Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.21

4.2 Rating 2,064 Reviews

80 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.2

Based on 2,064 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 1 star review on 21st August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me to manage my debts in the way which i didnt know”

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Posted 9 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 9 years ago

“They have allowed me to sleep at night and remove the worry of dealing with persistent creditors. managed to secure a little more disposable income that will improve the life of my family.”

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Posted 9 years ago

“because we are able to sleep at night and taken the constant worry away”

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Posted 9 years ago

“The whole process was quick and efficient. Excellent cistomer service. It was awesome to imagine that you no longer have sleepless nights. Thank you very much”

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Posted 9 years ago

“I spoke to the same person each time”

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Posted 9 years ago

“Yes very happy”

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Posted 9 years ago

“The staff I have spoke to have been very helpful and have kept me informed and updated every step of the way to getting my trust deed agrees.”

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Posted 9 years ago

“Fast quick service and IVA set up and confirmed within weeks. My only fault is lack of response to emails and no breakdown of who my creditors actually are as I am still getting messages from my old bank when my overdraft was supposed to be included in IVA”

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Posted 9 years ago

Good Afternoon, Thank you for your feedback. We do allow the creditors an 8 week period to update all of their systems to reflect the IVA. If you're still receiving any contact from them please give us a call on 0800 0431 431 or email customerservice@creditfix.co.uk with the details of the hassle and we will contact the creditor in question. Kind Regards, Creditfix Customer Service Team

Posted 9 years ago

“I got a PTD when I had a job. I then lost my job and was finding it hard to pay monthly payments. I got in touch with Royal British Legion, and they advice me to stop payments and go bankrupt. I informed Crefit fix, and it took someone over a month to get back in touch with me. I asked for terms and conditions, and details of who I was paying to be sent to my new address. Months have past and nothing. After putting on here a bad review I had an email from someone saying it would be sorted. Low and behold nothing has turned up. I am still getting harassment with phone calls and text telling me I have missed payments. During the RBL trying to find out themselves details of who I due money to, they found that one of the creditors have write dept off, and none have received any money. This would have mentioned after 4 years I would have paid more than I was due. Ignor what they tell you, they are there to take your money and if you try to contact them, be assured they will ignore you. I have given them an official letter of complaint, and await for the time limit before passing on complaint. AVOID AT ALL COST”

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Posted 9 years ago

Good Morning, Thank you for your review. I've had a look at your case and can see your query has now been resolved. However if you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk Kind Regards, Creditfix Customer Service Team

Posted 9 years ago

“They were so helpful and did everything for me.”

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Posted 9 years ago

“I'm happy for the help I have received to get me out of my debt but I don't feel like I have been told enough about what's happening with the whole process.”

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Posted 9 years ago

Good Morning, Thank you for your review. I'm sorry to see you don't feel you've been given enough information regarding the process of your IVA, I can see we have tried to contact you recently. If you have any questions please do not hesitate to contact us on 0800 0431 431. Kind Regards, Creditfix Customer Service Team

Posted 9 years ago

“They have helped me by sorting out the credit I can not pay”

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Posted 9 years ago

“I was really worried about the state of my debts.Creditfix made all that lot better.I went into IVA”

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Posted 9 years ago

“They have taken a lot of stress away!”

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Posted 9 years ago

“Leigh was excellent. He really put my mind at rest.”

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Posted 9 years ago

“They have helped me masssively I know have a piece of mind and no longer need to worry now that I know it's all under controll”

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Posted 9 years ago

“Excellent service and friendly and very helpful”

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Posted 9 years ago

“I had no explanation of how the IVA works and nine months later my creditors have received no money and most of them have not heard anything from Creditfix that I am in an IVA. I think they took the money and conned me”

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Posted 9 years ago

Good Morning, Thank you for your review. I'm sorry to see you're still receiving hassle from your creditors. I have sent you an email regarding this issue so we can get it resolved promptly. Kind Regards, Creditfix Customer Service Team

Posted 9 years ago

“by helping me to become debt free”

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Posted 9 years ago

“They helped me & kept me in touch with what was going on. Never made me feel bad in myself just really helpful”

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Posted 9 years ago

Creditfix is rated 4.2 based on 2,064 reviews