Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.21

“Very Happy”

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Sent all my bank statments and pay slips by post and asked to get them back but apparently they sent them and they must have got lost in the post but they cant do anything about it. also got told i had to arrange a ppi check but the ppi company told me they dont deal with people who are going through an iva then never heard nothing more about it. Over 12 months in now and havent recieved any sort of update to how its going.”

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Posted 9 years ago

Good afternoon Lynsey, I am really sorry to hear about what happened with your bank statements & pay slips, I also note the issues you have mentioned in regards to our PPI company. I would like to talk to you about some of the points raised in your review, if you would like to discuss also then you can do so by emailing me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“I was never made to feel silly or embarrassed about my financial situation. I had very little to do, Creditfix done it all. Every person I spoke to was friendly and helpful. I feel in safe hands and very relieved with my new situation.”

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Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“I was stuck after my wife lost her job, after ringing up for just advice they helped me get out of debt, and get a grip on my life and helped me support my family”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“It hasnt so far.. They took over my case from another company, i had a choice sign the form Or not..either way it is happening.i asked for the company to ring me 2 months ago and am still waiting for the phone call.lack of communication, yes their taking my money every month but im still unhappy over certain issues”

Helpful Report

Posted 9 years ago

Good morning David, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. We would love to help and discuss this further with you. Can you please contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“all i can at this stage is that the phone call was excellent”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“they are an ok company”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“So far so good”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Very poor communication, ive paid my iva of £70 for the last 18 months now but my car has broke so have asked for permission to finance, this has taken a week, we are currently paying £650 car hire, i had £777 spare before this, they have now told me if i dont double my iva they wont approve, blackmail springs to mind, as after £260 finance £78 insurance and £30 car tax and £30 aa cover this leaves me with just over £90 a week spare for unexpected events such as tyres school trips birthdays christmas!!i feel very annoyed and as if im being blackmailed”

Helpful Report

Posted 9 years ago

Good afternoon, thanks for the feedback. I am sorry to read that you are unhappy with the recent communication with Creditfix. Unfortunately car finance arrangements can take sometime as there is many elements that have to be considered before proceeding, this is done with our clients best interests at the forefront. If indeed you do have any unexpected events then please do not hesitate to contact us, you can do this by emailing customerservice@creditfix.co.uk or you can call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Credit fix made everything so simple and stress free, for the first time in years I feel a weight has been lifted and I am positive about the future.”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Thay took all my stress away”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“The company were great and was a massive help thank you”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“John was very helpful and understanding making it a stress free experience. Now hopefully in five years time I can be Dept free after years of trying to sort out my financial situation with one knock down after another! .”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Credit fix great at first but 8 months in canciled the agreement , and 18 months on are still collecting money off ppi with allay on our behalf even thought we did not sign concent forms , never answer questions asked would not recomend them”

Helpful Report

Posted 9 years ago

Good afternoon Mr & Mrs Bexton, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. If you would like to talk to me about some of the points raised in your review then I would be more than happy to do so. You can contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Was very happy with the way yous treated me.were very helpfull.”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Very happy with the help given, professional and polite people.”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Simple, easy and understanding operatives”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“all the information given to me was very clear and easy to understand and with whom I spoke with was very polite and very informative on how this all works.”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Very helpful, fantastic”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

“Excellent people to deal with”

Helpful Report

Posted 9 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 9 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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