Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,980 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,980 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 21st June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“am grateful for the great job credit fix did on my loans that has been given me sleepless nights.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Very easy to talk to and very understanding. Although has now been a week since I signed my agreement and still have no copy of any paperwork??”

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Posted 8 years ago

Thanks for the feedback, I will have a look at this today for you and see what's happend. Adam Carey Customer Service Manager

Posted 8 years ago

“Very helpful and friendly”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Very helpful company nice friendly staff”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Fantastic company, they helped me from start to finish. Were very informative and took so much weight off my shoulders. I had £29k debt from a past abusive relationship and didnt think i would ever be above to get it paid off and be able to move on but they helped me and managed to sort an iva so that in 5 years i will be clear of it all. Feel like there's actually light at the end if the tunnel again. :)”

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Posted 8 years ago

Fantastic, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Handled everything quickly and efficiently. Explained the whole process in a way that even I could understand. Very friendly and understanding regarding my debts”

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Posted 8 years ago

Great, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Sorted my debts gave me good advice and made me not so unhappy and stressed”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“They have been there when I have been terrified and completely reassured me every time dealing with bail lifts is a scary process and something I never expected would happen to myself. Your reps have been so helpful”

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Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“They kept me informed of what was going to happen and got in touch with me really quickly.”

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Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“the company has advised me very professionally”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“From the initial contact, right through to the IVA being agreed and put in place Credit fix have been very helpful and reassuring. Any question I had was answered quickly and efficiently”

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Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Feel very happy”

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Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Reassurance good communication clearly explained everything thank you”

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Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Well satisfied and good service , highly recommended and very helpful”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Creditfix were very helpful and understanding they took a lot of weight of my shoulders”

Helpful Report

Posted 8 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“Always someone at the end of the phone or email when you needed assistence.”

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Posted 8 years ago

Great, thanks for the feedback. Glad we could help. Adam Carey Customer Service Manager

Posted 8 years ago

“They took controll of my situation and really helped sort things out and not just wanting to gain customers.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“THINGS STARTED OUT WELL BUT WHEN A COMPANY WHO SPECIALISE IN PPI WAS EMPLOYED TOACCESS ANY MONIES DUE BACK TO ME WITH THE INTENTION THAT THIS WOULD REDUCE THE LENGTH OF MY IVA ALL CONTACT WITH CREDIT FIX CEASED I DID RECEIVE A STATEMENT FROM THEM IN DECEMBER WHERE IT STATED THAT A LARGE SUM OF MONEY WAS RECLAIMED I HAVE TRIED TO CONTACT THEM VIA THE NUMBERS GIVEN TO ME AND ENDE UP TALKING TO A PERSON IN MALAYSIA ALL I WANTED WAS TO SPEAK TO SOMEONE WHO COULD TELL ME WHAT WAS HAPPENING TO THE MONEY FROM THE PPI!!! I WOULD LIKE SOMEON EFROM THE GLASGOW OFFICE (PREFERABLY A MANAGER) TO CONTACT ME IN PERSON ASAP OTHERWISE I WILL BE SEEKING ADVICE FROM A SOLICITOR. CHRIS SOUTH YORKSHIRE”

Helpful Report

Posted 8 years ago

Good afternoon I am really sorry to hear that you were unable to get the answers you are looking for, we are always striving to improve our service so feedback from our clients is a huge part of this. I understand that someone has now spoken with you about your concerns and explained evertrhing to you, however If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

“Right now it seems like everything , I only recently found out none of my creditors will be paid until 12 mths of payments , I have recieved no statements apparently they don't do them , And when I have emailed requesting a call back I get told yes then get bombarded with emails . What I actually wanted was a phone call so I can update my details , it would be good if customers also had a log in to there account so they can see visually what's going on with there money and creditors .”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear that you were unable to get the answers you are looking for, we are always striving to improve our service so feedback from our clients is a huge part of this. I will have someone investigate this today and get back to you, however If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

“I have yet to receive a statement or any contact when forwarding creditors it's the paying a monthly fee and seeing nothing in return that's frustrating ... I moved to credit fix out from another company which always had contact and regular statements Mrs julie juby”

Helpful Report

Posted 8 years ago

Good afternoon I am really sorry to hear that you were unable to get the answers you are looking for, we are always striving to improve our service so feedback from our clients is a huge part of this. I will have a look at this today and get someone to give you a call to discuss, however If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

Creditfix is rated 4.3 based on 1,980 reviews