Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,978 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,978 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 16th June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Creditfix 5 star review on 22nd May 2025

Courtney D.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor explanations and never get back to you as promised. I have been calling and emailing for over a month and I have had nothing but failed promises if call back and emails. I get a different answer every time I phone them with the same query and after being given false information regarding trying to exit my trust deed by offer of a settlement, I was advised incorrectly. After going through and providing them with everything the asked for, I was told that I could not pay the trust deed off and that I would have to pay the full balance+interest and their fees. I then asked for the figure for all of this and that was 2 weeks ago!!! Complete farce, I sent emails to customer services and all I get is a blunt reply. Completely unprofessional.”

Helpful Report

Posted 8 years ago

Good Afternoon, I sincerely apologise that you have received this breakdown in communication. If you would be able to provide me with your name, I can contact you to resolve this matter for you. Alternatively, if you can call or email on 0800 0431 431 / customerservice@creditfix.co.uk and I will be able to resolve this for you. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Very professional and helpfull, explainef the whole process in a way you can understand.”

Helpful Report

Posted 8 years ago

Good morning Monica. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“By making all my payment in one is very good make my life less hardest again...thanks for that”

Helpful Report

Posted 8 years ago

Good morning Louis. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“They were so friendly and helpful, very straightforward, just gave them my details and they seen to everything, would highly recommend to family and friends that are struggling, wish I had contacted them sooner”

Helpful Report

Posted 8 years ago

Good morning. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“not recieved statement last tw years”

Helpful Report

Posted 8 years ago

Good Afternoon, If you could please call our Customer Service Department on 0800 0431 431 or alternatively email your details to customerservice@creditfix.co.uk we will be happy to resolve this for you. Kind Regards, Lucy - Creditfix

Posted 8 years ago

“Very good and very helpful.”

Helpful Report

Posted 8 years ago

Good morning Christopher. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“I investigated to possibility of an IVA and then confirmed I did not want to go ahead with it well in time for the hearing on the 30th. Since this time I have had letters from my credit card providers stating they have frozen my account. It took me sometime to put this right but I have as I do not have any missed payments and I have credit which I need. Especially as, although I received an email cobfirminf my case was ceased, I get an email today telling me £85 has been taken from my account for my 'arrangement'. This will give me hardship and an immense amount of stress far more than experience prior to contacting Credit-fix!”

Helpful Report

Posted 8 years ago

Good Morning Teresa, I am sorry to hear you felt the IVA was not the best option for you. Unfortunately, we must inform Creditors when you request a meeting to be held, this is why they have frozen the account. Due to the cancellation being processed for you, we would have been able to get these accounts unfrozen for you. I can only apologise for any inconvenience this has caused and that a payment has been taken in error. I can contact you regarding having this refunded if you would like? Kind Regards, Lucy - Creditfix

Posted 8 years ago

“They solved all my problems and I can't thank them enough they did everything for me I didn't have to do anything”

Helpful Report

Posted 8 years ago

Good afternoon Betty. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“It was good to hear that I could be helped”

Helpful Report

Posted 8 years ago

Good afternoon Agatha. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“Helping me finally solve my debt problems”

Helpful Report

Posted 8 years ago

Good afternoon Susan. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“I would recommend this company 100 per cent excellent service and have made my life liveable thank you Credifix”

Helpful Report

Posted 8 years ago

Good afternoon Michael. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“We would like to thank all of the team for the help you have given us we are so much appreciated.... Thank you once again”

Helpful Report

Posted 8 years ago

Good afternoon Michael. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“They done reassured that you don't have to worry about debt”

Helpful Report

Posted 8 years ago

Good afternoon Denise. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“Every person I/we spoke with or had any correspondence with were courteous, informative and extremely helpful at every step. Not to mention making a great difference to our circumstances having been through a difficult period.”

Helpful Report

Posted 8 years ago

Good afternoon Michael. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“Ross Livingston was helpful and reassuring and he made the process simple for me”

Helpful Report

Posted 8 years ago

Good afternoon Lisa. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“Before speaking to Creditfix, I was so worried and scared I just want to say, Thank you and Mr William Cook is a real credit to your team.....”

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Posted 8 years ago

Good afternoon Emma. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“helped me alot, couldn't be happier.”

Helpful Report

Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“Everyone I have spoken to has made me feel at such ease during a really difficult time in my life. So glad I chose Creditfix to help.”

Helpful Report

Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“For the first time in a long time I can see a way out of financial worry. The future's looking brighter.”

Helpful Report

Posted 8 years ago

Good morning. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

“A weight lifted of my shoulders after speaking to two very preffessional and caring advisors who made the process easy to do and helped me sort my finances out.”

Helpful Report

Posted 8 years ago

Good morning. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 7 years ago

Creditfix is rated 4.3 based on 1,978 reviews