able to track, report changes to circumstances via an online account, which we were able to do with the previous company,so i guess it is a case that after a short period of time current customers ( if you can call it that ) are dropped down the page in favour of attracting new business, as long as we are making payments regularly and on time that is good enough for your company and we can then be forgotten until the next payment is due. I realise that " yes " due to circumstances we are in this position but we do not have the feeling that there is a team there to back us up and offer advice, all the hard work has been done and we have signed up and you are getting the related income for that,but maybe a little more support would not be a bad thing.
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Posted 10 years ago
Been there for every enquiry always been very helpful and always been reassuring
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Posted 10 years ago
I found the beginning of the process easy, but there wasn't enough support, whilst the iva was waiting to be processed, I found that I had to send copies of the IVA agreement to the company's I owed money to.
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Posted 10 years ago
Good and reliable company,
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Posted 10 years ago
It would be good and a great service if your company actually got my name right
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Posted 10 years ago
Do not get answer back to phone calls or e mails
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Posted 10 years ago
I have been very impressed with all the people that have been in contact with me. If I have rang them with a query they have always been polite, and very helpful. When the Gentleman came to my house, he also was very helpful.
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Posted 10 years ago
Very easy to talk to right from the start and without being condescending, arrogant or talking down in a way bank call center staff do. Very helpful when I needed them most during a period when I ill, that is a boost when all else seems to be fall down around you. Asking questions when you are unsure or confused about information provided by 3rd parties, I found I received clear defined answers straight away. Very helpful indeed.
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Posted 10 years ago
every thing is good so far except the numrous phone calls we have from companies we owe money to. in the contract credit fix is supposed to tell all the company's that we are on the iva. we are still telling the companys ourselfs and we still get letters as well from company's. its not henry fisher its henry Mackichan
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Posted 10 years ago
My experience with Creditfix has been very smooth. All questions were answered simply so I could understand. If I have any queries I can call at any time and there is someone to talk to.Creditfix arranged everything and I did not have to speak to any of my creditors. I am halfway through my plan already. I would recommend Creditfix to anyone who is struggling to pay their debts.
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Posted 10 years ago
Very quick,efficient and professional in every way when I've contacted them. Would recommend creditfix and wish I'd went to them earlier as I was embarrassed to admit my problem but they made me feel at ease.
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Posted 10 years ago
This was my first time bringing and asking for help I didn't know about credit fix before, I was so pleased with the help I received everything was explained so could understand what was going to happen, I was very worried about doing this but credit fix made easy quick friendly and helpful thank you credit fix you made life less stress full for me.
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Posted 10 years ago
credit fix is very good at its job , and it does what it says , it will do , since I joined them , the telephone calls have stopped , and our life is getting back to some form of normality , if you are in debt , definitely get in touch with credit fix , what have you got to lose , and you have a lot to gain with there experience in debt management.
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Posted 10 years ago
The service I have received from Creditfix has been excellent. They removed so much stress from my life and the process was simple. I would recommended Creditfix to anybody.
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Posted 10 years ago
I was up to my neck in debt and despair but after speaking to creditfix they helped me to sort my life out by taking care of my debts in a sensible way which I am very grateful for. Plus if I need to speak to them I know I can.
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Posted 10 years ago
I was up to my neck in debt and despair but after speaking to creditfix they helped me to sort my life out by taking care of my debts in a sensible way which I am very grateful for. Plus if I need to speak to them I know I can.
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Posted 10 years ago
I was up to my neck in debt and despair but after speaking to creditfix they helped me to sort my life out by taking care of my debts in a sensible way which I am very grateful for. Plus if I need to speak to them I know I can.
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Posted 10 years ago
Really nice guy came out to visit at home. Spoken on phone to guy whom was really nice. Explained how things were going to be done has helped me a lot as I had an x partner who got me in debt I was beside myself thinking oh my god how am I going to manage all this on my own. Credit fix have been brilliant listening to my problems as well.
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Posted 10 years ago
Just keep doing what you are doing I have no plus or minus comment , you are just perfect!
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Posted 10 years ago
Very helpful in my situation and was am happy they helped me though this stressful time.
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Posted 10 years ago
Creditfix is rated 4.3 based on 1,985 reviews