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Creditfix Reviews

4.3 Rating 2,011 Reviews
82 %
of reviewers recommend Creditfix
4.3
Based on 2,011 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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This has been going on from October and was advised that after 5 weeks of signing the declaration etc, to cancel Direct Debits to my creditors. I have email and written to Creditfix as telephone is not so easy with little children around me I cant concentrate. No replies, not even an automated email reply. I am at present getting default charges added to my accounts for creditors and getting extremely upset and stressed about the whole thing, really wish I hadn't bothered, seemed like a good idea at the time. Watch this space. Scottish Borders
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Posted 8 years ago
Good morning I am really sorry to hear this, are you still receiving hassle from these creditors, if so let me know and I will get this resolved ASAP for you. You can contact me at customerservice@credifix.co.uk or call me free on 08000 431 431. Kind Regards Adam Carey, Customer Service Manager.
Posted 8 years ago
I have been trying to contact them to cancel my proposal before it has been accepted but i am not getting a reply . Am currently having to ring my Creditors myself to explain that they need to ignore any proposals.
Helpful Report
Posted 8 years ago
Good morning I am really sorry to hear this, have you managed to speak to anyone yet? If not you can contact me at customerservice@creditfix.co.uk or you can call us free on 08000 431 431. Kind Regards Adam Carey, Customer Service Manager
Posted 8 years ago
peace of mind re my finances
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
service 5*
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
I was in bit off a mess with what was going on and l did not no what l was going to do but when l spoke to credit fix they were so good from the very first phone call just speaking to them l felt a lot better they are very good and l can't thank them enough Chris Blackmore
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
I can now finally get my debts in order
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Posted 8 years ago
Thanks for the feedback, glad we could help!
Posted 8 years ago
I was quite surprised how easy it was to contact them and they made sure that i understood everything and put my mind at ease
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
I have only just signed an agreement for the application and it has not yet been accepted I have changed my mind and will continue to pay my debt myself without your help What do I need to do ?
Helpful Report
Posted 8 years ago
Good morning Tamzin I am really sorry to hear this, you can contact us on 08000 431 431 to discuss this or you can contact me on customerservice@creditfix.co.uk. Kind Regards Adam Carey, Customer Service Manager.
Posted 8 years ago
I was thinking of applying to this company for help with my debts. However, after reading the reviews from people who have, I don't think I'll bother.
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Posted 8 years ago
Good morning I am really sorry to hear this, we are always striving to improve our service so feedback from our clients is a huge part of this which is why we try to resolve every clients query. I would love to allay any concerns that you have about Creditfix, if you would be happy to have a chat you can contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.
Posted 8 years ago
I found them Very nice to talk too And very helpful
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Lucky they got a one star rating from me . Omg the left hand doesn't know what the right hand is doing also lack of communication on there behalf . Totally disgusted with this company
Helpful Report
Posted 8 years ago
Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.
Posted 8 years ago
you have left a number bills off and i have had bailiffs at the door with no help from you
Helpful Report
Posted 8 years ago
Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.
Posted 8 years ago
Hi my name is mark and I would give creditfix 5 stars because they have help me alot with my debts and I am very grateful to them.they are very understanding and good lisenergy thanks Mark
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Took a lot of the stress off me
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Cause I now can afford to pay my debts off and know that it will be all clean after 5 years I don't need to worry now I can relax knowing things will be sorted out
Helpful Report
Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
I am pleased about everything from beginning. Very helpful team which helped me believe in tomorrow.
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
So easy to deal with and really made me feel at ease through the process, thank you creditfix!!
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Thank you you have taken the pressure away and made my life now worth living. The best phone call of my life.
Helpful Report
Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
I'm really happy that with the way helped me sort all my debts.
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Creditfix made the whole process so easy. They were with me every step of the way. They made me feel secure and reassured me, keeping me well informed. I am most grateful to them for everything they have done for me, they have changed my life.
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Posted 8 years ago
Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager
Posted 8 years ago
Creditfix is rated 4.3 based on 2,011 reviews