Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

“This company are total scam artist used them as I could not get time of work was told after lengthy phone call I was totally covered only for my wages to be arrested sickened by this lot”

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Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“Currently with credit fix was not told about certain things regarding the Iva altogether. I can never get through to my ip. I wasn't told that I had to pay them a fee each month out of my money and this was going to affect my credit rating once I was out of debt.”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“after being wrongly advised on an Iva and having a personal officer dealing with my case encouraging me to lie about my income to get the Iva accepted (all documented) I was harassed into signing the proposal which after several phone calls and talking with a manager about the situation was cancelled. Or so I thought . They sent out a letter saying a meeting with my creditors was scheduled for next week but after speaking to one of my credit cards today , they have already been in touch with them telling them of a proposal and my credit card company has now shut my account and sold my debt to another dca !! They are working to reverse this but it's already probably too late. None of the Iva was accepted and was cancelled within 5 days . The whole process was invalid due to deceit by the personal officer involved. I have contacted the financial ombudsman and they cannot help as creditfix haven't been registered since 2015 . I'm having to complain through the independent insolvency practioners to resolve this I am currently 8 months pregnant and this is disgusting behaviour. This company preys on the vulnerable. I will be persuing a solicitor and court action against this company and will sue them for harassment and complete illegitimate conduct.”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. I would like to discuss some of the points raised in your review, could you please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“My comments will not show up ! Not surprising really”

Helpful Report

Posted 8 years ago

Good morning Have you managed to speak to anyone, if not then then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

“After saying they will cancel my Iva application turns out they have already told my creditors and one of my card accounts has been shut down and debt been sold on !!!! Even though the meeting is not scheduled until next week . Financial ombudsman cannot help as they haven't been registered since 2015 so currently complaining to the independent insolvency practioners. I am 8 months pregnant and will Persue court action as this was mid sold in the first place with the personal officer on my case getting me to lie about my income. I have it all documented. Stay away !!”

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Posted 8 years ago

“After cancelling my Iva proposal 5 days after signing and creditfix agreeing to this as it was mid sold to me in the first place and asking to lie about my income by my personal adviser ( have got it all documented still on text ) turns out they have already contacted my creditors to let them know even before the scheduled meeting next week befure it's even been agreed and now one of my cards have sold my debt off and now shut my account !!!!!!!! Now I'm in debt with another debt collection agency even though I haven't missed any payments with this card company . They are doing everything they can to reverse this but it may be too late . I'm currently reporting them to the independent insolvency practioners as finincial ombudsman cannot help as this company has not been registered since 2015. I'm currently 8 months pregnant and will be Persuing court involvement for the stress it's causing being mislead into signing something completely invalid because I was told to lie . Stay away !!!!!!”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. I would like to discuss some of the points raised in your review, can you please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“I kept having issues with them taking my money and blaming my bank, spoke to my bank who advised there was no problem there end as money was all there, I still get letters from my creditors all my accounts are defaulted plus and iva on my account now, no point calling the have no clue what they are doing and forget emailing as your response is they are to busy to reply via email, my advice complain to the Financial ombudsman and try get out of this agreement”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“Took away all my financial worries”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“I found creditfix very helpful and understanding.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Credit fox have helped me get our of debt which has been a great help to me”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“This has been going on from October and was advised that after 5 weeks of signing the declaration etc, to cancel Direct Debits to my creditors. I have email and written to Creditfix as telephone is not so easy with little children around me I cant concentrate. No replies, not even an automated email reply. I am at present getting default charges added to my accounts for creditors and getting extremely upset and stressed about the whole thing, really wish I hadn't bothered, seemed like a good idea at the time. Watch this space. Scottish Borders”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear this, are you still receiving hassle from these creditors, if so let me know and I will get this resolved ASAP for you. You can contact me at customerservice@credifix.co.uk or call me free on 08000 431 431. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“I have been trying to contact them to cancel my proposal before it has been accepted but i am not getting a reply . Am currently having to ring my Creditors myself to explain that they need to ignore any proposals.”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear this, have you managed to speak to anyone yet? If not you can contact me at customerservice@creditfix.co.uk or you can call us free on 08000 431 431. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

“peace of mind re my finances”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“service 5*”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“I was in bit off a mess with what was going on and l did not no what l was going to do but when l spoke to credit fix they were so good from the very first phone call just speaking to them l felt a lot better they are very good and l can't thank them enough Chris Blackmore”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“I can now finally get my debts in order”

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Posted 8 years ago

Thanks for the feedback, glad we could help!

Posted 8 years ago

“I was quite surprised how easy it was to contact them and they made sure that i understood everything and put my mind at ease”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“I have only just signed an agreement for the application and it has not yet been accepted I have changed my mind and will continue to pay my debt myself without your help What do I need to do ?”

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Posted 8 years ago

Good morning Tamzin I am really sorry to hear this, you can contact us on 08000 431 431 to discuss this or you can contact me on customerservice@creditfix.co.uk. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“I was thinking of applying to this company for help with my debts. However, after reading the reviews from people who have, I don't think I'll bother.”

Helpful Report

Posted 8 years ago

Good morning I am really sorry to hear this, we are always striving to improve our service so feedback from our clients is a huge part of this which is why we try to resolve every clients query. I would love to allay any concerns that you have about Creditfix, if you would be happy to have a chat you can contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 8 years ago

“I found them Very nice to talk too And very helpful”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Creditfix Reviews